Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - other configurations

FAQs

What is the difference between deactivating and blocking master in BUSY?

In BUSY, Deactivating a master will make master invisible during voucher entry, while blocking master will make master visible but unable to be entered. 

The unit of measurement is not updating when I create a new item in BUSY. What do I need to do to specify units for my inventory items?

When creating a new item in BUSY, you have the option to define the unit for that item at the same time of creation.

When I try to create a bill in BUSY, it says "Transporter ID should be characters." What should I enter for the Transporter ID?

The transpoter ID will be the transporter's GSTIN number. In the case of an unregistered transporter, it is mandatory to specify the vehicle number.

The data in my current companies is incorrect. Can I create new companies and transfer the data to fix it?

Transferring incorrect data to new companies will not fix the issue. The incorrect data needs to be corrected before transferring it to new companies.

When creating a party master and selling to them, what is a sundry creditor and why do I need it?

sundry creditors is a accounting group that include suppliers or vendors to whom a company owes money for goods or services received on credit

I pressed F and now I can't see a bill/transaction. What should I do to get it back?

If you have hide the transactions by using the shortcut key F9 and to unhide it you need to pess escape button on keyboard.

Where can I add station and pincode details for parties in BUSY?

To Add Station and Pincode details you need to open party master in modify mode. 
Mention station and pincode then save master.

While enter voucher for invalid tax rate warning not showing.

If in BUSY for invalid tax rate warning not showing while voucher entry, so you can enable warning only option from warning alarm.

Locate GST and VAT configuration options in BUSY Administration.

To locate the GST and VAT configuration options in BUSY administration menu you have to click on feature options then click GST VAT

Can I mention negative values in the software?

Yes you can mention the negative values in the software such as opening stock of an item can be specified in negative value.