Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
Connect GST and VAT accounts in BUSY. Process to link accounts?
If you want to connect GST and VAT then please follow the given steps
Step 1: Go to administration menu then configuration.
Step 2: Then features option then GST VAT.
Step 3: Then add your VAT or GST account in the GST field so that it can link.
How do I disable multi-godown/warehouses and only use one main warehouse?
If you want to disable multi godown warehouses and only use one
main warehouse then please follow the given steps
Step 1: Go to administration menu then configuration then feature
option.
Step 2: Then inventory then look for option enable multigodown
inventory then you need to untick it to disable multigodwon.
How can i add logo and backgroud image in my company
To apply logo or background image in BUSY, please follow below steps:
Step 1: Go to the Administartion menu
Step 2: Click on the configuration option
Step 3: Click feature/Option, select Display tab
Step 4: Provide path for logo and background image
Step 5: Click Ok to save configuration
Image should be in JPEG format
Unable to add invoice to the show list in BUSY.
If you are unable to add invoice, then check the all details about the information :
1: Ensure that the open BUSY with that user who have rights to add the voucher in BUSY.
2: If you have enabled any feature which is required while generating invoice.
How can I set the unit in master?
If you want to set the unit of master please follow these steps:
Step 1: Go to administration menu then click on masters sub menu
Step 2: Now open the item master from modify or list
Step 3: Click on unit field and set the field and after that save the master
I want the batch number and technical name to be included in the product line item on the invoice. How can I do this configuration in BUSY?
To add batch number and technical name in voucher follow the below given steps:
Step 1: Go to Administration
Step 2: Configuration
Step 3: Voucher series configuration
Step 4: sales, Main
Step 5: Voucher configuration
Step 6: Add optional field 2 for Batch number and Technical Name.
Then check
Where do I add the alias name in the item master? Should it be before or after the item particulars?
If you want to add the Item alias, follow these steps:
Step 1: Go to the administration, then click on Masters, and then click on Item.
Step 2: Click on Add/Modify, then write the name of the item, and write the Item alias. You can add an alias after the name.
I want the invoice date and e-invoicing date to match when generating invoices in BUSY. How can I ensure this?
To ensure that the invoice date and e-invoicing date match when generating invoices in BUSY, you can set the system date and time of your computer to the desired invoice date before generating the invoice. This will ensure that both dates align when the invoice is generated in BUSY.
Why can't I see my company logo in the BUSY software on my laptop when it shows on my desktop?
If your company logo isn't showing on the laptop, follow these steps:
1.Go to Administration.
2.Select Configuration.
3.Under Features and Options, find Display Settings.
4.Check if Maintain Company Logo Name is set to Y.
5.Verify the correct image path. If incorrect, set the right image path.
6.Save the information by clicking on the OK button.
When I enter a credit limit for a party, why does it seem like it is deducting the bill of a large amount without giving an error message or payment message?
If after specify the credit Limit you are not getting alert or message regarding payment then you can follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click Warning Alarm option and tick warning or do not allow for the Due days option.