Frequently Asked
Questions

Q: I made changes in the item master but the bills still show old data, what should I do?

If you made some changes in item master but in old bills its not updated in that scenario you can follow below steps: Step 1: Resave those vouchers Step 2: If multiple vouchers are there kindly take a backup of your current data then go to the house keeping tab then click on regenerate dual vouchers option then run it

Q: How do I check the entries made on a particular date to identify any problems?

You can check the entries made on a particular date by using audit trail feature, their you can see creation date of entries to see report kindly follow the step Step1: Go to display Step2: Select the check list. Step3: Click on audit trail view the report using the short date range, this can help you identify any problems.

Q: How does BUSY handle special cases like imports, exports, SEZ transactions etc for GST?

BUSY handles special cases like imports, exports, and SEZ transactions for GST by providing specific features and options for these transactions. Users can select the appropriate transaction type and enter the necessary details to generate the required GST invoices and reports. Additionally, BUSY also provides tools for reconciling bank statements, importing and exporting data, and generating financial statements.

Q: What do I do if the software shortcuts are not working for me?

If shortcuts are not working then please follow the given steps Step 1: Make sure all the key of your keboard are working. Step 2: If keyboard is ok then make sure you are pressing right key. Step 3: If still not working then go to display menu then look for option create shortcut at the bottom of the dropdown list.

Q: Why does entering correct GST number still give invalid entry error in BUSY?

If you have entered correct gstin in party master still showing inavlid,try to check blank space in it or any junk charcter and also make sure if any digit or alphabet is missing or not and then enter manually gstin in party master and then validate.In case its status is inactive,suspended or cancelled instaed of invalid,then contact gst portal

Q: Where can i specify the GST portal username in BUSY accounting software?

If you want to specify the GST portal username in BUSY accounting software please follow these steps: Step 1: Go to administration menu then click on configuration submenu Step 2: Select the features and options tab Step 3: Then click on GST/VAT and then you can specify the GST portal username Step 4: Then click on save button to save the changes

Q: Is it possible to configure the user dashboard in the BUSY?

Yes, it is possible to configure the user dashboard in the BUSY. To configure user dashboard in BUSY, follow these steps: Step 1: Go to Administration tab and click on Configuration option. Step 2: Select User Dash Board Configuration tab. Step 3: Choose user name and enable options as required. Step 4: Now, go to Display tab and click on my Dashboard report.

Q: What is the difference between partial and full freeze in BUSY?

In BUSY, data freezing can be done either for full data or partial data. By full freezing of data we mean that no modification can be made in any of the masters/vouchers entered before the freezing date. By partial freezing we mean that no modification can be made in those masters/vouchers for which the data has been freezed.

Q: Is it possible to block an item in BUSY?

Yes, you can block item master in BUSY by follow these steps: Step1: Take the latest backup of your data. Step 2: Go to administration section then click on utilities Step 3: Click on block account/item then select item in master type, Sepcify item master, Set y to block master. Step 4: Next, select voucher type for blocking then click on save.

Q: How do i create unit named box in BUSY?

If you want to create unit named box in BUSY please follow these steps: Step 1: Go to administration menu Step 2: Then click on masters Step 3: Then click on unit button Step 4: Then click on add button Step 5: Then specify the unit name as box and and then specify the UQC code as same as name of unit

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I made changes in the item master but the bills still show old data, what should I do?

If you made some changes in item master but in old bills its not updated in that scenario you can follow below steps:
Step 1: Resave those vouchers
Step 2: If multiple vouchers are there kindly take a backup of your current data then go to the house keeping tab then click on regenerate dual vouchers option then run it

How do I check the entries made on a particular date to identify any problems?

You can check the entries made on a particular date by using audit trail feature, their you can see creation date of entries to see report kindly follow the step 
Step1: Go to display 
Step2: Select the check list.
Step3: Click on audit trail view the report using the short date range, this can help you identify any problems.

How does BUSY handle special cases like imports, exports, SEZ transactions etc for GST?

BUSY handles special cases like imports, exports, and SEZ transactions for GST by providing specific features and options for these transactions. Users can select the appropriate transaction type and enter the necessary details to generate the required GST invoices and reports. Additionally, BUSY also provides tools for reconciling bank statements, importing and exporting data, and generating financial statements.

What do I do if the software shortcuts are not working for me?

If shortcuts are not working then please follow the given steps
Step 1: Make sure all the key of your keboard are working.
Step 2: If keyboard is ok then make sure you are pressing right
 key.
Step 3: If still not working then go to display menu then look for
 option create shortcut at the bottom of the dropdown list.

Why does entering correct GST number still give invalid entry error in BUSY?

If you have entered correct gstin in party master still showing inavlid,try to check
blank space in it or any junk charcter and also make sure if any digit or alphabet is missing or not and then enter manually gstin in party master and then validate.In case its status is inactive,suspended or cancelled instaed of invalid,then contact gst portal

Where can i specify the GST portal username in BUSY accounting software?

If you want to specify the GST portal username in BUSY accounting software please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Select the features and options tab
Step 3: Then click on GST/VAT and then you can specify the GST portal username
Step 4: Then click on save button to save the changes

Is it possible to configure the user dashboard in the BUSY?

Yes, it is possible to configure the user dashboard in the BUSY.
To configure user dashboard in BUSY, follow these steps:
Step 1: Go to Administration tab and click on Configuration option.
Step 2: Select User Dash Board Configuration tab.
Step 3: Choose user name and enable options as required.
Step 4: Now, go to Display tab and click on my Dashboard report.

What is the difference between partial and full freeze in BUSY?

In BUSY, data freezing can be done either for full data or partial data. By full freezing of data we mean that no modification can be made in any of the masters/vouchers entered before the freezing date. By partial freezing we mean that no modification can be made in those masters/vouchers for which the data has been freezed.

Is it possible to block an item in BUSY?

Yes, you can block item master in BUSY by follow these steps:
Step1: Take the latest backup of your data.
Step 2: Go to administration section then click on utilities
Step 3: Click on block account/item then select item in master type, Sepcify item master, Set y to block master.
Step 4: Next, select voucher type for blocking then click on save.

How do i create unit named box in BUSY?

If you want to create unit named box in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters 
Step 3: Then click on unit button
Step 4: Then click on add button
Step 5: Then specify the unit name as box and and then specify the UQC code as same as name of unit

Frequently AskedQuestions