Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I find the serial number of a particular transaction?

If You can find the serial number of a particular transaction then follow the steps
Step 1: Click on Display then click on Sr. No. wise reports option
Step 2: Then click on Item Sr. No. History then define serial number and click on ok button to get the detail.

Why is the expense not showing in the cash ledger?

If the expense are not showing in the cash ledger, then might be these possible reasons:
1. May be the expense entry recorded with other than cash account like bank, etc.
2. Might be that is registered expense entry and in that case party account will credit instead of cash.

What is the accounting process for partial payment?

To record partial payments in BUSY Accounting software, please follow below steps:
Step 1: Go to the Transactions tab and click on Payment option
Step 2: Click on Add and mention the neccessary details such as date, voucher no, and adjust the bill references of invoices and save the transaction.

How to record loan payments in BUSY

To record the loan payment entry, we have to go to :
step 1 : click on transaction
step 2 : Journal
step 3 : add
step 4 : select liability loan account as debit and cash or bank as credit
step 5 : specify amount for loan payment
step 6 : save entry

Need to Post Contra Voucher in Receipt/Payment

there is no option to post contra entry in receipt/payment voucher because if you received any payment or you pay the payment to another party then you can add receipt/payment entry and for bank to cash or cash to bank transaction entries will be post through contra .

How to create NTA in BUSY?.

To create a Non taxable adjustment in BUSY you need to follow the steps 
Step1 open BUSY company and go to the transaction menu
Step2 select the journal voucher and click add
Step3 Make GST nature as not applicable and make necessary NTA entries then save

I had an incorrect sale bill in the past that caused problems in my GST reconciliation. Now similar issues are arising again. What can be done to avoid these errors?

To avoid errors in GST reconciliation due to past incorrect sale bills, it is important to regularly reconcile accounts and GST, and ensure that all transactions are accurately recorded and matched. It is also recommended to double-check all invoices and bills before submitting them to avoid errors.

What should I do if the payment shows as pending in the software, and how can I adjust the payment in the receipt?

If a payment shows as pending in BUSY, you can adjust it in the receipt by selecting the bill reference of the party against which the payment was made. Once the adjustment is made, the pending amount will be reduced and the receipt will be updated accordingly.

How can the system show the profit and loss for a particular product when it has received a credit note for financial support?

To see the profit and loss for a particular product in BUSY Accounting software, you can generate a profitability report.
Pls follow the below steps.
Step 1: Click on Display and then mis reports
Step 2: Then profitability report and Then item wise, here you can view the required report.

How do I properly record owner contributions and draws in BUSY? I want to make sure I track these transactions correctly.

If you want to properly record owner contributions and draws in BUSY software please follow given below steps:
Step 1: Go to transactions menu
Step 2: Then select a voucher such as journal
Step 3: Then you can pass the journal entry for owner contributions and draws in BUSY
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