Frequently Asked
Questions

Q: Can you help me to modify the vehicle number for my vouchers in bulk?

Yes you can modify the vehicle number for your vouchers in bulk by following these steps: Step 1: Go to administration menu then click on miscellaneous data entry submenu Step 2: Select update transport details option and selet central local or both as required Step 3: Then select as one party,group of parties or all as required Step 4: Open the report as date or voucher number wise then select voucher type such as Sale, sale return etc Step 5: After that select the voucher series or date range and other options and click on ok to generate the report

Q: Is it possible to view the filing frequency for my sundry creditors in BUSY?

Yes it is possible to view the filing frequency for your sundry creditors in BUSY by following these steps: Step 1: Go to administration menu then click on masters sub menu Step 2: Select account and click on list button and then select screen option Step 3: Now click on standard format and select it as group of accounts and select the group name as sundry creditors Step 4: Select show GST details option as Y to enable it and do click on ok button Step 5: Afterwards you will be able to see the filing frequency of your creditors

Q: What causes junk charectors or incomplete vouchers when multiple users are working in the BUSY?

The cause of junk characters or incomplete vouchers are mentioned below: 1. If any special charecters or space enter in Party master 2. If a voucher enterd but the some mandatory fields not defined like - amount or price then it show in incomplete To Check the incomplete vouchers or junk charecters follow the below mentioned steps: Step 1: Take the data backup Step 2: Go to House keeping Menu Step 3: Click on Check Incomplete vouchers or Check junk Charecters. Note: We recommend to check junk charectes and incomplete vouchers timely after taking backup.

Q: How can i enable enforce backup option after closing the company in BUSY?

To enforce backup option after closing company in BUSY please follow these steps: Step 1: Open your company in BUSY and then click on administration menu Step 2: Then click on configuration submenu and after that select backup configuration option Step 3: Specify the daywise path for a backup such as monday,tuesday etc Step 4: Then select prompt for backup at the time of closing company option as y to enable it Step 5: To enforce backup select enforce backup at the time of closing company option as y to enable it Step 6: Now select save to save the configuration.

Q: How do I validate hsn codes in the BUSY software properly?

To validate hsn codes in BUSY software properly follow given steps: Step 1: Go to administration menu Step 2: Then click on masters menu Step 3: Then click on item Step 4: Then open the item to validate hsn code Step 5: mention hsn code in item master then click on validate button If you want to validate hsn codes in bulk follow given steps: Step 1: Go to transaction tab then click on gst miscellaneous utilities option Step 2: Then select validate hsn online option and open it and you will be able to validate hsn code from there in bulk

Q: How do i export account masters list from BUSY?

If you want to export account masters list from BUSY follow these steps: Step 1: Go to administration menu then click on masters submenu Step 2: Then click on account and then click on list button Step 3: Afterwards click on screen and then click on standard format Step 4: Afterwards open the list of account as grouped or all as required Step 5: Then click on ok to generate the report after that click on export button or press the shortcut key ALT+E Step 6: Select the data format as microsoft excel,pdf etc and click on ok to export it

Q: The software is not accepting my transporter ID, what should I do?

Transporter ID is the GST number for transporter and it must be of 15 characters and should be validated. If you have specify incorrect transporter id then BUSY will not allow you to generate E way bill with invalid transporter details. To correct the transporter GSTIN in BUSY, follow these steps: Step 1: Go to administration then click on Miscellaneous data entry Step 2: Choose the input transporter GSTIN/ID then click on Load transporters. Step 3: Locate the relevant transporter from the available list, update the correct transporter GSTIN in the GSTIN/ID column, and then save the configuration.

Q: How do I optimize BUSYs performance

To optimize BUSY's performance, you can try the following steps: 1. Update to the latest version of BUSY. 2. Ensure that your computer meets the minimum system requirements for BUSY. 3. Close any unnecessary programs or applications running in the background. 4. Regularly clean up and optimize your computer's hard drive. 5. Increase the RAM (memory) of your computer if possible. 6. Disable any unnecessary features or add-ons in BUSY. 7. Regularly update and maintain your computer's antivirus software. 8. Consider upgrading to a faster and more powerful computer if necessary. These steps should help improve the performance of BUSY on your system.

Q: The OTP I received is not getting accepted in BUSY during login using demo. What could be wrong?

If you are resgitering BUSY for using for demo,you need to regsiter it,if you are not recieving otp while registering, you can ceck these thing: Step 1:You need to check it first,your internet should be properly working on your system, Step 2:check phone number and mail id should be correctly mentioned, Step 3:If internet is working properly then you can check anti-virus on your system, Step 4:Exclude BUSY from anti virus, Step 5:Check window defender,allow BUSY from there. Step 6:Then check in BUSY,regsiter again then you will recive otp,mention otp then register for demo.

Q: How do I add or edit parties and their details in the software?

To add or edit parties and their details in the software, Method 1 Step1: Go to the administration menu and Select on Masters Step2: then click on modify section and select Party Master. Step3: From there, edit existing ones by filling in the required details such as name, address, contact information, and GSTIN. Method 2 If want to edit in bulk the parties. Step1: Go administration menu, Step2: Select the bulk updations Step3: Form there select the multiple account creations/modification Step4: And the modify/edit parties for their select field want to edit and load master Step5: modify in bulk

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can you help me to modify the vehicle number for my vouchers in bulk?

Yes you can modify the vehicle number for your vouchers in bulk by following these steps:
Step 1: Go to administration menu then click on miscellaneous data entry submenu
Step 2: Select update transport details option and selet central local or both as required
Step 3: Then select as one party,group of parties or all as required 
Step 4: Open the report as date or voucher number wise then select voucher type such as Sale, sale return etc
Step 5: After that select the voucher series or date range and other options and click on ok to generate the report

Is it possible to view the filing frequency for my sundry creditors in BUSY?

Yes it is possible to view the filing frequency for your sundry creditors in BUSY by following these steps:
Step 1: Go to administration menu then click on masters sub menu 
Step 2: Select account and click on list button and then select screen option
Step 3: Now click on standard format and select it as group of accounts and select the group name as sundry creditors
Step 4: Select show GST details option as Y to enable it and do click on ok button
Step 5: Afterwards you will be able to see the filing frequency of your creditors

What causes junk charectors or incomplete vouchers when multiple users are working in the BUSY?

The cause of junk characters or incomplete vouchers are mentioned below: 
1. If any special charecters or space enter in Party master 
2. If a voucher enterd but the some mandatory fields not defined like - amount or price then it show in incomplete 
To Check the incomplete vouchers or junk charecters follow the below mentioned steps: 
Step 1: Take the data backup 
Step 2: Go to House keeping Menu
Step 3: Click on Check Incomplete vouchers or Check junk Charecters.
Note: We recommend to check junk charectes and incomplete vouchers timely after taking backup.

How can i enable enforce backup option after closing the company in BUSY?

To enforce backup option after closing company in BUSY please follow these steps:
Step 1: Open your company in BUSY and then click on administration menu
Step 2: Then click on configuration submenu and after that select backup configuration option
Step 3: Specify the daywise path for a backup such as monday,tuesday etc
Step 4: Then select prompt for backup at the time of closing company option as y to enable it
Step 5: To enforce backup select enforce backup at the time of closing company option as y to enable it
Step 6: Now select save to save the configuration.

How do I validate hsn codes in the BUSY software properly?

To validate hsn codes in BUSY software properly follow given steps:
Step 1: Go to administration menu
Step 2: Then click on masters menu
Step 3: Then click on item 
Step 4: Then open the item to validate hsn code
Step 5: mention hsn code in item master then click on validate button
If you want to validate hsn codes in bulk follow given steps:
Step 1: Go to transaction tab then click on gst miscellaneous utilities option
Step 2: Then select validate hsn online option and open it and you will be able to validate hsn code from there in bulk

How do i export account masters list from BUSY?

If you want to export account masters list from BUSY follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Then click on account and then click on list button
Step 3: Afterwards click on screen and then click on standard format
Step 4: Afterwards open the list of account as grouped or all as required
Step 5: Then click on ok to generate the report after that click on export button or press the shortcut key ALT+E
Step 6: Select the data format as microsoft excel,pdf etc and click on ok to export it

The software is not accepting my transporter ID, what should I do?

Transporter ID is the GST number for transporter and it must be of 15 characters and should be validated. If you have specify incorrect transporter id then BUSY will not allow you to generate E way bill with invalid transporter details.
To correct the transporter GSTIN in BUSY, follow these steps:
Step 1: Go to administration then click on Miscellaneous data entry
Step 2: Choose the input transporter GSTIN/ID then click on Load transporters.
Step 3: Locate the relevant transporter from the available list, update the correct transporter GSTIN in the GSTIN/ID column, and then save the configuration.

How do I optimize BUSYs performance

To optimize BUSY's performance, you can try the following steps:
1. Update to the latest version of BUSY.
2. Ensure that your computer meets the minimum system requirements for BUSY.
3. Close any unnecessary programs or applications running in the background.
4. Regularly clean up and optimize your computer's hard drive.
5. Increase the RAM (memory) of your computer if possible.
6. Disable any unnecessary features or add-ons in BUSY.
7. Regularly update and maintain your computer's antivirus software.
8. Consider upgrading to a faster and more powerful computer if necessary.
These steps should help improve the performance of BUSY on your system.

The OTP I received is not getting accepted in BUSY during login using demo. What could be wrong?

If you are resgitering BUSY for using for demo,you need to regsiter it,if you are not recieving otp while registering,
 you can ceck these thing:
 Step 1:You need to check it first,your internet should be properly working on your system,
 Step 2:check phone number and mail id should be correctly mentioned,
 Step 3:If internet is working properly then you can check anti-virus on your system,
 Step 4:Exclude BUSY from anti virus,
 Step 5:Check window defender,allow BUSY from there.
 Step 6:Then check in BUSY,regsiter again then you will recive otp,mention otp then register for demo.

How do I add or edit parties and their details in the software?

To add or edit parties and their details in the software,
Method 1
Step1: Go to the administration menu and Select on Masters 
Step2: then click on modify section and select Party Master. 
Step3: From there, edit existing ones by filling in the required details such as name, address, contact information, and GSTIN.
Method 2
If want to edit in bulk the parties.
Step1: Go administration menu,
Step2: Select the bulk updations 
Step3: Form there select the multiple account creations/modification 
Step4: And the modify/edit parties for their select field want to edit and load master 
Step5: modify in bulk

Frequently AskedQuestions