Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
I wants to use Dashboard option in BUSY how can I use this?
If you want to check dashboard in BUSY, there are two types of dashboard available in BUSY software. One is under Dashboard and another is Party Dashboard.
To use the Party Dashboard, follow these steps:
Step 1: Go to Administration menu.
Step 2: Click on Configuration option.
Step 3: Select Feature and Option and click on the Accounts tab.
Step 4: Enable Party Dashboard and configure it according to the vouchers you want to use.
To use the User Dashboard in BUSY, follow these steps:
Step 1: Go to Administration menu.
Step 2: Click on Configuration option.
Step 3: Select User Dashboard option.
From there, you can configure it as per your preference. If you want to show this dashboard at company start-up, you can enable the same option within user settings. It will show accordingly after opening the company.
The party I want to generate the invoice for is not showing in the drop-down list. Why is this option missing and how can I add the party?
If you are able to to see your party in drop-down list while generating invoice,you can check these things:
Step 1:Make sure your party should be created in your company in BUSY accounitng software.
Step 2:If your party has been created,please go to the administration,click account master,and open the party's account in modify mode,check which group you have mentioned here,
Step 3:If the group has been incorrectly taken,it will need to be changed to debtor or creditor.
Step 4:After that you need take backup then to go to Housekeeping menu,
Step 5:Here you can run the process Regenerate Master Help Files,to update you account masters.
Step 6:When the process will complete,then you have to go to the voucher enter again and your party will be shown in the dropdown list.
How do I change the tax 5 percent to 12 percent in an item?
If you want to change the tax percentage 5 to 12 please follow these steps:
Step 1: Go to administration menu Then click on masters submenu
Step 2: Then click on item and Afterwards click on modify or list and open the item master for which you want to change the tax rate
Step 3: Then change the tax rate for that item from the tax category field and save the changes.
Step 4: If transactions exist in your BUSYdata in that case change the tax rate on the basis of date
Step 5: For this press alt+m in tax category field that is available in item master then specify the tax rate after specifying the with effect from date available at the bottom in tax category master and save the changes
How can i change the tax rate for my items in BUSY software?
If you want to change the tax rate for your items please follow these steps:
Step 1: Go to administration menu Then click on masters submenu
Step 2: Then click on item and Afterwards click on modify or list and open the item master for which you want to change the tax rate
Step 3: Then change the tax rate for that item from the tax category field and save the changes.
Step 4: If transactions exist in your BUSYdata in that case change the tax rate on the basis of date
Step 5: For this press alt+m in tax category field that is available in item master then specify the tax rate after specifying the with effect from date available at the bottom in tax category master and save the changes
How to prevent duplicate entries from being created?
Preventing duplicate entries in accounting and business systems is crucial for maintaining data accuracy and preventing errors. Here are some strategies and best practices to prevent duplicate entries:
Step 1 :Provide training to employees who enter data into the system to ensure they understand the importance of data accuracy and the potential consequences of duplicate entries.
Step 2 :Implement data validation rules in your accounting or business software. These rules can help enforce data integrity by checking for duplicate entries based on specific criteria, such as invoice numbers, customer names, or transaction dates.
Step 3 :Assign unique identifiers to transactions, customers, vendors, or products.
Step 4 :Conduct regular data audits or reviews to identify and resolve duplicate entries.
Step 5:Implement audit trails or logs that track changes and entries in your system.
How can i add custom column in reports?
If you want to add custom column then please follow the given
steps
Step 1: open desired reports then click on the custom columns
then enter the format name.
Step 2: Then click on add new col then enter the heading
then select the position then select data type then
alignment then no of chars.
Step 3: Then select data field then select category as per
the field requirement.
Step 4: Then select master name col if you select account master
or item master in the category field then click on the
fields button and and search the field and enter.
Step 5: Then click on save fld. button then exit.
Step 6: while opening report you need to select format name
instead of standard to see the cusomized report.
How to permanently remove transport details for an invoice in BUSY?
Once you select the transporter name in the sales invoice, it cannot be removed from the list of transporters. However, you can follow these steps to remove transporter names that have not been used even once.
Step 1. Go to Transactions menu then click on GST Misc. Utilities and select Input Transporter's GSTIN/ID.
Step 2. Then Click on Load Transportes button to load all the transporter name.
Step 3. Then press F4 to get the drop down list of transporter name and select the transporter name which you want to delete.
Step 4. Then press F8 button to delete then unused transporter name and click on save button to save the changes.
Now it will not appear again in transport window.
How does the system determine the MRP of an item with multiple rates in BUSY?
To set up pricing and MRP for items in BUSY, you need to follow these steps:
Step 1: Go to the item master and select the item for which you want to set the pricing and MRP.
Step 2: In the item master, enter the sale price, purchase price, and MRP for the item.
Step 3: Make sure that the pricing mode is set to Picked from item master for the item.
Step 4: If you want to treat MRP as the sale price, enable the option Treat MRP as sale price in the pricing mode settings.
Step 5: Save the changes and exit the item master.
Step 6: Now, when you enter a sales transaction for the item, the sale price and MRP will be automatically picked from the item master.
What is the process to add image in purchase vouchers?
To add image in purchase vouchers, you need to follow these steps:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select features and options and click on inventory tab.
Step 3: Tick on the option maintain image or notes with masters or vouchers then a window will appear in that tick on maintain image with inventory vouchers and save.
Step 4: Go back to configuration menu then click on voucher series configuration.
Step 5: Select purchase then choose the voucher series and click on voucher configuration.
Step 6: On right side specify the voucher image folder in that the images are kept then save.
Step 7: In folder the image file name should be same as the voucher number then image will appear automatically in voucher.
How do I resolve an error for incorrect GST number of a party?
To modify party master details like the GST number in BUSY software, you can follow these steps:
1. After backup open the BUSY software and go to the Masters menu.
2. Select "Party Master" from the options.
3. Search for the party whose details you want to modify using the search bar or by scrolling through the list.
4. Once you find the party, double-click on it to open the party master details.
5. In the party master details, you can modify the GST number by editing the respective field.
6. After making the necessary changes, click on the Save button to save the modified details.
Please note that you need appropriate access rights to modify party master details in BUSY software.
