Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How do I create multiple warehouses in BUSY?

To create multiple warehouses in BUSY Accounting software, follow these steps:
Step 1: Go to Administration menu then click on Master.
Step 2: Select Material Center and then click on add option.
Step 3: Enter warehouse name and group then save the master.

I am trying to add a new service tax category but it does not allow me to specify the tax rate. What should I do to add a new service tax category?

For not allowing to add new tax category check you have user rights or not. 
 To add new tax category for services, go to:
 Step 1 : Click on administration
 Step2 : Masters
 Step 3 : Tax category add

I am unable to find the option to edit the stock item details in the software. Where can I find this option?

For editing stock item in the software, please follow below mentioned steps:
 Step 1: Go to administration tab.
 Step 2: Click on Master
 Step 3: Click on item
 Step 4: Click on Modify
 Step 5: Make necessary changes and save.

Can I add a new product to the inventory? If yes, what is the process for doing so?

Steps for Adding  item master ,please follow:
Step 1: Go to the Administration tab and click on Masters.
Step 2: And then select Item option and click on the add tab
Step 3:  enter all relevant details and save the master.

Is it mandatory to create a new account if there are changes in registration details, or is there a way to modify the existing account?

If there is minor changes in the registration details then you can modify the existing account master in BUSY. But if the GST number is changed then you need to create a new account master with new GST number.

I am getting an error that says "item name already exists" when trying to create a new item in BUSY. How do I resolve this?

To fix the "item name already exists" error in BUSY, you need to ensure that each item has a unique name. You can edit the name of the existing item or create a new item with a different name.

I want to change the HSN code for a product in my sales invoice. How can I do this in BUSY?

TO change the HSN code in sale invoice:
 Step 1: Modify sale voucher
 Step 2 : Select item for which want to change HSN code
 Step 3 : Press shortcut key Alt+M 
 Step 4 : change HSN code

I cannot find the index number required while generating invoices in BUSY. Where can I find the index to enter?

To Find The Index number in BUSY You can mention in many ways: 
 1: you can enter in Account Alias. 
 2: you can mention in Notes in account master. 
 3: Optinal feild also can be add.

I need to update the balances for a particular state or financial area. How can I do this in BUSY?

To update the master balances in BUSY, follow these steps:
Step 1: Take the latest backup of your data
Step 2: Go to housekeeping section then click on update master balance option
Step 3: Click on ok tab and complete the process.

I created a new group and account but it's not vailable to select when making entries. What am I missing?

You may have forgotten to select the account group when creating the account. Make sure to select the appropriate account group to make it available for selection when making entries or run update master balances once to refresh masters.