Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How do I record TDS deductions in BUSY

TDS is apply on our expenses through purchase voucher. Customer can apply as per his requirement from start and after limit.
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Tick on TDS and require details.
Step 5: In Party Master, Enable the TDS Option and Select the TDS Category.
Step 6: During Purchase Voucher, Apply TDS Bill sundry then reference will get create and adjust it that reference during payment voucher

I am unable to save customized GST rates in the BUSY. What could be the reason?What is the process to download purchase orders from the previous financial year in BUSY?

To save gst rates you must have user rights to save it:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Tax category
Step 4 : Add gst rates
To download purchase order from previous financial year go to:
Step 1 : Click on administration
Step 2 : Change financial year to previous one
Step 3: Open purchase order list and download it

What are the different product groups available for recording purchases?What is the process to add a new product group for a purchased item?

By default General item group is created in BUSY and for adding new item group in BUSY you need to follow below given steps
Step 1:Go to administration menu and select masters option from it.
Step 2:In masters option click on item group and select add option from it.
Step 3:After that add item group master window will open.
Step 4:Mention the required fields and click to save button.

I am unable to validate the HSN codes from the supply output register report. How can I check which HSN codes are invalid?

To validate HSN code of items in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online and can select Single HSN or Multiple HSN.
Step 3: For all items select multiple and then load data.
Step 4: Select all and click on validate online and can see which HSN Code is valid or invalid.

I want to setup multiple bank accounts in BUSY. Is there a limit? How can I do it?

In BUSY there is no limit to add Bank Accouns. To add them can follow these steps.
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account option and click on Add.
Step 3: Enter your Bank name and group should be Bank Accounts / Bank O/D Account and fill all the necessary details and save.

I am unable to see the customer name in the sales return even though I had added it during billing. What could be the reason?

To see the customer name in the sales return even though I had added it during billing, 
You need to add and maintain the party master for the return transaction.
For this, you need to follow the below steps:
Step 1: Go to Administration.
Step 2: then select Masters
Step 3: then select Account,
Step 4: then select Add and put the relevant information and save the master.

I am getting an error when trying to add stock items in the middle of the financial year. How can I resolve this?

you can add stock item name anytime during the year but if you want to add stock quantity during the year,You need to pass stock jornal voucher for this. 
For pass stock journal voucher please follow these steps:
1. Go in Transaction then go in stock journal voucher
2. click on add and mention material centre name and mention item in
item Generated and mention stock quantity and save voucher

I am getting an error when trying to save GSTIN numbers for parties belonging to the same state. How can I fix this?

If you unable to save GST number in the party master, then you need to check these following steps:
Step 1: GST number state code should match with the state you have selected.
Step 2: The GST number shoule be 15 characters.
Step 3: 8th and 11th characters should be numeric in GSTIN.
Step 4: You can validate the GST number and check the status, it should be active.

I want to group multiple items under one name like "undergarment". Can I do this and will it affect past sales data?

If you want to group multiple item in single item group, then you need to create the item group first and then select the same in required items.
To create the item group, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the item group option then select the add tab
Step 3: Now, create the item group as per need and save the master.

How can I change the state code in the GST number on the invoice to match the party's location?

If you want to change the state code in the GST number of the party then please
follow the given steps
Step 1: Select party master then press Alt + M
Step 2: Now your party master has opened in modified mode here you can edit the
GST number of your party to change the state code in GST number.
Step 3: Then save with the changes.