Frequently Asked
Questions

Q: Why am I unable to view a journal entry I created? What steps should I take to troubleshoot this?

For viewing journal entry in the BUSY, please follow below mentioned steps: Step 1: Go to Transaction Menu. Step 2: Click on Journal Voucher. Step 3: Click on List Step 4:Select series and specified data range in it. Step 5:Press Ok to open report.

Q: How can I calculate the final price of an item after applying a discount in the sale voucher?

To calculate the final price of an item after applying a discount in the sale voucher in BUSY, you can enter the sale price of the item and then apply the discount in the voucher. after that software will automatically calculate the discounted price.

Q: How can I receive payment in cash for a party and ensure that the ledger is updated accordingly?

To Record receipt in BUSY follow the steps bellow: Step 1: Go to transaction Step 2: Select receipt option then click on add Step 3: Mention receipt date and voucher number Step 4: Select party account and cash account and mention correct amount then save

Q: I entered a journal entry but it is not showing up. How can I troubleshoot and resolve this?

"For viewing journal entry in the BUSY, please follow below mentioned steps: Step 1: Go to Transaction Menu. Step 2: Click on Journal Voucher. Step 3: Click on List Step 4:Select series and specified data range in it. Step 5:Press Ok to open report."

Q: I want to create a voucher only for recording payments received. How can I do this in BUSY?

If the payment has been received from the customer against sales, then we have to pass the Receipt Voucher. Pls Follow the Below Steps: Step 1: Transaction Step 2: Receipt Voucher Step 3: Add the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account.

Q: I need to do reverse accounting entry for a transaction. How can I do this in the software?

To post reverse accounting entry for any transaction, you can post journal voucher by following steps: Step 1: Go to transaction section then click on journal voucher Step 2: Choose the add option then post the accounting entry and save the invoice.

Q: What is the ideal process for recording a bill payments for purchased services in the accounting system?

If you want to do the payment entry for your purchase you need to follow these steps: Step 1: Go to transactions menu Step 2: Then select a payment voucher Step 3: Then click on add button Step 4: Afterwards do the payment entry and save the voucher

Q: I need help understanding how to make a contra entry for credit card processing fees in BUSY.

If you want to do contra entry in BUSY software please follow given below steps: Step 1: Go to transactions menu Step 2: Then click on contra voucher Step 3: Then click on add button to create contra voucher Step 4: Afterwards enter the voucher and save it

Q: I need to delete the general voucher first before deleting the salary voucher. Why is that?

You need to delete the general voucher first before deleting the salary voucher because the salary voucher is posted from the general voucher, so you have to delete the general voucher first before deleting the salary voucher because they are linked to each other.

Q: My CA has made some changes to asset classification from what I had entered last year. How do I reflect this in the software?

If you CA made changes in some of your fixed assets then you can update in BUSY by modifying the fixed assets master or pass the journal entry for adjustments. You can also tag schedule in the fixed assets master by press F6.

Find Solutions to Common Issues Related to configurations - voucher entry accounting

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why am I unable to view a journal entry I created? What steps should I take to troubleshoot this?

For viewing journal entry in the BUSY, please follow below mentioned steps:
 Step 1: Go to Transaction Menu.
 Step 2: Click on Journal Voucher.
 Step 3: Click on List
 Step 4:Select series and specified data range in it.
 Step 5:Press Ok to open report.

How can I calculate the final price of an item after applying a discount in the sale voucher?

To calculate the final price of an item after applying a discount in the sale voucher in BUSY, you can enter the sale price of the item and then apply the discount in the voucher. after that software will automatically calculate the discounted price.

How can I receive payment in cash for a party and ensure that the ledger is updated accordingly?

To Record receipt in BUSY follow the steps bellow:
Step 1: Go to transaction 
Step 2: Select receipt option then click on add 
Step 3: Mention receipt date and voucher number 
Step 4: Select party account and cash account and mention correct amount then save

I entered a journal entry but it is not showing up. How can I troubleshoot and resolve this?

"For viewing journal entry in the BUSY, please follow below mentioned steps:
 Step 1: Go to Transaction Menu.
 Step 2: Click on Journal Voucher.
 Step 3: Click on List
 Step 4:Select series and specified data range in it.
 Step 5:Press Ok to open report."

I want to create a voucher only for recording payments received. How can I do this in BUSY?

If the payment has been received from the customer against sales, then we have to pass the Receipt Voucher.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Receipt Voucher
Step 3: Add the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account.

I need to do reverse accounting entry for a transaction. How can I do this in the software?

To post reverse accounting entry for any transaction, you can post journal voucher by following steps: 
 Step 1: Go to transaction section then click on journal voucher 
 Step 2: Choose the add option then post the accounting entry and save the invoice.

What is the ideal process for recording a bill payments for purchased services in the accounting system?

If you want to do the payment entry for your purchase you need to follow these steps:
Step 1: Go to transactions menu
Step 2: Then select a payment voucher
Step 3: Then click on add button
Step 4: Afterwards do the payment entry and save the voucher

I need help understanding how to make a contra entry for credit card processing fees in BUSY.

If you want to do contra entry in BUSY software please follow given below steps:
Step 1: Go to transactions menu
Step 2: Then click on contra voucher
Step 3: Then click on add button to create contra voucher
Step 4: Afterwards enter the voucher and save it

I need to delete the general voucher first before deleting the salary voucher. Why is that?

You need to delete the general voucher first before deleting the salary voucher because the salary voucher is posted from the general voucher, so you have to delete the general voucher first before deleting the salary voucher because they are linked to each other.

My CA has made some changes to asset classification from what I had entered last year. How do I reflect this in the software?

If you CA made changes in some of your fixed assets then you can update in BUSY by modifying the fixed assets master or pass the journal entry for adjustments. You can also tag schedule in the fixed assets master by press F6.

Frequently AskedQuestions