Frequently Asked
Questions

Q: How do I create inventory items and set rates in BUSY?

Please follow below mention steps for creation of accounts:- Click On Step 1:- Administration Tab, Step 2:- Masters, Step 3:- Items, Step 4:- Add, mention the details as required such as item name , unit, tax category, HSN/SAC code for GST, sale price,etc

Q: How do I upload the company logo in the BUSY?

To upload your company logo in the BUSY, you need to go to the display settings. From there, you can specify the path of the logo image file and upload it. Make sure the logo image is in JPEG format.

Q: Is there an option to customize voucher templates?

Follow Below Steps for Template Tagging in BUSY. Click On Step 1: Administration Step 2: Bulk Updation Step 3: Set Voucher as Template Step 4: Select Voucher Type & Create Template Step 5: Voucher Template Tagging Step 6: Select Master & Voucher Type then Tag it Template

Q: Can I get a warning for negative stock during voucher entry in BUSY?

Yes, you can get negative stock warning during voucher entry by follow these steps: Step 1: Go to administration section then click on configuration. Step 2: Choose warning alarm then select do not allow for negative stock and save the configuration.

Q: How can i disable Negative stock error while generating sales invoice?

To disable Negative stock warning at sales invoice follow these steps: Step 1: Go to administration and then click on configuration tab Step 2: Select warning option and configure for No Actions for Negative stock and save the configurations.

Q: How do I disable warning for negative cash balance in BUSY?

To disable warning for negative cash balance in BUSY, follow these steps: Step 1: Go to administration section then click on configuration Step 2: Select warning alarm then configure for no action in negative cash field. Step 3: Now, save the configuration.

Q: How can i increase the maximum item entries in BUSY?

To increase the maximum item entries in BUSY, follow these steps: Step 1: Go to administration section then click on configuration Step 2: Click on maximum entries in voucher then increase the maximun entry for item entries then save the configuration.

Q: Is BUSY training available on new features in updates?

Yes, BUSY training is available for new features in updatesTo contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 /7 .

Q: I am unable to see the state code option in the software. Where can I find this option to update or change it?

to View State Code See the Flowing Step Step:1 Login The Company Step:2 Go to Administration Masters Account Modify Select any Account Step:3 In State POS option select any State and Press Alt+M in State Code flled see the state code

Q: Why can't I access certain features when I am out of state? Is there any way to enable full access?

Please tell us which feature you are trying to access and what error message you are getting. Being out of state should not affect your access, as long as you have the proper rights and permissions for that feature.

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I create inventory items and set rates in BUSY?

Please follow below mention steps for creation of accounts:- Click On
Step 1:- Administration Tab, 
Step 2:- Masters,
Step 3:- Items,
Step 4:- Add, mention the details as required such as item name , unit, tax category, HSN/SAC code for GST, sale price,etc

How do I upload the company logo in the BUSY?

To upload your company logo in the BUSY, you need to go to the display settings. From there, you can specify the path of the logo image file and upload it. Make sure the logo image is in JPEG format.

Is there an option to customize voucher templates?

Follow Below Steps for Template Tagging in BUSY.
Click On
Step 1: Administration
Step 2: Bulk Updation
Step 3: Set Voucher as Template
Step 4: Select Voucher Type & Create Template
Step 5: Voucher Template Tagging
Step 6: Select Master & Voucher Type then Tag it Template

Can I get a warning for negative stock during voucher entry in BUSY?

Yes, you can get negative stock warning during voucher entry by follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose warning alarm then select do not allow for negative stock and save the configuration.

How can i disable Negative stock error while generating sales invoice?

To disable Negative stock warning at sales invoice follow these steps:
 Step 1: Go to administration and then click on configuration tab
 Step 2: Select warning option and configure for No Actions for Negative stock and save the configurations.

How do I disable warning for negative cash balance in BUSY?

To disable warning for negative cash balance in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Select warning alarm then configure for no action in negative cash field.
Step 3: Now, save the configuration.

How can i increase the maximum item entries in BUSY?

To increase the maximum item entries in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Click on maximum entries in voucher then increase the maximun entry for item entries then save the configuration.

Is BUSY training available on new features in updates?

Yes, BUSY training is available for new features in updatesTo contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 /7 .

I am unable to see the state code option in the software. Where can I find this option to update or change it?

to View State Code See the Flowing Step
Step:1 Login The Company
Step:2 Go to Administration Masters Account Modify Select any Account 
Step:3 In State POS option select any State and Press Alt+M in State Code flled see the state code

Why can't I access certain features when I am out of state? Is there any way to enable full access?

Please tell us which feature you are trying to access and what error message you are getting. Being out of state should not affect your access, as long as you have the proper rights and permissions for that feature.

Frequently AskedQuestions