Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
My item master list is empty, how can I add items?
To add items in BUSY, follow the below steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item and click on add. Now, enter all the necessary details such as name, group, unit, etc then save.
How to set default sale and purchase type in party account?
To set default sale and purchase type in party master, follow these steps:
Step 1: Go to administration then masters
Step 2: Select account and you can define default Sale and purchase Type in the party master in modify mode.
How do I categorize Pre- GST Subsidy under Indirect Income?
To categorize Pre-GST subsidy under Indirect Income in BUSY follow the steps below:
Step 1: Go to administration then masters
Step 2: Select account then add
Step 3: Mention account name and select group as indirect income then save
How to add the tax category in the item master?
You can add the item tax category from the below steps.
Step 1: Click on Administration and then masters
Step 2: Then Item and Modify or Add.Then in the Tax category option, select the correct tax rate and save it.
What is the difference between Sundry Creditors and Sundry Debtors?
Sundry creditors are the parties from whom you purchase goods or services on credit, while sundry debtors are the parties to whom you sell goods or services on credit. In BUSY, they are treated separately under different groups.
How do I access the Masters option in BUSY?
To access the Masters option in BUSY, follow these steps:
Step 1: Open your company in BUSY and go to Administration option.
Step 2: Click on Masters option and select Account, Account Group, Item, Item group etc. as per required.
How can I add a new item in BUSY?
To add new item you can follow some steps:
Step 1: Go to the Administration and then click on Masters
Step 2: Now click on Item and select Add option.
Step 3: Now enter item details and save the Master.
How to create advance payment account group in BUSY
To create a account group in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account Group and click on Add.
Step 3: Enter the name and other necessary details and save.
Why cant I unable to change the unit?
If you unable to change then unit of an item this is becuase:
Step 1: That item has been already used in vouchers. So you cannot change item unit.
Step 2: User has no rights to modify the item master.
How to update mobile number in BUSY?
To update your mobile number in the BUSY app, follow these Steps:
Step 1 : click on administration
Step 2 : masters
Step 3 : modify
Step 4 : select the customer's account master and update their mobile information.
Step 5 : save