Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Credit note entry not show in Gstr-1

If credit note entry not show in Gstr-1 check these steps:
1. Check Gst nature of entry
2. Check your Accounting entry for accounting entry you can contact to your accountant or ca
3. Check proper detail mention in Adjustment of Debit and credit note window like original invoice number,Gst amount etc.

How to enter voucher date in BUSY?.

To enter voucher date in BUSY you need to follow the steps 
1 go to transaction menu and select the voucher type
2 Open the voucher in modify modify if its already created or click on add
3 then fill the required date on Date field

I have some incentive credit notes from the supplier against my purchases. What is the correct way to account for these incentive credit notes in BUSY?

To add incentive credit note , you can follow the below steps:
Step 1: Go to transaction then select credit note without item
Step 2: Click on add then mention GST nature as dr note received against purchase
Step 3: Mention accounts and post entry

I want to transfer money from my bank account into a specific customer's account in BUSY. What is the process to do this?

Please follow the below steps to enter a payment entry in BUSY
Step 2: Go to Transaction Menu
Step 3: Click on payment voucher
Step 4: Then click on add option then you have specify all required deatils (date, voucher number etc.) and then enter the accounting entry of paymnet

I want to ensure that input GST is calculated automatically for all valid expenses. What configuration is required for this?

To ensure that input gst calculating automatically for all valid expenses you need to ensure 
that in Expense item master tax category have selected properly and in expense account
ledger Tax category also selected properly then in voucher entry Sale purchase type have
selected properly

How can I generate credit notes in BUSY, and what is the process for doing so?

To generate a credit note in BUSY, go to the voucher entry screen and select the voucher type as 'Credit Note'. Then, enter the necessary details such as the party name, amount, and reason for issuing the credit note. Once all the details are entered, save the voucher.

How do I link the credit note with the correct vendor in the accounting system?

To link a credit note with the correct vendor in the accounting system, you need to enter the vendor's details, such as their name or vendor code, while creating the credit note. This will ensure that the credit note is associated with the correct vendor in the system.

If I modify an entry, will it cause any issues in the software?

No issue will cause if you modify any entry its depend on you.If you are using the Audit trail feature and do any kind of modification then it shows in the audit trail report with the details who has done the modification and when with date and time.

How do I pass an adjusting journal entry for an old unadjusted balance?

To add Journal voucher for adjusting old balances in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transaction.
Step 2: Select Journal and click on Add.
Step 3: Enter the necessary details such as Date, Vch Number, Account, Amount, etc and save the transaction.

Can I edit the transport window details for an already issued invoice?

You can edit the transport window details in the voucher without any restriction.If the E way bill and E invoice are generated for the invoice then the details which you have changed in the transport window will not get update in e way bill and e invoice printing.
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