Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
Why is the GST not getting applied on the insurance expense voucher that I entered? How can I resolve this issue?
GST is not applied because while creating voucher you have not selected GST Nature as B2B. To apply GST in Insurance expense voucher kindly follow below steps:
Step 1: Click on Transaction Menu and then select Journal Menu
Step 2: Click on Add and Select the Voucher Series, Date
Step 3: In GST Nature Field select register expense B2B from dropdown
Step 4: Debit the Insurance Charge with Taxable Amount
Step 5: Debit the Tax Amount input tax as applicable
Step 6: Credit the Insurance Service Provider
Step 7: Click on Save or Press F2
Step 8: While saving we will get option to update GST details, HSN No, Party Details
How do I record a payment from a customer in BUSY that is different than the original invoiced amount?
To record a payment from a customer in BUSY that is different than the original invoiced amount, you can follow these steps:
1. Open the customer's invoice in BUSY.
2. Edit the invoice and update the payment amount to the actual amount received.
3. Save the changes to the invoice.
4. Go to the "Receipt Vouchers" section in BUSY.
5. Create a new receipt voucher for the customer's payment.
6. Enter the payment details, including the payment amount and the customer's information.
7. Save the receipt voucher.
By following these steps, you can record a payment from a customer in BUSY that is different than the original invoiced amount.
How to create a credit note in BUSY for an additional discount given after a sale?
To create a credit note in BUSY for an additional discount given after sale you need to
follow the steps
Step1 go to transaction menu and click on Cr Note WO item and click to add
Step2 fill voucher series date and number and select GST nature as Credit note issued
against sale
Step3 Credit the party account and debit the discount then adjust the voucehr with bill reference and save
Step4 after saving a Debit note or credit note adjustment box will open
Step5 select as per party master on gst report basis option and fill original invoice number date
and save
I want to create custom duty expenses in BUSY but Im not sure how Can you help
To record the custom duty expense entry in BUSY, you need to create a custom duty master and a payment or journal voucher. Follow these steps to create the entry:
Step 1: First, go to the Administration menu and click on Masters.
Step 2: Next, select Account click on the Add. This will open the Add Account Master screen.
Step 3: Then, enter the name of the custom duty master and select Expense as the group.
Step 4: After that, go to the Transactions menu and select Payment or Journal and click Add. This will open the Payment or Journal Voucher Entry screen, enter the all necessary details and save the transaction.
How can I correct transactions where GST has been incorrectly exempted or set to %?
To correct the transaction where GST has been incorrectly exempted or set to zero percent
you can follow the steps
Step1 go to transaction menu and click on sales and click on modify then search the voucher
where gst rate entered wrongly
Step2 open the voucher and select the item master and press alter M and modify the tax rate
of item if provided wrong and save then reenter item apply tax and save voucher
Step3 Open the voucher and modify sale type is their is any discripency between item tax rate
mentioned in item master and in voucher are different then save
How do I correct an invoice that has already been sent out to Customers?
To correct an invoice that has already been sent out in BUSY, you can follow these steps:
1. Open the invoice in BUSY.
2. Make the necessary changes to correct the invoice details, such as party name, billing address, or item details.
3. Save the changes.
4. If the invoice has already been printed or emailed, you can reprint or resend the corrected invoice to the customer.
5. It is important to communicate with the customer about the correction and provide them with the updated invoice.
Note: It is recommended to keep a record of the original invoice and any changes made for future reference and audit purposes.
What is the process for correcting a bill that has incorrect taxable amounts?
To correct a bill with incorrect taxable amounts in BUSY, either you can modify that voucher and correct the taxable value or pass debit or credit note voucher. To know how to create them follow the below steps:
Step 1: Go to transactions menu then select debit note or credit note (w/o items) and click on add.
Step 2: After that enter the required details such as date, voucher number, GST nature as against sale or purchase, debit and credit account with amount then save.
Step 3: At the time of saving a window will appear in that you have to mention the original invoice number and other details then save.
How do I handle reversing a payment that posted incorrectly in BUSY?
If you need to modify a voucher, you can follow these simple steps:
Step 1: Go to the Transaction Menu.
Step 2: Click on the payment voucher.
Step 3: Click on the "Modify" option.
If you don't want to modify the same voucher for any reason, you can enter a journal voucher instead. To do this, follow these steps:
Step 1: Go to the Transaction Menu.
Step 2: Click on the journal voucher.
Step 3: Click on the "Add" option.
This will allow you to do a reverse entry of the actual entry.
How do I record payments from customers in BUSY
To record payments from customers in BUSY, follow these steps:
Step 1: Open BUSY.
Step 2: Go to the "Transactionsection & select 'Receipt' vch. & Select 'Add'option.
Step 3: Enter the Receipt details, such as Date, Receipt mode (Cash/Bank), Narration etc.
Step 4: Select the customer for whom you want to record the receipt.
Step 5: Enter appropriate amount received from customer.
Step 6: Choose the appropriate invoice(s) against which the payment is being made by customer.
Step 7: Then Enter further details such as instrument details, short narration & long narration if available etc.
Step 6: Press 'Save' button to Save this voucher.
By following these steps, you will be able to record receipt entry in BUSY.
How can I record non-invoice export transactions like receipt of advance payment in GSTR- through journal vouchers?
To record non-invoice export transactions, like receiving advance payments, in your GSTR-1 report using journal vouchers, follow these steps:
Step 1: Not Possible with Journal Voucher: In BUSY, you can't use a journal voucher to record an advance payment entry and have it automatically show up in your GSTR-1 report.
Step 2: Use Receipt Voucher: Instead, you can enter these details through a receipt voucher. This option allows you to include the information in your GSTR-1 report.
If you have any suggestions or feedback about this, you can reach out by sending an email to support@busy.in. They may be able to provide more information or address your concerns.
