Frequently Asked
Questions

Q: How do I access the administration configuration menu in BUSY?

To acess the adiministration configuration menu in BUSY, follow these steps: Step 1: Login the company then Go to administration. Step 2: You will get configuration option in administration section. Note- If you are not able to find the configuration that means you have logged the company with subuser , in such case you need to login with admin credentials and provide necessary rights for same.

Q: How can I create a transporter ID in the BUSY?

To create the transporter id in BUSY, follow these steps: Step 1: Go to administration section then click on miscellaneous data entry Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid. Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window. Step 4: Next, update the transport details and save the details.

Q: How do I tag a new account as Indirect Expenses?

If you want to tag a new account as indirect expense please follow given steps: Step 1: Go to administration menu then click on masters submenu Step 2: Select account and then click on add option Step 3: Specify the name of account,alongwith its group Step 4: Select the group name as indirect expsnses and select appropriate options in other fields and then save the account master.

Q: How can I create a Transporter Master in BUSY?

To create the transporter master in BUSY, follow these steps: Step 1: Go to administration section then click on miscellaneous data entry Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid. Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window. Step 4: Next, update the transport details and save the details.

Q: How to add volume-based discount slabs for customers?

We Have option for Tag Bill Sundry Value Party Wise. Here we can add Discount Bill Sundry with Value as per Party. Pls Follow the Below Steps: Step 1: Administration Step 2: Configuration Step 3: Tag Bill Sundry Value Party Wise Step 4: Select Voucher Type and Bill Sundry - Discount Step 5: Mention the Party with the Value. Step 6: During Voucher entry that Value will pick as per party.

Q: When I try to generate a GST bill, the software says tax category belongs to goods even though HSN code is for services. How can I fix this mismatch?

How to fix mismatch hsncode, of tax category belongs to goods even though HSN code is for services Kindly follow the step below: Step1 : Open the modify bill. Step2 : Go to transactions and Select on items. Step3 : press ALT+M (modify) Step4 : Select the Tax category Step5 : Select the services tax category of tax rate and Save.

Q: Why is the fax option still shown while creating a company in BUSY when fax is rarely used now?

If you are using an older version of BUSY, you will see the fax option. If you wish to hide the fax option, you need to upgrade to the latest version of BUSY. For confirmation of upgrade charges, please contact your authorized channel partner or reach our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also submit your query to support@busy.in.

Q: Can I store details like tax rates for regular items in BUSY to auto-populate next time?

Yes you can store like tax rates for regular items in BUSY to auto populatenext time,you can follow given steps: Step 1:Go to the Administration menu, Step 2:click on Masters, Step 3:click on Items, here you can add or modify in item master , you can specify here tax rate in tax category,it will auto pic while creating a voucher.

Q: How to change the CGST percentage for an item in BUSY Accounting Software?

To change the CGST percentage for an item in BUSY Accounting Software, go to the item master and edit the tax rate for CGST.To change CGST Percentage for an item follow these steps: Step 1: Open item master in modify mode. Step 2: Click on Tax category and open in modify mode. Step 3: Define Tax Rate CGST Percentage and save. Save master of item and check.

Q: How do I update party details like pincode and address in the software?

To update party details like-pincode and address in the software follow below steps: Step 1: Go to administration menu Step 2: Then click on masters option Step 3: Then click on account option Step 4: Then open the account from modify or list option Step 5: Select that party master you want to modify and then you can update the pincode and address of that party master

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I access the administration configuration menu in BUSY?

To acess the adiministration configuration menu in BUSY, follow these steps: 
Step 1: Login the company then Go to administration.
Step 2: You will get configuration option in administration section.
Note- If you are not able to find the configuration that means you have logged the company with subuser , in such case you need to login with admin credentials and provide necessary rights for same.

How can I create a transporter ID in the BUSY?

To create the transporter id in BUSY, follow these steps:
Step 1: Go to administration section then click on miscellaneous data entry
Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid.
Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window.
Step 4: Next, update the transport details and save the details.

How do I tag a new account as Indirect Expenses?

If you want to tag a new account as indirect expense please follow given steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Select account and then click on add option 
Step 3: Specify the name of account,alongwith its group
Step 4: Select the group name as indirect expsnses and select appropriate options in other fields and then save the account master.

How can I create a Transporter Master in BUSY?

To create the transporter master in BUSY, follow these steps:
Step 1: Go to administration section then click on miscellaneous data entry
Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid.
Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window.
Step 4: Next, update the transport details and save the details.

How to add volume-based discount slabs for customers?

We Have option for Tag Bill Sundry Value Party Wise. Here we can add Discount Bill Sundry with Value as per Party.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Tag Bill Sundry Value Party Wise
Step 4: Select Voucher Type and Bill Sundry - Discount
Step 5: Mention the Party with the Value.
Step 6: During Voucher entry that Value will pick as per party.

When I try to generate a GST bill, the software says tax category belongs to goods even though HSN code is for services. How can I fix this mismatch?

How to fix mismatch hsncode, of tax category belongs to goods even though HSN code is for services Kindly follow the step below:
 Step1 : Open the modify bill.
 Step2 : Go to transactions and Select on items.
 Step3 : press ALT+M (modify) 
 Step4 : Select the Tax category 
 Step5 : Select the services tax category of tax rate and Save.

Why is the fax option still shown while creating a company in BUSY when fax is rarely used now?

If you are using an older version of BUSY, you will see the fax option. If you wish to hide the fax option, you need to upgrade to the latest version of BUSY. 
 For confirmation of upgrade charges, please contact your authorized channel partner or reach our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also submit your query to support@busy.in.

Can I store details like tax rates for regular items in BUSY to auto-populate next time?

Yes you can store like tax rates for regular items in BUSY to auto populatenext time,you can follow given steps: 
 Step 1:Go to the Administration menu, 
 Step 2:click on Masters, 
 Step 3:click on Items, here you can add or modify in item master , you can specify here tax rate in tax category,it will auto pic while creating a voucher.

How to change the CGST percentage for an item in BUSY Accounting Software?

To change the CGST percentage for an item in BUSY Accounting Software, go to the item master and edit the tax rate for CGST.To change CGST Percentage for an item follow these steps:
Step 1: Open item master in modify mode.
Step 2: Click on Tax category and open in modify mode.
Step 3: Define Tax Rate CGST Percentage and save.
Save master of item and check.

How do I update party details like pincode and address in the software?

To update party details like-pincode and address in the software follow below steps:
Step 1: Go to administration menu
Step 2: Then click on masters option
Step 3: Then click on account option 
Step 4: Then open the account from modify or list option
Step 5: Select that party master you want to modify and then you can update the pincode and address of that party master

Frequently AskedQuestions