Frequently Asked
Questions

Q: Can I add an ad or make changes to the purchases Ive entered?

To make a changes in the added purchase voucher , plese follow below steps : Step 1: Click onTransaction Step 2: Purchase Step 3: Modify Step 4: Add complete voucher entry and save the voucher.

Q: How to record fixed asset donations or transfers in BUSY

For transfer of fixed asset or transafer do entry through Journal Voucher. Please follow below mention step for transafer entry of fixed asset :- Step 1:- Transaction Tab Step 2:- Journal Voucher Step 3:- Add

Q: How can I add overhead costs to production voucher?

For add overhead cost to production voucher enter a separate accounting voucher such as Journal or payment voucher. Production voucher only track inventory generated and consumed track not have any accounting impact

Q: How do I adjust old payments in BUSY

Pls Follow the Below Steps : Step 1: Transactions Step 2: Payment Step 3: Add Enter the Party Name then Bill by Bill window will get open popup , Select the Reference and adjust it.

Q: I tried to make a payment but received an error message. What went wrong and how can I complete the payment?

If you enter a payment voucher in BUSY and it is showing error while saving make sure that your debit and credit amount should be equal in case of double entry system.

Q: I entered a cheque in PDC and it bounced. How do I reverse or delete this entry?

If you entered a cheque but it bounced then you need to pass journal voucher to reverse that entry. Further, you can delete that entry by press F8 after opening that voucher.

Q: How can I get payments made directly to my bank account instead of receiving cash payments?

To receive payment directly into your bank account, you can create an accounting entry and select the bank account instead of cash. This selection will be promptly reflected in your bank ledger.

Q: Can the software be customized to add a particular feature that I require for my business?

Yes, BUSY Accounting software can be customized to add a particular feature that you require for your business. You can contact your authorized channel partner and will be done on chargeable basis.

Q: When I try to adjust a receipt, the software applies it to the wrong reference. What am I doing wrong?

It is possible that the wrong reference number is being entered or selected when adjusting the receipt. Double-check the reference number and make sure it matches the correct bill or invoice.

Q: How do I ensure that my loan account shows up under the correct account group in the balancesheet?

To ensure that your loan account shows up under the correct account name in BUSY Accounting software, you need to select the correct account group name while creating the loan account.

Find Solutions to Common Issues Related to configurations - voucher entry accounting

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can I add an ad or make changes to the purchases Ive entered?

To make a changes in the added purchase voucher , plese follow below steps : 
Step 1: Click onTransaction
Step 2: Purchase
Step 3: Modify
Step 4: Add complete voucher entry and save the voucher.

How to record fixed asset donations or transfers in BUSY

For transfer of fixed asset or transafer do entry through Journal Voucher. Please follow below mention step for transafer entry of fixed asset :-
Step 1:- Transaction Tab
Step 2:- Journal Voucher
Step 3:- Add

How can I add overhead costs to production voucher?

For add overhead cost to production voucher enter a separate accounting voucher such as Journal or payment voucher. Production voucher only track inventory generated and consumed track not have any accounting impact

How do I adjust old payments in BUSY

Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Payment
Step 3: Add 
Enter the Party Name then Bill by Bill window will get open popup , Select the Reference and adjust it.

I tried to make a payment but received an error message. What went wrong and how can I complete the payment?

If you enter a payment voucher in BUSY and it is showing error while saving make sure that your debit and credit amount should be equal in case of double entry system.

I entered a cheque in PDC and it bounced. How do I reverse or delete this entry?

If you entered a cheque but it bounced then you need to pass journal voucher to reverse that entry. Further, you can delete that entry by press F8 after opening that voucher.

How can I get payments made directly to my bank account instead of receiving cash payments?

To receive payment directly into your bank account, you can create an accounting entry and select the bank account instead of cash. This selection will be promptly reflected in your bank ledger.

Can the software be customized to add a particular feature that I require for my business?

Yes, BUSY Accounting software can be customized to add a particular feature that you require for your business. You can contact your authorized channel partner and will be done on chargeable basis.

When I try to adjust a receipt, the software applies it to the wrong reference. What am I doing wrong?

It is possible that the wrong reference number is being entered or selected when adjusting the receipt. Double-check the reference number and make sure it matches the correct bill or invoice.

How do I ensure that my loan account shows up under the correct account group in the balancesheet?

To ensure that your loan account shows up under the correct account name in BUSY Accounting software, you need to select the correct account group name while creating the loan account.

Frequently AskedQuestions