Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

What is the process for recording advance payments in BUSY?I am unable to log in to the GSTR portal. What should I do?

To record a advanced payment in BUSY, you need to follow these steps:
Step 1: Open your compnay, then, go to the Transactions menu.
Step 2: Select Payment voucher and click on Add.
Step 3: Enter the required details such as date, voucher no, payment mode, amount, etc and save the transaction.
Further if you are not able to login GST portal then recheck your login credentials, if same issue then concern on GST Portal.

How do I fix the issue when the cursor stops at the material center instead of Item during voucher entry?

In the POS vocher entry to stop the cursor on item instead of material centre then have to set material centre at variable.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher Series configuration
Step 4: Then select the required voucher type and series
Step 5: Then voucher configuration
Step 6: Then click on configure advance POS tab
Step 7: Then for material centre select the field type as Semi Variable and save it.

The software is showing incorrect GST amounts on some invoices. What could be the reason for this?

The main reasons for the wrong GST amount on the invoice are: 
The tax rate for the item in the tax category is wrong.
To fix this, you need to go to the Item Master and make changes to the item.
Adjust the tax category to match the correct GST rate.
By doing this, the issue will be fixed automatically, and the GST amount on the invoice will be accurate.

Why my cursor is stop at quantity instead move to next item field in the voucher entry?

In the POS vocher entry to stop the cursor on next item instead of Quantity then have to set as semi variable.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher Series configuration
Step 4: Then select the required voucher type and series
Step 5: Then voucher configuration
Step 6: Then click on configure advance POS tab
Step 7: Then in Body configuration, select all the field type as Semi Variable and save it.

6) How can I define the amounts received in different banks for a payment voucher?

To define the amounts received in different banks for a payment voucher in BUSY and If you receive payments via cash, credit card, NEFT or UPI, you need to follow these steps :
Step 1 : Go to administration then configuration click on features and options
Step 2 : Go to accounts tab and enable bank instrument details and click on save button.
Step 3 : Now go to transactions and add payment voucher and define payment mode.

How can I make a payment with adjustment of bill by bill?

To enter payment voucher with adjustment of bill by bill, you need to follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select Payment voucher and click on Add.
Step 3: Enter all the necessary details such as Date, Vch number, Account, Amount and when you will save it a bill by bill adjustment window will appear in that you adjust your bill references.
Step 4: After adjusting the references save the voucher.

How do i pass an entry for registered expenses in BUSY?

To pass an entry for registered expenses in BUSY, follow the below steps:
Step 1: Go to transactions menu then select journal voucher and click on add.
Step 2: Enter date, voucher number and select GST nature as registered expense B2B then debit your expense account and tax account with amount.
Step 3: Credit the party's account then save and in registered expense window specify the required details such as purchase invoice number, HSN code, etc then save.

How do I zero out an item instead of deleting it?

To zero out an item instead of deleting it,please follow below steps:
Step 1: Go to the Transactions tab and click on Stock Journal as required.
Step 2: In Stock journal you need to enter your item details with Qty under Items Consumed head. This will deduct the Qty. from your inventory
Step 3: In Physical Stock voucher you need to enter the actual count of the items. This will update your inventory with the correct quantity.

I received a debit note from my supplier. How do I enter this in BUSY?

To enter a debit note from your supplier in BUSY , you need to pass a journal entry.
Step 1 : Click on transaction
Step 2 : JOunral
Step 3 : Add
Step 4 : Debit the Party Account, credit the Purchase Account, and then credit the CGST Input and SGST Input Accounts. Specify the reason for entering the debit note, mention the original invoice number, and select the nature of the transaction.

I received some advance money from the company. How do I add this in BUSY?

Follow below steps to add advance money which you have receive from the company:
Step 1: Go in administration and select masters.
Step 2: Then select account and create account master of that company.
Step 3: If already created then go in transaction section.
Step 4: Select receipt voucher and click on add new.
Step 5: Then mention series ,date and in GST nature select advance receipt.
Step 6: Then mention the entry with desired account and save the voucher.