Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
Why am I unable to add or edit invoices in BUSY? It says I don't have permission.
If you encounter difficulty adding or editing invoices in BUSY with a notification indicating insufficient permissions, it implies that your user account lacks the necessary access rights for such actions. To address this issue, kindly reach out to the administrator and request the appropriate permissions to enable the addition and modification of invoices on your account.
When creating a sale voucher with restricted rights, why am I unable to modify prices accordingly?
If you unable to modify the price in sales voucher, in that case for that in sub user account under user controls Allow price change in voucher option is disable but in menu rights modification of sale voucher is ticked. That is why user can modify sale voucher but cannot change sale price of item.
Is there any option to restrict sub user for modification of voucher in BUSY?
Yes, you can restrict sub user for modification of voucher in BUSY by follow these steps:
Step 1: Go to administration section then click on user tab.
Step 2: Select modify tab then select required user.
Step 3: Now, expand transaction in menu rights then expand required voucher type.
Step 4: Next, untick on modify option and save the user.
How can I resolve the issue of prices not showing in the report?
To resolve the problem of prices not appearing in the report for a specific user, follow these steps:
1.Log in as Administrator or Superuser.
2.Go to Administration.
3.Select Users, then choose BUSY Users.
4.Click on ModiFinancial Year and select the user's name.
5.Look for Hide Value of Items in Reports.
6.Set the option to No.
7.Save the changes in the user's master settings.
How can I restrict to add entries for a specific user in BUSY?
To restrict specific user to add enteries, you need to follow these steps :
Step 1 : Go to administration then users
Step 2 : Click on modify mode and open specific user go to menu rights
Step 3 : Then transactions select voucher type and untick on add option for all voucher type and click on save button.
What should I do if someone else accesses my data in BUSY without my permission?
If some access your data without your permission then you can set password for your company and you need to follow
some steps:
Step 1: Go to the administration and then click on User option.
Step 2: Now click on Modify option and enable User Authentication required.
Step 3: Now enter user name and password and save it.
How do I stop the notification of pending message and email in BUSY?
To stop the notification of pending message and email in BUSY follow below steps:
Step1: Login the company with super user credential and go to Administration menu
Step2: Now click on users submenu and then select modify and open the particular user
Step3: Then disable always send email, sms, notification in offline mode option and save the option
How can I provide the necessary rights to access the purchase order option?
To provide necessary rights to access the purchase order option in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Users and select the user for whom you want to provide access.
Step 2 : In the user configuration, assign the necessary rights and permissions for the purchase order option.
How do I manage user accounts and access in the accounting system?
If you want to manage your users and their permissions in BUSY, you can follow these steps:
Step 1: Open your company with Super / Admin User.
Step 2: Go to Administration tab and click on Users.
Step 3: Here, you can Add new users or Modify the existing users and set their rights as per the requirements.
How do I manage user accounts and permissions in BUSY?
If you want to manage your users and their permissions in BUSY, you can follow these steps:
Step 1: Open your company with Super / Admin User.
Step 2: Go to Administration tab and click on Users.
Step 3: Here, you can Add new users or Modify the existing users and set their rights as per the requirements.