Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I locate specific items that are currently in the general group?
To locate the items which are currently in the general group, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters then click on Items.
Step 3: Click on List then select Standard Format and select Group of Items.
Step 4: Enter then Group Name as General and open then report. You will list of items of general group.
How can I add tax category in item master after create in BUSY?
To add tax category in item master after create in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: choose item option then click on add or modify as per need.
Step 3: Now, Press f3 shortcut key at tax category grid and create the tax category.
Step 4: After create the tax category, mention in item master and save it.
How to modify the party details in BUSY whose vouchers are already entered.
To modify party details whose vouchers are already entered in BUSY, you can use the below given steps
Step 1:Go to administration menu and select masters option.
Step 2:Then select account option and click on modify option.
Step 3:After that modify account window will open then you can modify the incorrect details of party.
Step 4:Lastly click on save button to save the changes.
How can I separate out freight and loading/unloading charges into different accounts?
To separate out freight and loading/unloading charges into different accounts in BUSY, you can create separate items for each charge with their respective accounts. For example, create a separate item for freight and assign it to the freight account, and create another item for loading/unloading charges and assign it to the respective account. This will ensure that the charges are recorded separately in the accounts.
How do I set up parties for international transactions in BUSY?
To set up parties for international transactions in BUSY, you need to create seperate party master by using these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Click on Account and then Add.
Step 3: Enter all the necessary details such as Name, Group, etc.
Step 4: Specify the country and type of dealer should be as unregistered and save it.
How to enter correct UQC codes in BUSY for e-way bills?
Here are the steps for update correct UQC in item master for generating e-way bill:
Step 1: Go to Administration Menu
Step 2: Click on Masters
Step 3: Then click on item
Step 4: Then click on modify option and open item master
Step 5: Then click on Unit field and press ALT+M and update Uqc then save the changes
Step 6: Also save the item master again
Can i specify a different sales account for a particular item?
Yes, you can specify a different sales account for a particular item in BUSY. To do this follow the below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select item option then click on modify and select the item name in which you want to specify sales account.
Step 3: After opening it at bottom specify the sales account as required then save.
What should be done if the quantity is displaying with three decimal places?
To add or remove quantity decimals in BUSY, please follow below steps:
Step 1: Log into Company and go to Administration Menu .
Step 2: And Select configuration tab and choose features and options .
Step 3: After that select inventory menu and here you can see Qty. decimals places option.
Step 4: Now here you can set the qty decimals as per your requirement.
Why is the mail going to the party instead of my email ID?
If the mail going to the party instead of my email ID, please configure email ID into Party master , please follow below steps:
Step 1: go to the Administration tab and click on Masters.
Step 2: Select Account and click on Modify.
Step 3: On the account master page, enter the required details such as Name, Group, Address, GSTIN, Email ID etc
How do I setup different tax rates and slabs in the software?
However, tax categories are defualt created but to add different tax rates and slabs you can follow some steps:
Step 1: Go to Administartion and click on Master.
Step 2: Now click on Tax Category and click on Add Option.
Step 3: Now enter the tax rate name and specify type Goods or services then mention tax rate for all type of tax and save the master.