Frequently Asked Questions

To change the company name in BUSY when unable to edit. 
 Step1: You can go to the company menu 
 Step2: Click edit company page and update the company details there. 
 Step3: If you are unable to Edit Company you may need to login with admin users you may login with sub users 
 Step4: You can able to edit company.

To clear all reference of one account in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open your company then go to Administration menu.
Step 3: Select Utilities and click on Reference Management.
Step 4: Select clear reference then click on Bill-wise references
Step 5: Here, select one account then specify required account master and click on ok tab to proceed.

To Fix Services and Goods Item Tax Category Follow These steps: 
 Step 1: Go to Administration. 
 Step 2: Click on Masters. 
 Step 3: Open Item Master in Modify Mode. 
 Step 4: Click on Tax Category Details in modify mode by Alt M then press F12 for duplicate create new Tax Category master and select Type as Services and save.

If you want to edit the telephone number of party master please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Click on account and then open the account master from modify or list in which you want to update the telephone number
Step 3: Edit the telephone number from its respective field and then save the account master

You can deactivate item in BUSY by following these steps:
Step 1: Go to administration menu then click on utilities submenu
Step 2: Afterwards select deactivate masters option then select master type as item
Step 3: Select it as one item or group as required and then select deactivate option as Y to deactivate it and click on save button
Step 4: Your item is successfully deactivated

To correct the Local - No tax sale type within BUSY software, follow these steps:
 Step 1: Navigate to the Administration menu.
 Step 2: Click on the Master option.
 Step 3: Select the Sale type option, then click Modify and type Local No tax to open it.
 Step 4: From here, you can make any necessary modifications that appear to be incorrect.

Yes, you can receive warnings or notifications for negative cash balance or reaching credit limits while adding vouchers, follow below steps for set the warning alarms in BUSY:
Step 1: Go to administration section then click on configuration.
Step 2: Select warning alarm then configure for warning only or do not allow in negative cash and credit limit field.
Step 3: Now, save the configuration.

To correct the UQC in item unit, you need to follow these steps:
 Step 1:Go to the Transaction menu,
 Step 2:Click on Masters,
 Step 3:Click on item and open that item in modify mode,
 Step 4:Under the unit, press Alt + M and open it in modify mode.
 Step 5:Here, you can mention correct UQC for e-invoice, e-way bill, and GST return.

To cancel the E-invoice from BUSY, follow these steps : 
 Step 1: Open the Voucher 
 Step 2: Then on the top side click on cancel or use shortcut key ALT with X. 
 Step 3: Then mention remark/reasons to cancel the e-invoice. 
 Important Note : BUSY user can cancel the E-invoiceand e-way bill also within the specific time period.

If you want to enter correct tax category in item master follow given steps:
 Step 1: Go to administration menu
 Step 2: Then click on masters 
 Step 3: Then click on item and open the item master from modify or list 
 Step 4: Then click on tax category field
 Step 5: Afterwards specify correct tax category and save the master