Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - other configurations

FAQs

What is the procedure to enter HSN codes manually in item master in BUSY?

To enter HSN code in item master in BUSY follow these steps
1. Take a backup of your data before making any changes.
2. Go to adminsitration menu
3. Go to masters and select item option
4. Under item option select modify option and items will be shown
5. Select the required item master and then enter HSN code,validate hsn code and save the changes
6. Now you cam follow same steps to enter hsn code in another item master

BUSY showing scrap material as a service instead of a good. How to correct?

If showing scrap material as a service instead of a good, follow these steps:
Step 1: Go to Administration, select Masters, then click on Items, and finally click on Modify.
Step 2: Select the item and change the tax category to goods. If you want to create a new tax category, press F3 on the tax category and create it.
Step 3: Also, check the HSN code. It should be a goods HSN code. For this, click on Validate and check.

Is there a way to filter or group contacts by city in BUSY?

Yes , "To filter a report in BUSY on any field, follow these simple steps:
Step 1 : After running your report, press the F7 key.
Step 2 : In the F7 (filter option), you'll see two choices: Single Filter or Multi-Filter. Pick the one that suits your needs.
Step 3 : Now, specify the report column and the value you want to use for filtering. Press Ok.
By following these steps, you can easily filter any display reports in BUSY based on your criteria."

I made changes in the Account Master but it is not reflecting in my reports. What should I do?

If you have made changes in any party or item master or any other masters,then you have to apply that master in voucher again for latest affect.For making changes in bulk for latest changes in masters,take backup of your data,you can go to housekeeping,you can regenrate master help files for masters or regenrate dual vouchers and select master for which you made changes and start process after selecting vouchers,then it will show effect in reports as per changes in masters

I have updated the masters in vouchers but still seeing errors in my reports. What could be the reason?

If you have made changes in any party or item master or any other masters,then you have to apply that master in voucher again for latest affect.For making changes in bulk for latest changes in masters,take backup of your data,you can go to housekeeping,you can regenrate master help files for masters or regenrate dual vouchers and select master for which you made changes and start process after selecting vouchers,then it will show effect in reports as per changes in masters

Why is the taxable amount breakdown not visible in the purchase invoices I received in BUSY?

If the taxable amount breakdown not showing in the purchase invoice then you need to enable the tax summary option from the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Invoice and Document printing
Step 4: Then Standard
Step 5: Then Purchase Invoice
Step 6: On Right side, there is a option of print tax summary then select it as per your requiredment you want to view instead of not required and save it

Why is the transporter window is not appearing for local transactions in BUSY Software?

If the transporter window is not appearing for local transactions in BUSY software please follow these steps:
Step 1: Go to administration menu then click on configuration sub menu
Step 2: Now click on features and options tab and select gst/vat option
Step 3: Afterwards enable transport details in local sales and purchase and save the changes
Step 4: Now go to transactions menu and open the voucher and create local invoice and you will be able to see transport details window in voucher

How to maintain vendor and customer records properly in BUSY

If you want to maintain customer and vendor records properly you have to specify correct group in party master so that you can found both data/reports separately 
1 : for customer you have to select sundry debtor account group while adding customer master
2 : Vendor master you have to select sundry creditor account group
Then you can check your report according your party group in other words, you get your customer & vendor data properly & seprately

How do I configure inventory reorder levels and reminders?

In BUSY, We can set the critical levels for an Item. In Item Master we can specify its Minimum, Maximum, Reorder Level of Quantity and Days.From Warning Alarms can set alert accordingly then you will get warning during voucher entry.
Pls Follow the Steps for Reorder Puchase:
Step 1: Display Menu
Step 2: Pending Orders
Step 3: Sales order item wise
Step 4: Enable the Option Show item current stock with Deficiency
Step 5: Select the Item and press F4 shortcut Key for generating order.

Why are the units of measure for my inventory items changing from what I entered after the invoice is printed?

If Your Unit is changeing in Printing Follow these Steps:
1.Go to the Administration Select Masters Then click on Unit.
2.Then click on 'Modify' and select the unit in which the printing issue appears.
3.Next, verify the print name because what you enter as the print name will be what gets printed.
4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in