Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
Can I delete unnecessary text, such as salutations, in my bills and vouchers?
To using F9 key you delete unnecessary text, such as salutations, in my bills and vouchers in BUSY , please follow below steps:
Step 1: Go to transaction menu.
Step 2 : Select particular voucher types like sale or Purchase.
Step 3 : Click on sale/ Purchase.
Step 4: select Modify option.
Step 5 : entrer Voucher No and Date.
Step 6: select the field which you want delete or remove
Step 7: Then press F9 key abd hide the row .
Step 8: And save the changes.
What is registered expenses? How do i enter from journal voucher in BUSY?
The registered expense is an expense incurred by the company and also claim ITC for that. To enter it through journal voucher, you need to follow these steps:
Step 1: Go to transactions menu then select journal voucher and click on add.
Step 2: Enter date, voucher number and select GST nature as registered expense B2B then debit your expense account and tax account with amount.
Step 3: Credit the party's account then save and in registered expense window specify the GST rate and other details and save.
How do i transfer one ledger entries to another in BUSY?
To transfer one ledger entries to another in BUSY, you need to merge that ledgers by following these steps:
Step 1: Take the latest backup of data.
Step 2: Open your company then go to administration menu.
Step 3: Click on bulk updations then select merge masters and choose accounts.
Step 4: Select the source and target account and set Y on option available delete source account after merging data if you want to delete the source account.
Step 5: Click on ok to proceed and check after complete it.
What should I do if there is a financial year before the current one and I need to enter opening balance for a bank account?
You can enter the opening balance for a bank account in the starting financial year of the company. You have to split the financial year then follow the below steps after the data backup.
Step 1: Click on Company menu
Step 2: Then Split Financial year
Step 3: Then select the company and FY from which you want to split it
Step 4: Then mention the company admin user and password
Step 5: Untick the option after splitting delete the FY from the source company and click on split.
I need to issue a credit note with a different GST number. How can I do this in BUSY?
To issue a credit note with a different gst number you need to follow the steps
step1 Go to transaction menu and click on Sales return credit note and click add
Step2 Fill Voucher series date number sale type then select party and press
alter M on party to modify then change party GST number and save
Step3 fill other details like original voucher number date and ok
then fill item name quantity rate amount apply tax and save the voucher
Adding a raw material HSN code showing under services instead of goods in BUSY. Correcting the classification.
To adding a raw material HSN code showing under services instead of goods in
BUSY correcting the classification you need to follow the steps
Step1 Go to administration menu and click on master then click on item and click
modify option
Step2 search the raw material item name and go to tax category option and press
Alter M to modify the existing tax category
Step3 go to type option as services and save
Step4 then save the item master
The suspense account is not showing unpaid sales invoices for adjustment when I try to make a payment. Why is this happening and how can I get those invoices to show up?
The suspense account is not showing unpaid sales invoices for adjustment because
it could be possible that
1 you didnt generate reference at the time of sale voucher or you didnt enable
Bill by Bill maintain option in party master
2 It could be possible that you have mentioned wrong group in suspense account
3 For adjustment of pending sale with suspense account you should Debit the suspense
account and its group should be current assest and credit the party master or sale account
The total taxable value shown in my GST reports includes freight charges. How can I exclude freight charges from the taxable value?
To exclude freight charges from gst reports you need to follow the steps
Step1 Open the voucher in modify mode Where freight charges applied
Step2 if freight is charged as item master then open it in modify mode and make tax category
as non gst and save then reenter in voucher
Step3 if freight charges is mentioned as bill sundry and applied before tax then change it
and charge it after tax for not affecting it as taxable value
I am unable to generate or receive bills on WhatsApp. What should I do to resolve this?
There could be several reasons why you are unable to generate invoices for your clients.
Step 1 : Some possible causes could be errors in the software
Step 2 : Missing or incorrect client information,
Step 3 : Issues with the server or internet connection,
Step 4 : Bugs in the software.
Step 5 : It is recommended to check for any error messages, validate client information, ensure a stable internet connection, and contact customer support for further assistance in troubleshooting the issue.
Some salary sheet entries are showing the wrong narration. How can I fix or update the narration?
To fix or update the narration in salary sheet entries, you need to follow the below steps:
Step 1: Go to Display, then select Payroll Reports, then select Payroll Registers (Standard), then select Salary Register (Entry Level),
Step 2: then select the relevant information and press OK and F2 to open the report. After opening the report, you will find the entry-level details.
Step 3: Click on it and update your narration for salary entries.
Step 4: From there, you can edit or update the narration as needed.