Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

Is GST included in the pricing?

GST is not included in the price of item,to set tax inclusive sale price or purchase price,you have to enable it in item master as Y for tax inclusive sale price and tax inclusive purchase price.So when adding voucher,while item entry,the price you mention for sale or purchase will tax inclusive.Tax inclusive also considered in case you have selected sael type or purchase type as Igst or Lgst tax inclusive in sale voucher or purchase voucher respectively.

When I try to enter ITC for an expense, I keep getting an error saying "ITC none". Why am I unable to claim ITC and how can I resolve this?

To claim ITC You need to make sure some points:
1. Check Account master of Expenses and mention ITC Eligibility.
2. If you enter journal voucher then check your GST Nature field in voucher and specify Registered B2B Expenses.during the save voucher Registered Expense window will be prompt and you need to enter all details there with ITC Eligibility.
3.If you enter Expense in Purchase voucher then Specify ITC Eligibility in the field of ITC Eligibility.

I want to print the GST details on the invoice generated in BUSY. What settings do I need to configure for that?

"To check the correct GST number in invoice you can check below steps:
There are two GSTIN field one for Company owner and other for Customer GSTIN, follow below steps to correct both GSTIN.
Step :1 Go to Administration
Step ;2 Go to Configurations
Step: 3 Feature&Options
Step: 4 GST/VAT - add/check GSTIN of company owner
Step:5 Now Save
For Customer GSTIN please follow steps:
Step :1 Go to Administration
Step ;2 Masters
Step :3 Accounts
Step:4 Modify desired accounts
Step: 5 Add/Modify GSTIN and Save "

I have set up various master vendor groups per user. Is there a way to combine them into one master group?

If you want to change group of an account, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on Modify. Choose the account for which you want to change group.
Step 3: Select the Account Group from the dropdown list and save changes.
Make sure to take latest backup of your data before make any changes.

When I regenerate vouchers, the changes made to in the bill sundry of tags or account heads are not reflected. What could be the reason and solution for this?

When the changes have not done from regenerate dual voucher process in the voucher where you have applied the bill sundry.
Pls follow the below steps :
Step 1: When you do the changes for tags and account head in the bill sundry then re enter it that bill sundry in the voucher after removing from the F9 shortcut Key and save it.
Step 2: Then after data backup run the regenerate dual voucher from housekeeping.

I am unable to view Customs Duty paid on import of capital goods as a separate line item in the purchase voucher. How do I show this properly?

To show Customs Duty paid on the import of capital goods as a separate line item in a purchase voucher in your accounting software, follow these steps:
Step 1: Create a New Purchase Voucher
Step 2 : Add the Supplier and Capital Goods Details
Step 3 : Add the item information
Step 4 : specify tax details and Custom duty bill dundry in the bill sundrty field
Step 5 : Save the purchase voucher.

What is the correct way to account for Customs Duty paid on import of capital goods in BUSY? It is not reflecting properly.

To account for Customs Duty paid on the import of capital goods in BUSY, you should follow these steps to ensure it is properly reflected:
Step 1: Create a New Purchase Voucher
Step 2 : Add the Supplier and Capital Goods Details
Step 3 : Add the item information
Step 4 : specify tax details and Custom duty bill dundry in the bill sundrty field
Step 5 : Save the purchase voucher.

I am not able to see a particular expense in the taxable value though I had added it. What should I check?

If the particular expense amount is not get add in the taxable amount then follow the below steps.
Step 1: Make sure that expense bill sundry is added before the GST bill sundry then it will consider in the taxable amount.
Step 2: If you added the expense as an item in the voucher then ensure that the tax category should be entered in the item master and skip in gst report option should be No.

The some item names are not showing during the voucher entry which already created in the voucher.How do I correct it?

If the some items are not showing which already created in the company then check the below steps.
Step 1: Ensure that if you have not set the filter for item group from the voucher series configuration.
Step 2: Make sure that if you are using the party wise item filter then will show item accordingly in the voucher
Step 3: Ensure that the if you are the HO-BO then the configuration and tagging should be proper in BUSY.

Will the stock will increase again after post sales return entry in BUSY?

Yes, the stock will increase after posting sales return voucher entry in BUSY. You can follow these steps to post sales return voucher:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, party name, material center, item details with quantity and price in invoice.
Step 3: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it.