Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How do I manage user accounts and permissions?
If you want to manage your users and their permissions in BUSY, you can follow these steps:
Step 1: Open your company with Super / Admin User.
Step 2: Go to Administration tab and click on Users.
Step 3: Here, you can Add new users or Modify the existing users and set their rights as per the requirements.
Set up multiple users with permissions in BUSY.
To set up multiple users with permissions in BUSY,
Step 1 : You can create sub-users and assign them specific roles and access levels.
Step 2 : This allows you to control what features and data each user can access and modify. You can also customize permissions for each user based on your requirements.
Can the modify option be turned off to prevent inventory damage?
Yes you can restrict users from modify voucher , to restrict user follow the steps below:
Step 1: Login company with main user
Step 2: Go to admiistration then user
Step 3: Now click on modify and mention user name
Step 4: Go to menu rights option and untick modify option from every voucher and save
Is there an option to add multiple users/logins in BUSY?
Yes, there is an option to add multiple users/logins in BUSY.
Please follow the below steps to create multiple users in BUSY:
Step 1: Go to Administration menu
Step 2: Click on user option
Step 3: Click on add option
Step 4: Then you can user name and password and accordingly rights of the user
add and save it
Why is the administration option not opening in my system?
If administration not opening in your system , because your user do not have rights. To give rights follow the steps below:
Step 1: Login company with main user
Step 2: Go to admiistration then user
Step 3: Now click on modify and mention user name
Step 4: In menu rights section tick on administration and save
I need to enable add receipt for sub users
To need to enable receipt voucher for sub user to able to add it, you need to follow these steps :
Step 1 : Go to administration then users and click on modify mode.
Step 2 : Go to menu rights then transactions tick on receipt and tick on add option then click on save button.
The registration number I entered while creating my company profile seems incorrect. How can I rectify it?
To rectify the incorrect Login ID or registration number eneterd while creating company
profile you can follow the step
Step1 open company and Go to the administration menu
Step2 Click on User and click to modify
Step3 then edit the Login ID or registration number and set password and save
How can I remove the user dashboard option that keeps popping up whenever I open BUSY?
If you want to remove user dash board at the when you open BUSY, you need to follow these steps :
Step 1 : Go to administration then users
Step 2 : Click on modify mode and select user
Step 3 : Now disable option show user dash board at start up and click on save button.
I want to restrict access to certain reports like salary slips. How can I do this?
If you want to restrict access of payroll reports in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Users.
Step 2: Click on Modify and select the user for which you want to set restriction.
Step 3: On the menu rights tab untick the payroll reports option and save changes.
I'm having trouble logging in with my main user ID in BUSY, what should I do?
If you are having trouble logging in with your main user ID in BUSY, you should try logging in again from the main user account login id. Make sure you are using the correct username and password for the main user. If the issue persists, you may need to contact support for further assistance.