Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How do I add more item details in BUSY

If you want to add new Items in BUSY you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Unit, Hsn Code, Tax Rate, etc and save.

How do I search for items in the software?

Here are some steps to search ITEMS in the BUSY : 
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Item.
Step 4: Select List.
Step 5: Select the Item name from the list . 
Step 6 : On the main page of BUSY you can find Search Menu Button . You can use this option to search Item .

How do I create a party in BUSY

Party refers to Account Master in BUSY.
To Create Party/Account Master in BUSY follow below Steps.
Step 1: Click on Administration
Step 2: Click on Masters
Step 3: Click on Accounts
Step 4: Click on Add
Step 5: Write Name of Supplier
Step 6: Select Group from Dropdown List
Step 7: Fill Other Required Details, i.e. GST Details, Contact Details, Bill by Bill Details etc
Step 8: Click on Save

How do I create an item in BUSY?

To create new item ypu can follow the below mentioned steps:
Step 1: Go to Administration menu then click on masters option.
Step 2: Click on item option then click on add option.
Step 3: Fill the required details of item like name, alias, tax category, HSN code etc.
Step 4: Now save the master by clicking on save button and check in the list.

How do I Add items in BUSY?

If you want to add new Items in BUSY you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Unit, Hsn Code, Tax Rate, etc and save.

I am unable to add custom tax categories with different names and rates in the software. It only has pre-defined categories. How can I add my own custom tax categories?

To add tax category for Custom,you can follow some steps: 
 Step 1: Go to Administration and then click on Master. 
 Step 2: Now click on Tax Category and click on Add option. 
 Step 3: Enter name for custom tax and type and then enter tax rate in GST Rate Info for IGST,CGST and SGST and Save the master.

How could i mentioned the pin code in the account master show it can be picked correctly and reduce the chances of errors

There are two ways to mentioned the Pin code in the account masters: 
 1. Firstly you can mentioned the pin code in account masters mannually and the second one is 
 2. You can Validate the GSTIN and it can be picked automatically as per GSTIN details. 
 3. You can choose any option mentioned above as per your convinence.

I'm seeing my freight costs in expenses as negative values in BUSY. Why is this happening and how can I fix it?

if freight charges are valuedShowing negatives in the balance sheetSee the following steps:
Step 1: Go to Administration. Click on Accounts.
Step 2: Click on Modify, then select the account.
Step 3: Change Account Group to Expenses if you have a debit balance.
Step 4: If if credit balance, then select group is indirect income.
Step 5: Save the Master and Generate Report Issue will Solve

I am unable to add a new client in BUSY. It gives an error message. What is wrong?

To add a new client in BUSY. If it gives an error message, you should check the below reason:
1. When you are adding the client, you should click F3 and then from Administration, select Masters, then select Account.
then select Modify, select the account, and check if all the necessary details have been entered or not. If it shows an error message,

What do I do if I am unable to see the payment account option when making a payment?

To create a account whom you want to make payment , please follow below steps:
Step 1: Go to Administration menu and then selct masters tab.
Step 2: Click on the Account option and select add tab 
Step 3: and add all relavant details like name , account group, GSTIN, Address, Contact Details etc.
Step 4: Save all the information on click save button.