Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
How can I customize or add new fields to existing entry and transaction screens in BUSY?
You can add the new field in the existing transaction from the voucher series configuration.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher series configuration
Step 4: Then select the required voucher type and series
Step 5: Then Voucher Configuration
Step 6: Then add the new optional field and save it
Step 7: Then open the existing voucher and enter the data in the new added field.
Can you walk me through the BUSY dashboard and what the different tools do?
You can check User dashboard In BUSY For configuration of user dashboard in BUSY need to follow below given steps
Step 1:Go to administration menu and select configuration from it.
Step 2:In configuration menu select user dashboard cofiguration from it.
Step 3:After that user dashboard configuration window will open.
Step 4:For configuration user dashboard mention Y on the different fields.
Step 5:To view the user dashboard Go to display option and select MY Dashboard option for report view.
I am unable to apply compound discount for some parties, while it works fine for others. Can you help me understand why this is happening and how to resolve it?
If Discount is not applied for some parties then you need to check party wise pricing structure and to check it you need to follow some steps:
Step 1: Go to the Administration and then click on Configuration.
Step 2: Now click on Party item price structure and then select sale or purchase option as per your requirement.
Step 3: Now select the party for whom you want to apply compound discount and enter the compoud discount and save the configuration.
The window for adding transporter details keeps popping up even though I don't want it. How can I stop this window from appearing when creating invoices?
If you require to disable the Transportation details window then follow the below steps :
1. Go to Aadministration
2. Click on Configuration
3. Click on Features and option
4. Move to GST and VAT configuration
5. Set N for Transportation details for local sale and purchase
6. Save the configuration and move to Administration tab again
7. Click on Voucher series Configuration
8. Select the series and click on Voucher series configuration
9. From here you can disable the Transportation details for Central Transaction
Why is the item discount not being picked up for a specific partys bill even though discounts have been set up properly?
If Discount is not applied for some parties then you need to check party wise pricing structure and to check it you need to follow some steps:
Step 1: Go to the Administration and then click on Configuration.
Step 2: Now click on Party item price structure and then select sale or purchase option as per your requirement.
Step 3: Now select the party for whom you want to apply compound discount and enter the compoud discount and save the configuration.
What is the effect of disabling the "Effect cost of goods sold" options within Bill sundry? Will it change my bill amounts?
If you disable the "Effect cost of goods sold" option within Bill Sundry in BUSY, it will not change your bill amount. However, the only effect will be on the item stock price that is used in the sale bill. If you apply Bill Sundry in any voucher and disable the "Effect cost of goods sold" option, the Bill Sundry amount will not affect the item costing or price that can be checked from the stock status report.
What to check to resolve validation issues for a particular party on the GST portal from BUSY?
To resolve issue of GST validation you need to follow these steps:
Step 1: Open Party master in Modify mode.
Step 2: GSTIN/UIN click on Validate GSTIN Online then click on Re validate GSTIN when it shows GSTIN revalidate successfully then press on Update Back and Quit and save.
Step 3: Open Gst portal Select Search Taxpayer then Go to Search by GSTIN/UIN.
Step 4: Specify GSTIN No and search Check status on portal.
I am unable to save changes to service items in BUSY. What could be the reason?
If you wants to enter an service items in BUSY,you need to follow given steps:
Step 1:Go to the Administration menu,
Step 2:Click on Masters,
Step 3:CLick on Item,Add an item then here you can mention in tax category,
Step 4:Press ALT + M in tax category,here you can mentioned in type as service,save this master.
Now, if you conduct any transaction with this item, it will be considered as a service item.
How do I change the name of the MRP field to show wholesale price instead?
If you wan to change the name of the MRP field to show wholesale
then please follow the given steps
Step 1: Now while save voucher you will get window of parameter just
hold on parameter window.
Step 2: Then press alt + ctrl +shift +c then then look for MRP field.
Step 3: Then select caption field corresponding to MRP field turn it to Y
then enter then change the caption to wholesale price.then save
configuration not it is changed successfully.
Is there a way to tag discount bill sundry value party wise in BUSY?
Yes, you can pre define the discount bill sundry value party wise in BUSY by follow these steps:
Step 1: Go to administration section then click on configuration option.
Step 2: Choose tag bill sundry values party wise then select voucher type from sale or purchase and select discount bill sundry.
Step 3: Tick on party wise option then load master and select the required party.
Step 4: Now, Update the default value for discount bill sundry party wise and save it.