Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

How can I enter the name of the party while entering a receipt if I have not created the party before?

If you have not created the party master then you can also create in the receipt voucher by press F3 in account column. After that add account master window will open in that you can create party and select the receipt voucher.

How can I enter payment details for a party in the software if I have made a payment online?

To post payment details for a party follow the steps below:
Step 1: Go to transaction then select payment
Step 2: Now click on add and mention voucher date and number
Step 3: Now select account of party and bank and save invoice

What details do I need to enter while creating credit/debit notes like original invoice number, tax amounts etc.?

While creating a credit or debit note in BUSY, you will need to enter details such as the original invoice number against which the goods were returned, the voucher date, sale amount, tax amounts (such as IGST), and any other relevant information.

Adjusting one sales invoice against another in credit note in BUSY. Selecting the right invoice for adjustment.

To adjust one sales invoice against another in a credit note in BUSY, you need to select the right invoice for adjustment. You can do this by selecting the original invoice number and adjusting the amount against it in the credit note.

Why am I facing issues with IGST entry specifically? Other entries are going through fine.

If you're having trouble with the IGST entry, follow these steps: 
Step 1:Check if the party is from a different state (Inter state).
Step 2:Ensure that the necessary IGST-related sales type and bill sundry exist; if not, create them.

I want to preview the invoice before printing. Is there an option for print preview?

To preview the invoice before printing You need to follow the steps 
Step1 go to transaction menu select the voucher type and open the voucher from
list
Step2 click on print and select the format then click on preview

While Entering Credit/Debit NoteVoucher Date not allowing to Change how to enter it?

While Entering Credit/Debit NoteVoucher Date not allowing to Change because of while you adjusting of credit/debit note the date mentioned is belongs to original voucher os sales or purchase so you can't change that date there is no option available in BUSY.

What is the different between purchase return and debit note (w/o items) vouchers?

Purchase return voucher is used to record the transaction when goods are being return to the vendor. While the debit note (w/o items) voucher is used for the rate difference and correction only in the purchase amount without impacting on the items.

How to view the last year entries in the current year account ledger?

To view the last year entries in the current year account ledger then select the starting date range from the last year till current date. You are able to view the last year entries if you have not splitted the financial year.

The invoice payments are not getting updated in real time. Why is there a lag?

If the invoice payment are not getting updated in real time then it could be 
possible that the payment voucher you generate is not properly made or their
is a glitch in BUSY
to rectify the error update BUSY latest release