Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

I am unable to adjust the GST/VAT percentage for a particular product category in BUSY. How can I update the tax rate for a product?

 To update tax rate in item , you can follow the below steps:
Step 1: Go to administration
Step 2: Click on Masters then items
Step 3: Click on modify and select item
Step 4: Go to item tax category and select tax category as required
Step 5: If required tax category not present press F3 to create new tax category
Step 6: Mention name for tax category
Step 7: Then mnetion type as goods or services for the item
Step 8: Then mention percentage of tax and save by F2
Step 9: Lastly save item after selecting required tax category
By following these steps you can update tax rate in item .

Can the item drop down be customized to show more details in voucher entry?

 Yes, the item drop down can be customized to show more details. To do this follow these steps:
Step 1: Take backup of your data.
Step 2: Open your company then go to administration menu and click on configuration sub menu.
Step 3: Select masters configuration option then select master type as item and on right side you will see number of additional field in dropdown.
Step 4: Check how many fields you have configured so increase it upto 3 and specify the required field then mention width and save.
Step 5: A window will appear to run regenerate master help file so press yes to run and check after complete it.

How do I define tax categories for items in BUSY?

 Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. 
Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options.
Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs.
Step 3. Create tax categories based on your requirements (e.g., GST, VAT).
Step 4:. Set the tax rates for each category.
Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY..

How to configure taxes like GST, TDS etc in BUSY?

 We can configure Tax Rate and TDS through Below Steps:
Tax Category : Create the Tax Category for Goods and Services.
Step 1: Administration
Step 2: Masters
Step 3: Tax Category
Step 4: Add
Step 5: Mention the Tax rate details.
TDS : TDS is apply on our expenses through purchase voucher. Customer can apply as per his requirement from start and after limit.
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Tick on TDS and require details.
Step 5: In Party Master, Enable the TDS Option and Select the TDS Category.
Step 6: During Purchase Voucher, Apply TDS Bill sundry then reference will get create and adjust it that reference during payment voucher.

How to handle amendments/cancellations of GST invoices in BUSY?

 To amend or modify of GST invoice in BUSY, follow these steps:
Step 1: Go to transaction menu then click on sales voucher tab
Step 2: Now, Click on Modify option and access the required invoice in modify mode.
Step 2: After open invoice in modify mode, made changes as per requirement and save the invoice. Your gst invoice has been modified.
To cancel the GST invoice in BUSY, Follow these steps:
Step 1: Go to transaction menu then click on sales voucher tab
Step 2: Then, Click on Modify option and access the required invoice in modify mode.
Step 3: Now, Press ALT+X to cancel Invoice and then provide the remark for cancellation.

How to configure taxes, set tax codes in BUSY?

 Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options. Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs. Step 3. Create tax categories based on your requirements (e.g., GST, VAT). Step 4:. Set the tax rates for each category. Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY.. 

. How to update new tax slabs in BUSY?

 Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options. Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs. Step 3. Create tax categories based on your requirements (e.g., GST, VAT). Step 4:. Set the tax rates for each category. Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY.. 

How do I change tax rates or HSN codes?

 To chage tax rates and HSN code of items in BUSY, you need to follow these steps:
Step 1: Open you company and go to the Administration tab and click on the Masters.
Step 2: Select and Item and click on Modify.
Step 3: Choose the item that you want to change the tax rate and HSN code for.
Step 4: You can update the tax rate in field of Tax Category and update the HSN code in HSN/SAC Code for GST field.
Step 5: Click on Save to apply the changes and close the window.
Please note to take latest Backup of your data before make any changes in your data.

How do I manage customer and vendor accounts in BUSY?

 If you want to manage customer and vendor accounts in BUSY, you can create separate ledgers for each customer and vendor. To create them you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Address, GSTIN, etc and save. You can also set credit limits, credit period, and other relevant information. This will help you track transactions, generate reports, and maintain a record of all interactions with your customers and vendors.

Why invalid HSN code showing while Generate E-invoice ?

 IF HSN Code Inavlid showing Follow These steps: 
Step 1:Open BUSY.
Step 2: Go to Administration.
Step 3: Go to masters.
Step 4: click on Item then select modify.
Step 5: Go to HSN/SAC Code for GST click Validate.
Step 6: If it is showing invalid then click on Search HSN/SAC Code and choose correct HSN code and mention then validate hsn .
NOTE:Sometime HSN code belongs to services which is started from 99 it is also causes of error so make sure product nature belongs to services or Goods then mention correct HSN code according to product nature.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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