Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How can I log in with the admin user to create a username and password for a company
To create username and password for a company, you need to follow these steps :
Step 1 : Open BUSY company with super user or admin user.
Step 2 : Click on administration then users
Step 3 : Click on add user and create username and password for a company
Why am I not able to see certain menu options or features in my version of BUSY?
The menu options or features may not be visible in your BUSY due
to the following reasons
1 the BUSY model and version you are using is not have the features
2 from which login user you are using BUSY it dont have the rights to
show
Why is the cell disabled in my current login and how can I make it visible?
To enable option in sub user in BUSY, follow these steps:
Step 1: Login the company with super user login credentials.
Step 2: Go to administration section then click on user tab.
Step 3: Select modify tab then select required user.
Step 4: Now, enable options required in user then save
Can I change my username of the company in the software, and if so, how?
Yes, you can change your username of the company in BUSY Accounting software.
Step 1: Login the company with super username and password.
Step 2: Go to administration section then click on user.
Step 3: Click on modify and select the user.
Step 4: Edit user name then save the changes.
How do I give the view-only access permission to my accountant? How to configure this?
To provide view-only permission to your accountant in BUSY, follow these steps:
1. Go to Administration and create a User Account.
2. Navigate to the Users menu and then BUSY Users.
3. Add a new user and enable only the view permission for that account.
4. Save the configuration and check.
Why am I unable to add or update vendor or customer information in BUSY?
If you are not able to add or update vendor or customer information in BUSY, then might be you have logged in your company from a sub user who doesn't have to do the same. To fix this login your company from the admin or super user.
What is the process for logging into the BUSY portal and validating my credentials?
To log into the BUSY portal and validate your credentials, you need to enter your username and password on the login page. Once you have entered the correct credentials, click on the "Login" button. If your credentials are valid, you will be successfully logged into the BUSY.
Q: How can I assign a voucher series to a specific user?
To assign a voucher series to a specific user in BUSY Accounting software, follow these steps:
Step 1: Go to Administration
Step 2: Click on Users
Step 3: Add a new user and specify their username and password
Step 4: Assign the voucher series group and save
Is there a way to generate a report showing pending sales orders?
Yes, there is a way to generate a report showing pending sales orders in BUSY for that, you need to follow these steps :
Step 1 : Go to display then order processing.
Step 2 : Pending orders and check sales order - item wise or party wise report.
How do I update my username and other user details?
To update your username and other user details in BUSY, you need to follow these steps :
Step 1 : Go to the Administration and select Users.
Step 2 : Click on Modify and enter your username. From there, you can update your username and other user details.