Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
I changed an item unit in the master but it did not carry forward to existing transactions. What should be done in this case?
To modify or correct the units of an item in item master in BUSY, follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, click on check unit change option then you will get a popup for unit change allowed.
Step 4: Now, Update the required unit and save the item master. The unit of item will change in item master along with existing voucher.
Why does the software calculate GST on the total bill amount instead of individual taxable values? How can I change this?
If the BUSY is calculating the GST on the bill amount instead of taxable amount then you have do the below configuration in the GST bill sundry after the data backup.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Modify
Step 4: Open the GST bill sundry, then open on right side you have option for amount of bill sundry to be fed as to tick on the Taxable amount.
I want to add multiple business locations in BUSY. How can I configure multiple locations and invoice headers in BUSY?
To add multiple business locations in BUSY, you can configure warehouses or material centers for each location. This allows you to manage stock and transactions separately for each location. To configure invoice headers in BUSY, you can customize the invoice templates by adding your desired headers, footers, and other details.
Add Multiple Locations Follow below steps:
Open BUSY.
Step 1:Click on Administration.
Step 2:Choose Masters.
Step 3:Select Material Center and click Add.
Step 4:Enter location details and address for each location and save this information.
How do I manually enter opening balance for a party in separate companies that are not linked to each other?
To manually enter opening balance for a party in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Click on Modify and select the party in which you want to enter the opening balance.
Step 4: After opening it you can enter the opening balance in the Op. Bal. field then save.
Note: You can add or modify the opening balance of parties only in the begining financial year of a company.
How do I reflect the lost stock due to fire while entering the opening stock for a new financial year?
To reflect the lost stock due to fire while entering the opening stock for a new financial year in BUSY,please follow below steps:
Step 1: Go to administration menu and then select masters option
Step 2; And then you can create a new Material center for damaged stock to click on the Add tab
Step 3: Now go back to administration menu and then select Item master
Step 4: and then enter the destroyed stock details such as batch number, quantity, manufacturing, and expiry date.
One of my suppliers shows up as a debtor in the system. How do I change them to a creditor?
To change a suplier to a creditor in the system, You should follow below steps:
Step 1: Take latest backup of data.
Step 2: Then go in administration and select masters.
Step 3: Then click on account and open relevant account master.
Step 4: Then in group option change accordingly with your requirement.
Step 5: Then save the changes.
Step 6: Then go in house keeping section.
Step 7: Then click on regenrate master help files and selectaccount only.
Step 8: Then select ok , run the process and check the reflection.
How do I create a new tax rate in BUSY?How can I check and fix errors in vouchers in BUSY?
To create a new tax rates in BUSY, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Tax Category.
Step 3: Click on Add and enter all the necessary details such as Name, Type, Tax rate,etc and save.
To check errors in voucher in BUSY, you need to open the voucher and double check all the details entered such as date, party name, item details, etc. If found any mistake correct it and save again.
Is it necessary to enter the value of opening stock in the item master for proper calculation of stock?
Yes, If any opening stock exist of item then you should enter the opening stock in item master for proper stock calculation. Further to update the item opening stock in master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Click on item master then select modify tab
Step 3: Select the required master then update opening stock quantity and amount then save it.
Note- Opening value can be enter in item or account master in beginning financial year.
Why am I unable to modify or update my customer details in BUSY?
If you are unable to Modify or update the Party details then you need to check the below points :
1. Check that user have the proper rights to modify the masters, or you can try to modify with the Super User.
2. Check if there is any run time error appearing during master modification
3. If it shows any error message then you need to run reindex database from the housekeeping menu.
4. If the error still persist then share the data with us on support@busy.in
How do I create an account group and add accounts to it?
To create an account group and add accounts to it in BUSY then follow the below steps.
Step 1: Click on administration and then masters
Step 2: Select the account group and click on add,here enter the group name and enable the primary group option.if its not a primary group then tag it under sub group then save it.
Step 3: Select the account option and click on add, here enter the account details then choose the account group which is created by you then save it.