Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - other configurations

FAQs

What is the best way to backup BUSY data?

 In BUSY, We have multiple options for taking Data Backup through BUSY Agent on Local system ,Google Drive and Can copy directly data folder from the system drive to any other drive or any external drive.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
BUSY Agent :
Step 1: Download the BUSY Agent either from our site www.busy.in or from BUSY itself.
Step 2: In General Configuration- Select Database and Specify the Data Directory.
Step 3: In Backup Configuration - Specify the backup folder path on local drive. After that Scheduled backup for All Companies Day wise with time period as per your requirement.
Google Drive :
Step 1: In BUSY Agent, Enable the Google drive option.
Step 2: Mention the Email ID for authentication.
Step 3: Specify the Folder path on Server.After that Scheduled backup for All Companies Day wise with time period as per your requirement.

Note : Backup on BUSY Agent is with only Active BLS.

How to take a backup of BUSY data?

 In BUSY, We have multiple options for taking Data Backup through BUSY Agent on Local system ,Google Drive and Can copy directly data folder from the system drive to any other drive or any external drive.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
BUSY Agent :
Step 1: Download the BUSY Agent either from our site www.busy.in or from BUSY itself.
Step 2: In General Configuration- Select Database and Specify the Data Directory.
Step 3: In Backup Configuration - Specify the backup folder path on local drive. After that Scheduled backup for All Companies Day wise with time period as per your requirement.
Google Drive :
Step 1: In BUSY Agent, Enable the Google drive option.
Step 2: Mention the Email ID for authentication.
Step 3: Specify the Folder path on Server.After that Scheduled backup for All Companies Day wise with time period as per your requirement.

Note : Backup on BUSY Agent is with only Active BLS.

What is recommended BUSY data backup approach?

 In BUSY, We have multiple options for taking Data Backup through BUSY Agent on Local system ,Google Drive and Can copy directly data folder from the system drive to any other drive or any external drive.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
BUSY Agent :
Step 1: Download the BUSY Agent either from our site www.busy.in or from BUSY itself.
Step 2: In General Configuration- Select Database and Specify the Data Directory.
Step 3: In Backup Configuration - Specify the backup folder path on local drive. After that Scheduled backup for All Companies Day wise with time period as per your requirement.
Google Drive :
Step 1: In BUSY Agent, Enable the Google drive option.
Step 2: Mention the Email ID for authentication.
Step 3: Specify the Folder path on Server.After that Scheduled backup for All Companies Day wise with time period as per your requirement.

Note : Backup on BUSY Agent is with only Active BLS.

How do I backup my BUSY data?

 In BUSY, We have multiple options for taking Data Backup through BUSY Agent on Local system ,Google Drive and Can copy directly data folder from the system drive to any other drive or any external drive.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
BUSY Agent :
Step 1: Download the BUSY Agent either from our site www.busy.in or from BUSY itself.
Step 2: In General Configuration- Select Database and Specify the Data Directory.
Step 3: In Backup Configuration - Specify the backup folder path on local drive. After that Scheduled backup for All Companies Day wise with time period as per your requirement.
Google Drive :
Step 1: In BUSY Agent, Enable the Google drive option.
Step 2: Mention the Email ID for authentication.
Step 3: Specify the Folder path on Server.After that Scheduled backup for All Companies Day wise with time period as per your requirement.

Note : Backup on BUSY Agent is with only Active BLS.

How secure is data in BUSY?

 In BUSY, We have multiple options for taking Data Backup through BUSY Agent on Local system ,Google Drive and Can copy directly data folder from the system drive to any other drive or any external drive.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
BUSY Agent :
Step 1: Download the BUSY Agent either from our site www.busy.in or from BUSY itself.
Step 2: In General Configuration- Select Database and Specify the Data Directory.
Step 3: In Backup Configuration - Specify the backup folder path on local drive. After that Scheduled backup for All Companies Day wise with time period as per your requirement.
Google Drive :
Step 1: In BUSY Agent, Enable the Google drive option.
Step 2: Mention the Email ID for authentication.
Step 3: Specify the Folder path on Server.After that Scheduled backup for All Companies Day wise with time period as per your requirement.

Note : Backup on BUSY Agent is with only Active BLS.

What BUSY backup options are available?

 In BUSY, We have multiple options for taking Data Backup through BUSY Agent on Local system ,Google Drive and Can copy directly data folder from the system drive to any other drive or any external drive.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
BUSY Agent :
Step 1: Download the BUSY Agent either from our site www.busy.in or from BUSY itself.
Step 2: In General Configuration- Select Database and Specify the Data Directory.
Step 3: In Backup Configuration - Specify the backup folder path on local drive. After that Scheduled backup for All Companies Day wise with time period as per your requirement.
Google Drive :
Step 1: In BUSY Agent, Enable the Google drive option.
Step 2: Mention the Email ID for authentication.
Step 3: Specify the Folder path on Server.After that Scheduled backup for All Companies Day wise with time period as per your requirement.

Note : Backup on BUSY Agent is with only Active BLS.

How to backup data in BUSY?

 In BUSY, We have multiple options for taking Data Backup through BUSY Agent on Local system ,Google Drive and Can copy directly data folder from the system drive to any other drive or any external drive.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Backup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
BUSY Agent :
Step 1: Download the BUSY Agent either from our site www.busy.in or from BUSY itself.
Step 2: In General Configuration- Select Database and Specify the Data Directory.
Step 3: In Backup Configuration - Specify the backup folder path on local drive. After that Scheduled backup for All Companies Day wise with time period as per your requirement.
Google Drive :
Step 1: In BUSY Agent, Enable the Google drive option.
Step 2: Mention the Email ID for authentication.
Step 3: Specify the Folder path on Server.After that Scheduled backup for All Companies Day wise with time period as per your requirement.

Note : Backup on BUSY Agent is with only Active BLS.

How to save text or notes in BUSY for any transaction?.

 To save text or notes in BUSY for any transaction, you can use the Notes feature. Here's how to do it step by step: 
Step 1: Go to the Administration section and select Configuration.
Step 2: Enable the Notes option by choosing Features/Options. You can do this in two areas, either in Accounts or Inventory.
Step 3: If you're enabling it in Accounts, select Accounts and look for Maintain Images/Notes with Masters/Vouchers. Enable this option.
Step 4: If you're enabling it in Inventory, select Inventory and look for Maintain Images/Notes with Masters/Vouchers. Enable this option.
Step 5: In any transaction option, on your left-hand side at the bottom, you'll find Voucher Other Details. Click on this option, and you'll see Voucher Notes. Click on it and enter the required notes as needed.
Step 6: Simply go to the transaction for which you want to add notes, click on the Notes button, and enter your text or notes.
Step 7: Click on the Save button to save the notes.
By following these steps, you can easily save text or notes for any transaction in BUSY.

Explain the process to set up and validate the GSP ID for configuration in BUSY.

 If you want to create a GSP ID in BUSY, follow these steps: 
Step 1: Go to Administration, select Configuration, then click on Features & Options.
Step 2: Click on GSP Configuration and select Automatically.
Step 3: Generate GSP User ID and Password. To do this, open your E-way Bill Portal on any browser, log in to your ID.
Step 4: In the menu option, click on Registration, then click on For GSP.
Step 5: Click on Send OTP then enter the OTP you received on your registered number or email ID.
Step 6: Select the user as Webtel Electrosoft Private Limited.
Step 7: Enter any three characters & Generate a password and save the ID.
Step 8: Generate another GSP ID for Pinnacle Finserv Advisors Private Limited.
Step 9: Copy your Webtel User ID, enter it on GSP Configuration in BUSY, enter the password generated on the portal, and click on Validate.
Step 10:Copy your Pinnacle User ID, enter it on GSP Configuration in BUSY, enter the password generated on the portal, click on Validate, and save the page.

I am unable to see the x display resolution option. How can I get this resolution back?

 To get the 1366 x 768 display resolution option back, you can try the following steps:
1. Right-click on your desktop and select "Display settings."
2. In the Display settings window, scroll down to the "Resolution" section.
3. Click on the drop-down menu under "Resolution" and see if the 1366 x 768 option is available. If not, proceed to the next step.
4. Click on "Advanced display settings" at the bottom of the window.
5. In the Advanced display settings window, click on "Display adapter properties."
6. In the Adapter tab, click on the "List All Modes" button.
7. A list of available display resolutions will appear. Look for the 1366 x 768 option and select it.
8. Click "Apply" and then "OK" to save the changes.
9. Your display resolution should now be set to 1366 x 768.
If the 1366 x 768 option is still not available, it may be due to limitations of your graphics card or monitor. In that case, you may need to update your graphics drivers or consider using a different monitor that supports the desired resolution.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096