Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
How to change the company name in BUSY when unable to edit?
To change the company name in BUSY when unable to edit.
Step1: You can go to the company menu
Step2: Click edit company page and update the company details there.
Step3: If you are unable to Edit Company you may need to login with admin users you may login with sub users
Step4: You can able to edit company.
How can i clear all reference of one account in BUSY?
To clear all reference of one account in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open your company then go to Administration menu.
Step 3: Select Utilities and click on Reference Management.
Step 4: Select clear reference then click on Bill-wise references
Step 5: Here, select one account then specify required account master and click on ok tab to proceed.
How can we Create Item Tax Category Goods and Services?
To Fix Services and Goods Item Tax Category Follow These steps:
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Open Item Master in Modify Mode.
Step 4: Click on Tax Category Details in modify mode by Alt M then press F12 for duplicate create new Tax Category master and select Type as Services and save.
How can i edit the telephone number of party master?
If you want to edit the telephone number of party master please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Click on account and then open the account master from modify or list in which you want to update the telephone number
Step 3: Edit the telephone number from its respective field and then save the account master
How do I deactivate item in BUSY Accounting software?
You can deactivate item in BUSY by following these steps:
Step 1: Go to administration menu then click on utilities submenu
Step 2: Afterwards select deactivate masters option then select master type as item
Step 3: Select it as one item or group as required and then select deactivate option as Y to deactivate it and click on save button
Step 4: Your item is successfully deactivated
When creating vouchers in BUSY, the default tax settings are incorrectly showing local no tax. How can I fix this?
To correct the Local - No tax sale type within BUSY software, follow these steps:
Step 1: Navigate to the Administration menu.
Step 2: Click on the Master option.
Step 3: Select the Sale type option, then click Modify and type Local No tax to open it.
Step 4: From here, you can make any necessary modifications that appear to be incorrect.
Can I receive warnings or notifications for negative cash balance or reaching credit limits while adding vouchers in BUSY?
Yes, you can receive warnings or notifications for negative cash balance or reaching credit limits while adding vouchers, follow below steps for set the warning alarms in BUSY:
Step 1: Go to administration section then click on configuration.
Step 2: Select warning alarm then configure for warning only or do not allow in negative cash and credit limit field.
Step 3: Now, save the configuration.
The item unit I selected previously had the wrong UQC mapped. How do I correct this mapping now?
To correct the UQC in item unit, you need to follow these steps:
Step 1:Go to the Transaction menu,
Step 2:Click on Masters,
Step 3:Click on item and open that item in modify mode,
Step 4:Under the unit, press Alt + M and open it in modify mode.
Step 5:Here, you can mention correct UQC for e-invoice, e-way bill, and GST return.
I cancelled an invoice but the number is still showing as generated. How do I resolve this?
To cancel the E-invoice from BUSY, follow these steps :
Step 1: Open the Voucher
Step 2: Then on the top side click on cancel or use shortcut key ALT with X.
Step 3: Then mention remark/reasons to cancel the e-invoice.
Important Note : BUSY user can cancel the E-invoiceand e-way bill also within the specific time period.
My entries are going into an incorrect category. How do I put them in the right category?
If you want to enter correct tax category in item master follow given steps:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on item and open the item master from modify or list
Step 4: Then click on tax category field
Step 5: Afterwards specify correct tax category and save the master