Frequently Asked
Questions

Q: I am getting an error while opening a new bank account in BUSY What should I do

Pls Follow the Below Steps : Step 1: Make sure to check this error is coming while modifying other masters or in another company. Step 2: Can contact on Customer Support 8282828282 or email us support@busy.in

Q: I am confused about the difference between All Masters and Party Masters in BUSY. Can you explain?

All Masters include every master created in BUSY, such as Item, Material Centre, Account, etc., and you can modify masters in this section. In contrast, Party Master includes only masters of parties and customers.

Q: Is it possible to enter negative figures in the opening balance of an account in BUSY?

No, you can not enter negative figures in the opening balance of an account in BUSY. You can specify the opening balance with Dr (Debit) or Cr (Credit) according to the nature of account.

Q: What is the correct process for entering my party's location details so the system accepts it?

To enter party location go to : Step 1 : Click on administration Step 2 : Then masters Step 3 : Click on account Step 4 : Select modify and open account Step 5 : Mention location in it

Q: Is it possible to edit or modify the details of a product? If yes, how?

Steps for Modify item master ,please follow: Step 1: go to the Administration tab and click on Masters. Step 2: Select Item and click on Modify. Step 3: Enter all relevant details and save the master.

Q: Can I add a custom column to the item list report to show alternate units?

Yes, you can add a custom column to the item list report to show alternate units otherwise while you check item list Configurable alphabetical then you can add field for alternate unit in list.

Q: What is the best way to enter my chart of accounts and categories in BUSY?

To configure chart of account go to: Step 1 : CLick on administration Step 2 : Masters Step 3 : Account Step 4 : List Step 5 : Screen Step 6 : Configurable Step 7 : Add new account and save

Q: Is it necessary to mention GST number in the party master for export invoice?

If party belongs to outside the country and not registered under the GST then there is no need to specify the GST number into there master. You just leave the dealer type as unregistered.

Q: Where can I go to fix accession codes mentioned in account master in BUSY?

You can use the Alias field to add a code to an Account Master. If you make a mistake in the code, you can correct it by opening the Account Master in modify mode.

Q: Why am I unable to see material prices in a BOM even after purchase?

In BOM (Bill of Material) there is no option for enter price of items. When you pick BOM while entering production voucher the price will autopick of raw material on the basis of costing.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting an error while opening a new bank account in BUSY What should I do

Pls Follow the Below Steps :
Step 1: Make sure to check this error is coming while modifying other masters or in another company.
Step 2: Can contact on Customer Support 8282828282 or email us support@busy.in

I am confused about the difference between All Masters and Party Masters in BUSY. Can you explain?

All Masters include every master created in BUSY, such as Item, Material Centre, Account, etc., and you can modify masters in this section. In contrast, Party Master includes only masters of parties and customers.

Is it possible to enter negative figures in the opening balance of an account in BUSY?

No, you can not enter negative figures in the opening balance of an account in BUSY. You can specify the opening balance with Dr (Debit) or Cr (Credit) according to the nature of account.

What is the correct process for entering my party's location details so the system accepts it?

To enter party location go to :
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Click on account
Step 4 : Select modify and open account
Step 5 : Mention location in it

Is it possible to edit or modify the details of a product? If yes, how?

Steps for Modify item master ,please follow:
Step 1: go to the Administration tab and click on Masters.
Step 2: Select Item and click on Modify. 
Step 3: Enter all relevant details and save the master.

Can I add a custom column to the item list report to show alternate units?

Yes, you can add a custom column to the item list report to show alternate units otherwise while you check item list Configurable alphabetical then you can add field for alternate unit in list.

What is the best way to enter my chart of accounts and categories in BUSY?

To configure chart of account go to:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : List
Step 5 : Screen
Step 6 : Configurable
Step 7 : Add new account and save

Is it necessary to mention GST number in the party master for export invoice?

If party belongs to outside the country and not registered under the GST then there is no need to specify the GST number into there master. You just leave the dealer type as unregistered.

Where can I go to fix accession codes mentioned in account master in BUSY?

You can use the Alias field to add a code to an Account Master. If you make a mistake in the code, you can correct it by opening the Account Master in modify mode.

Why am I unable to see material prices in a BOM even after purchase?

In BOM (Bill of Material) there is no option for enter price of items. When you pick BOM while entering production voucher the price will autopick of raw material on the basis of costing.

Frequently AskedQuestions