Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
The customer wants a sales quotation first before placing the order. How to create it in BUSY?
To generate sales quotation before placing the order, follow these simple steps:
Enable the option:
Go to Administration.
Click on Configuration.
Choose Features, and then Options.
Under Inventory, enable the Sales Quotation option and configure it as needed.
Save the configuration.
Create the sales quotation:
Now that you've enabled the option, go to the Transaction section.
Look for Sales Quotation.
To create a new quotation, click on the Add option.
Follow the prompts to make your sales quotation.
by following you've successfully generated sales quotation in BUSY.
What is the purpose of the window that opens when entering a receipt against an unpaid bill?
The purpose of the window that opens when entering a receipt against an unpaid bill,please check below steps :
Step 1: Open BUSY go to the Transactions menu.
Step 2: Choose the Receipt Voucher and click on Add to record the expense.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher.
Step 4: Adjust the Bill reference no. in Bill by Bill window to get better tracking bill wise.
What details are required to change party names in old invoices in BUSY?
To change party names in old invoices in BUSY, you would need the following details:
1. Invoice number or reference number of the old invoice.
2. Correct party name that needs to be updated.
3. Date of the old invoice.
4. Any supporting documents or proof for the name change, if required.
With these details, you can contact the support team or follow the necessary steps in BUSY to make the changes to the party name in the old invoices.
How do I save the debit note after entering the details in BUSY
In BUSY, We can pass Purchase Return with item. Also Debit Note can pass against Sales and Purchase without item then Click on Save or Press F2 Shortcut Key.
Pls Follow the Below Steps:
Click On
Step 1: Transactions
Step 2: Purchase Return
Step 3: Add
Step 4: Debit Note w/o Items
Step 5: Add
Step 6: Specify the GST Nature details
Step 7: Add the Accounting Entry - DEBIT the Party and CREDIT the Tax Account, Sale or Purchase Account.
Why does software is giving invalid tax type error while doing entry?
If BUSY software is giving invalid tax type error while doing entry there could be a several reasons of it:
1. If you have selected wrong sale and purchase type in voucher entry
2. If your item tax category and sale,purchase type is different
3. If you have applied the tax in bill sundry in that case make sure you have tag proper account in the bill sundry master such as CGST,SGST and IGST input and output accordingly
Why is the "Godown" option not showing at the voucher entry level?
If "Godown" option not showing at the voucher entry level follow the below steps:
Step1:
Check the configurations : Go to Configuration Administration -> Configuration - > Features/ Options -> inventory - > Enable Multi - Godown Inventory.
Step2:
Set value : If Set value “ material centre at Item level” , then material centre shows at individually item level . Once you enable this option and enter the transaction ,then you cannot disable it .
I'm having trouble entering the gift product details what should I do?
If you're facing issues entering gift product details, follow these steps:
1.Refer to the invoice copy provided by your vendor for accurate details of the gift product.
2.Confirm the product details by validating the HSN code associated with the gift product.
By following these steps, you can ensure the correct entry of gift product details.
To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.
I want to cancel my bill but don't want to actually cancel it right now. Can you walk me through the steps anyway so I know how to do it later in BUSY?
To cancel a particular bill in BUSY software, follow the below steps.
Step 1: Open a BUSY company
Step 2: Go to the transaction column and select sales under sales. Select the modify option and mention the particular bill number that you want to cancel.
Step 3: Go to the Modify screen and click the cancel option on the right side at the top, or press the shortcut key ALT+X on the keyboard to cancel the particular voucher.
I am unable to mark my invoices as local supply in BUSY even after entering my local business address. What should I check to ensure place of supply shows as local?
It is possible that the problem is with the sales type you are selecting in the voucher, you need to select the local sales type while entering any invoice in which party belongs to the same state and if you are using the billing shipping option, and If you want to apply GST according to party master details then select GST report basis as per party master on billing shipping details window and then check.
The software is not allowing me to perform a certain task like generating voucher. What could be the reason and how to resolve it?
If the BUSY is not allowing to generating voucher then there could be many reasons :
1.If the company is logged in through a subuser, and that user has restrictions on voucher creation.
2.If the BUSY License Subscription (BLS) has expired and you were using the Audit Trail feature.
3.If BUSY is running in demo mode, invoice creation may be restricted after 30 days from the date books commenced for the company.