Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - other configurations

FAQs

What is the correct HSN code to use for various services like freight, transport, consulting etc?

 If You to Know the correct HSN code to use for various services like freight, transport, consulting etc: 
1.Always remember Service HSN Code Start from 99......
2.In BUSY you can Search HSN Code of Services When Create Account Master Under Expenses You Can enter HSN Code & Click on validate You Can Find Its Correct or Not.
3.You can Search HSN Code of Services When Create Item Master enter HSN Code & Click on validate You Can Find Its Correct or Not.
4.You Can also Search HSN in HSN Validation Option Under GST Miss. Utilities in Transactions.
5.Enter HSN & Validate You can find its accuracy.
6.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

The cheque printed from BUSY have incorrect or misaligned fields. How can I fix this?

 To fix the misaligned fields in cheque printing from BUSY software you can follow the steps. 
Step 1. Go to administration menu click
Step 2. Configuration click
Step 3. Go to cheque printing option
Step 4. Select relevant format
Step 5. Click on configure format
Step 6. Ensure the print settings and cheque settings is correct
Step 7. Click on configure cheque
Step 8. Ensure that the figure and alignment is correctly defined
If still same issue then you can contact to nearby dealer.
You can visit our site busy.in.
Scroll down then in our network section click.
You will get the option find a channel partner.
Select your state then dealer details will be shown then you can contact to your nearby dealer.

I want to change a party from regular dealer to composition dealer. How do I edit the party type after creation in BUSY?

 If you want to change a party's dealer type from Regular to Composition in BUSY, it is recommended to create a new party with the same details and set its dealer type as Composition. Modifying the existing master account can lead to changes in the previous bills, which may create confusion. 
To create a new master account with Composition dealer type, follow these steps:
Step 1: Go to the Administration menu.
Step 2: Click on 'Master' and select 'Account'.
Step 3: Click on the 'Add' button to create a new account master.
Step 4: Set the 'Dealer Type' as 'Composition' while filling in the party details.
By following these steps, you can create a new party with the desired dealer type without affecting the previous bills or creating any confusion.

Is there any option set / fix export data location so I don't have to reconfigure each time?

 Yes, you can save your export file path/location one time so that you don't need to specify that each time.
For confgure it please follow the below steps:
1: Right click on desktop and then select new option
2: Click on shorcut option then select BUSY 21 application from BUSYwin folder in which drive & folder your installed your BUSY and through browse option Example :- C:\BUSYWin\BUSY21.exe
3: Press space button after C:\BUSYWin\BUSY21.exe and type EFP= specify the folder location in which folder you want to save all exported files
4: press next and save & then you have login your company from new shortcut which we create
Now, when you export any report or document from BUSY, BUSY auto pick already defined location which we define while creating BUSY new shorcut.

When I try to enter the HSN code, it says it is invalid. How do I know the correct format and number of digits for the HSN code?

 If HSN code says it invalid then know the correct format and number of digits for the HSN code,Kindly follow the step below: 
Step1 : While create a item master.
Step2 : Enter hsn code.
Step 4 : Validate hsn code find it valid or invalid.
Step5 : While validate hsn code you find search HSN/SAC code option.
Step6 : To find hsn code is valide or invalid in bulk
Step7 : Go to transactions menu .
Step8 : Select options Gst Misc.Utilities.
Step9 : Click Validate HSN online
Step10 : Click on Multiple HSN
Step11 : Validate in bulk.
Note As par taxpayers, Turnover (AATO) above Rs. 5 Crore, shall use at least 6 digit HSN code
and other taxpayers shall use at least 4-digit HSN.

How can I add multiple products or services in one sales invoice on BUSY?

 To add multiple products or services in one sales invoice on BUSY, you can follow these steps:
1. Open the sales invoice module in BUSY.
2. Click on the "Add Item" button to add the first product or service.
3. Enter the details of the first product or service, such as name, quantity, rate, and tax information.
4. Click on the "Add Item" button again to add another product or service.
5. Repeat step 3 for each additional product or service you want to add.
6. Review the invoice to ensure all products or services are included.
7. Save the invoice once you have added all the desired products or services.
By following these steps, you can easily add multiple products or services in one sales invoice on BUSY.

I wants to use Dashboard option in BUSY how can I use this?

 If you want to check dashboard in BUSY, there are two types of dashboard available in BUSY software. One is under Dashboard and another is Party Dashboard. 
To use the Party Dashboard, follow these steps:
Step 1: Go to Administration menu.
Step 2: Click on Configuration option.
Step 3: Select Feature and Option and click on the Accounts tab.
Step 4: Enable Party Dashboard and configure it according to the vouchers you want to use.
To use the User Dashboard in BUSY, follow these steps:
Step 1: Go to Administration menu.
Step 2: Click on Configuration option.
Step 3: Select User Dashboard option.
From there, you can configure it as per your preference. If you want to show this dashboard at company start-up, you can enable the same option within user settings. It will show accordingly after opening the company.

The party I want to generate the invoice for is not showing in the drop-down list. Why is this option missing and how can I add the party?

 If you are able to to see your party in drop-down list while generating invoice,you can check these things:
Step 1:Make sure your party should be created in your company in BUSY accounitng software.
Step 2:If your party has been created,please go to the administration,click account master,and open the party's account in modify mode,check which group you have mentioned here,
Step 3:If the group has been incorrectly taken,it will need to be changed to debtor or creditor.
Step 4:After that you need take backup then to go to Housekeeping menu,
Step 5:Here you can run the process Regenerate Master Help Files,to update you account masters.
Step 6:When the process will complete,then you have to go to the voucher enter again and your party will be shown in the dropdown list.

How do I change the tax 5 percent to 12 percent in an item?

 If you want to change the tax percentage 5 to 12 please follow these steps:
Step 1: Go to administration menu Then click on masters submenu
Step 2: Then click on item and Afterwards click on modify or list and open the item master for which you want to change the tax rate
Step 3: Then change the tax rate for that item from the tax category field and save the changes.
Step 4: If transactions exist in your BUSYdata in that case change the tax rate on the basis of date
Step 5: For this press alt+m in tax category field that is available in item master then specify the tax rate after specifying the with effect from date available at the bottom in tax category master and save the changes

How can i change the tax rate for my items in BUSY software?

 If you want to change the tax rate for your items please follow these steps:
Step 1: Go to administration menu Then click on masters submenu
Step 2: Then click on item and Afterwards click on modify or list and open the item master for which you want to change the tax rate
Step 3: Then change the tax rate for that item from the tax category field and save the changes.
Step 4: If transactions exist in your BUSYdata in that case change the tax rate on the basis of date
Step 5: For this press alt+m in tax category field that is available in item master then specify the tax rate after specifying the with effect from date available at the bottom in tax category master and save the changes

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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