Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
How do I record advances paid and received under GST in BUSY?.
To record advances paid and received under GST in BUSY, please follow these steps:
1. Navigate to the Transaction menu and select either Payment or Receipt based on the type of entry required.
2. It is recommended to choose CGST and SGST in the debit section during a payment entry and evenly distribute the amount.
3. Credit the bank account from which the payment was made.
4. In the case of a GST refund, create an entry in the receipt voucher. Credit the relevant GST account, and debit the bank account where the refund is received.
Following these steps will enable you to accurately record advance payments and GST receipts in your BUSY
How do I record expenses and payments?
To record/book the expenses you can follow the steps.
Step 1. Open BUSY Software
Step 2. Open company
Step 3. Go to transaction menu click
Step 4. Go to journal voucher click
Step 5. Select series, date, bill no, and gst nature
Step 6. Pass entry to book the expense.
Step 7. Save the voucher.
To pass the entry of payment you can follow the steps
Step 1. In transaction menu
Step 2. Payment voucher click
Step 3. Select series, date, bill no, and gst nature
Step 4. Pass entry to make payment.
Step 5. Then save the voucher of payment.
How to delete entries in BUSY?.
To delete entries in BUSY you need to follow the steps
Step1 open company and go to transaction menu
Step2 select the voucher type and go to list of voucher
Step3 select voucher and open it in modify mode and press F8 to delete or click on delete button on the
top of voucher module screen or you can select the voucher from list of voucher and press F8 to delete
Step4 if you want to delete vouchers in bulk you can select the batch deletion option by pressing the
shortcut key alter control shift D together then select the voucher type and date range and click ok
Is it possible to make adjustments in invoices, and if so, can I see an example of such an adjusted invoice?
Yes, it is possible to make adjustments in invoices in BUSY,please follow below steps:
Step 1: Go to the Administration tab and click on configuration.
Step 2: Select Features and Options and click on Accounts. Here you will a feature of Bill-by-Bill Details click on the check box to turn on that and save the configuration.
Step 3: Open your party's master and set Y on Maintain Bill By Bill Balancing and save.
Step 4: Now, at the time of voucher entry such as sale, purchase etc a window will appear for creating and Adjusting Bill references.
Step 5: You can view Bills Receivable report for track outstanding from Display menu and click on Outstanding Analysis.
The accounting entries are not getting saved automatically. Why am I facing this issue and how to resolve it?
If you are facing issues with accounting entries not getting saved in BUSY. To resolve this issue, you can try the following steps:
1. If you are logging in as a sub user, ensure that you have the necessary modification rights in the voucher. Sub users may have restricted access, and it is essential to check if you have the appropriate permissions to edit and save voucher details.
2. Ensure in account voucher debit and credit amount must be equal.
3. Look for any error messages or indicators that appear when you try to save the voucher. These messages can provide valuable information about what might be causing the issue.
My balance sheet is already finalized but I received payments from bad debts entered last year. How should I account for this money received against last year's bad debts?
When you receive payments against bad debts from the previous year after the balance sheet has been finalized, you may need to make adjustments. Here's a general guideline:
Step 1: Create a New Journal Entry: Debit the Cash or Bank account to reflect the money received.
Credit the Bad Debt Recovery account to offset the bad debt previously written off.
Step 2: Update the Financial Statements: This journal entry should be reflected in both the income statement and the balance sheet. On the income statement, the bad debt recovery will increase your income. On the balance sheet, the Cash or Bank account will increase, and the Bad Debt Recovery account will also reflect the recovery.
What is the process for reducing the sale if the tax rate or price is incorrect, but there is no issue with the items quantity?
To reduce the sale in BUSY when the tax rate or price is incorrect, but there is no issue with the item's quantity, you can either edit the sales voucher and make the necessary changes to the tax rate or price or can pass credit note by following these steps:
Step 1: Go to transactions menu then select credit note (w/o items) and click on add.
Step 2: After that enter the required details such as date, voucher number, GST nature, debit and credit account with amount then save.
Step 3: At the time of saving a window will appear in that you have to mention the original voucher details and other details then save.
I'm getting errors when trying to update inventory item details. What troubleshooting can I do?
their could be multiple reasons for getting error when trying to update
inventory item details
1 It could be possible that their is already a item master with same name
so make some changes in item name
2 It could be possible that in item details you are entering any junk
characters so check is their any special characters mention in item or not
3 It could be possible that you dont have the rights to modify or create
item master then open BUSY with admin user and go to administration menu
click on user and select modify and search your user ID and allow access
of creation item master or modification item master
Is it possible to specify different prices for individual items in BUSY?
Yes, you can specify multiple price list for individual items in BUSY by using these steps:
Step 1: Open your company then go to administration menu and select configuration sub menu.
Step 2: Select features and options and click on inventory tab.
Step 3: In right side botton click on item pricing mode in vouchers button and tick multiple price list for items option then save.
Step 4: After that you need to open item master and press F2 then a window will appear in that you can specify category wise prices for that item.
Step 5: At the time of voucher entry you need to specify the category and that price will auto pick in voucher.
How do I find the reference number for a work voucher?
to find the reference number for a voucher , please follow below steps:
Step 1: Go to the Administration tab and click on configuration.
Step 2: Select Features and Options and click on Accounts. Here you will a feature of Bill-by-Bill Details click on the check box to turn on that and save the configuration.
Step 3: Open your party's master and set Y on Maintain Bill By Bill Balancing and save.
Step 4: Now, at the time of voucher entry such as sale, purchase etc a window will appear for creating and Adjusting Bill references.
Step 5: You can view Bills Receivable report for track outstanding from Display menu and click on Outstanding Analysis.
