Frequently Asked Questions

Yes, it is possible to include the returned item in a credit note that was originally issued without an item in BUSY. The entry can be made in the debit note without item section, where the party will be debited and the sales return will be credited.

If you received old money and new money together from a party, then you can record that entry in single receipt voucher with the total amount. Further if you are maintaining bill references then you can adjust old and new bill references against them you received payment.

The software never says against whom you are making the payment. You can pass the payment voucher in BUSY.
Step 1: Click on Transaction
Step 2: Then Payment
Step 3: Then Add 
DEBIT the party master from whom you are paying the amount and CREDIT the cash or bank account.

If you cancel or delete bills in BUSY, it can affect your inventory valuation. When you do this, your stock quantity may increase, and the value of your stock (valuation) can change. This is because canceling bills impacts how your inventory is accounted for in the system

You have to pass the payment voucher in BUSY while making a payment.
Pls follow the below steps.
Step 1: Click on transactions and then payment
Step 2: Then Add , here debit the party master from whom you are paying the amount and credit the cash or bank account.

Yes I can explain the posting process. 
It involves recording the finacial day to day transaction in money terms.
Enter the debit and credit amount for each transaction in the appropriate accounts , which then affects the financial statements.
Debit and credit amount should be equal in each transaction.

In some bills not showing e-invoice number even though e invoice is generated the reasons behind this. 
 If the e invoice is generated from portal then e invoice no will not be show in voucher although you can fill the e invoice details manually in voucher.

If the serial number is not showing for the adjustment in the sales voucher then check the below steps.
Step 1: Ensure that the serial number should not has been adjusted in some other voucher. for that can check in the serial number report from the display menu.

To add cheque payment details in BUSY, follow these steps :
Step 1: Go to transactions select payment.
Step 2: Select add and enter the neccesary details such as voucher number, voucher date, account, amount and cheque number with  in short narration column and click on save button.

Yes, you can cancel the voucher anytime as per your requirement but if you have generated the e invoice or e way bill for that voucher then the voucher can cancel it but not e invoice or eway bill either from BUSY or portal after 24 hrs.