Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Could you please clarify why L/GST, C/GST, and I/GST are being removed from the sales or purchase type in BUSY?
In the latest release of BUSY L/GST, C/GST, and I/GST are now shown as Local and Central in the sale or purchase type. For LGST and SGST, the Sale type is Local and for IGST, it is Central.
Why am I unable to save Party Details without entering a Party Name in BUSY? It shows an error.
In a BUSY, it is mandatory to define the master name first so BUSY can identify that given details are associated with it.
As the master name helps categorize and organize your data, improving clarity and accessibility.
Why can't I enter Quantel as the unit for services in BUSY? How should I enter service units?
Ideally quantel is not a service unit so you can not enter quantity because for service unit should be NA. However you can set quantel as unit while creating service item and can mention quantity during voucher entry.
What could be the reason for not being able to modify the unit of an item in BUSY?
If you are using alternative unit feature and both the main and alternative unit are different in item then you will not able to modify the unit of item if the master is used in voucher in BUSY.
What are the various sales tax codes used in the software? I'm confused about which one to apply.
The common GST Rates are in BUSY: 5%, 12%, 18%, 28%. There may be more depends on the products and can create in BUSY. You should the tax rates as per your goods and services under GST compliances.
My client's billing address is different from GST registration address. How do I change it on the invoice?
To change the billing address on the invoice in BUSY, you need to update the address in the client's GST registration details. Once the address is updated in the GST registration, it will automatically reflect on the invoice.
I added a new party but it's not showing up in transaction sale. How can I fix this?
Step1: Go to Administration menu.
Step2: Then select the master option and click on account.
Step3: And select the modify option, open the party master.
Step4: Check the party master see the group
Step5: See it is select sundry debtors.
Where can you find all the accounts and items created in the software?
To see account and item list you have to follow some steps:
Step 1: Go to the Administration and then click on Masters.
Step 2: Now select accounts or Items and then click on list and check all masters.
How do I change the default address for the warehouse in the invoice?
To change the address in warehouse please follow these steps:
1. Go in administration
2. Then Go in master
3. Then Go in material centre
4. Then Go in modify and update the address
I am getting error in party address validation. How do I resolve it?
To resolve the error in party address validation, make sure to enter the complete and accurate address details, including the city and pincode. Double-check that the address is entered in the correct field (billing or shipping) as required.