Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - user rights

FAQs

I'm having trouble accessing certain features in BUSY. What permissions do I need?

To access certain features in BUSY, you need to log in using the Admin user 
credentials. Once you have logged in with the Admin user account, you will be able to
access those features.

Why am I unable to add custom column in any reports it is showing error that you do not have rights?

If you are not able to add custom column in report then make sure that you have logged in with super user after that  you can add custom column in report.

How do I change the default Super User in BUSY to a different user I created?

you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in .

Why am I seeing "access denied" when trying to add new customers or vendors in BUSY?

If you are gettings acess denied when trying to add new customer it indicates that your 
 data has some issue. So, share your backup or data to our support at support@busy.in

How do I delete the password for an sub user account?

You cannot delete only password for sub user, you can change the password of sub user and can delete the sub user using default shortcut key F8 by modify that sub user.

How to allow to check commission calculation report to other user

Please follow the below steps:
Step 1: Go to administration menu
Step 2: Users 
Step 3; Click on modify option
Step 4: Click on display from menu rights and tick commission calculation report & save

How do I add or remove users for my BUSY account

To Configure User rights, Follow the below Steps:
Step 1: Administration
Step 2: Users
Step 3: BUSY Users
Step 4: Add user name and password
Step 5: Allow rights that you want to give give to Users

How do I setup user roles and permissions in BUSY?

To Configure User rights, Follow the below Steps:
Step 1: Administration
Step 2: Users
Step 3: BUSY Users
Step 4: Add user name and password
Step 5: Allow rights that you want to give give to Users

How do I manage users and access control in BUSY

To Configure User rights, Follow the below Steps:
Step 1: Administration
Step 2: Users
Step 3: BUSY Users
Step 4: Add user name and password
Step 5: Allow rights that you want to give give to Users

Who has access to view bank accounts in BUSY

In the BUSY software, individuals with access rights to view bank accounts typically include account holders, authorized signatories, and those who have been granted authorization in BUSY Software to view these accounts