Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
How to fix the incorrect appearance of the GST number in the middle of the invoice in BUSY?
If you wants to fix the GST number in the middle of the invoice in BUSY,you can follow given steps:
Step 1:While entering a voucher,click on curser in party,press ALT + M,and open it in modify mode,
Step 2:Here you need to mention correct GST number and validate and check.
Step 3:Then Re enter the voucher.
I am unable to add the GR number for transport details in the invoice. What should I do?
To add the GR number for transport details in the invoice, follow these steps:
Step 1: Open the invoice generation page in BUSY.
Step 2: Go to the Voucher Details option on the left bottom side of the voucher, then click on Transport Details.
Step 3: After entering transporter information, input the GR number in the GR/RR No option.
How do I add or edit product details like HSN code, GST rates etc. in the BUSY software?
Follow these steps to add or edit details like-HSN code and GST rates etc
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on item
Step 4: Then open the item master from modify or list option
Step 5: Then you can add or edit HSN code ,GST rates etc
Where can I modify the pricing mode for a specific item and party in BUSY Accounting Software?
To modify the price for a specific item and party in BUSY Accounting Software follow below steps:
Step1: Go to Administration menu and click on configuration
Step2: Then click on Party item price structure and select sale or purchase as per your requirement
Step3: here you are modify price for each item and then save the changes by click on save
The gst return I generated has incorrect state codes. How can I fix this?
Check which party master state code is showing wrong/incorrect and then you can modify the party master state code in modify mode, please follow the steps given below to modify:
1: Go to Administration Menu
2: Click on Master then Accounts
3: Click on modify and then open that master and then you can make the correct changes.
How do I update party master details like pin code and registration in BUSY?
To update party details like-pincode in the software follow below steps:
Step 1: Go to administration menu
Step 2: Then click on masters option
Step 3: Then click on account option
Step 4: Then open the account from modify or list option
Step 5: Select that party master you want to modify and then you can update the pincode of that party master
How can i update a state and country of a party in BUSY?
If you want to update a state and country of a party in BUSY please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Click on account and open the account master from modify or list button
Step 3: Go to country and state field and change the country and state and save the master.
Why is the freight amount not affecting the sale amount in the statement?
If you want to reflect freight amount in sales please follow these steps:
Step 1: Go to administration menu Then click on masters sub menu
Step 2: Afterwards select the bill sundry
Step 3: Then open the freight bill sundry from modify or list button
Step 4: Now select adjust in sale amount option as Y to enable and save the changes
Why is location and PIN code not auto populated in the party master and transport window? Do I need to enter it manually?
Want location and PIN code auto populated in the party master and transport window:
1.It Cannot Auto Populated in Party Master or Transport window.
2.If Want Auto Fill Station or pincode in Account Master Validate GST Number Then Press Update Back & Quit.
3.All Information Fill Automatically.
4.You Can Enter Transport Detail Manually it Can not Pick Auto.
What should I do if I'm unable to change the tax category for a raw material item in BUSY?
You can change tax category of item by these steps:
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Open Item Master in Modify Mode.
Step 4: Click on Tax Category Details in modify mode by Alt M then press F12 for duplicate create new Tax Category master and select Type as Goods and save.