I entered a payment receipt voucher for a customer, but the payment cheque bounced. Now the amount shows as outstanding for that customer. How can I remove the entry so it does not show as pending?
If the receipt voucher cheque bounced then it would not reflect the bank account
and if you enter the same entry in BUSY then it will show less amount in outstanding
so remove or delete the receipt voucher and when the customer issue you a fresh
cheque then enter it in BUSY
to remove the entry go to transaction menu and click on receipt then go to list
and from the receipt list select the receipt voucher and click on delete