Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I record an item exchange with a customer in BUSY? The customer returned an item and took another item of lower value.
To enter the item exchange in BUSY you can use the feature allow sales return in sales voucher option.
Step 1: Go to administration menu and select configuration from it.
Step 2: Then select feature and option and click on inventory tab option.
Step 3: Then tick on allow sales return in sale voucher option.
Step 4: Now while add voucher in BUSY mention minus sign in qty option to add sale return in sales voucher.
My purchase vouchers show IGST tax type as ITC None. How can I correct this to show the proper IGST amount?
To show the proper IGST amount then mention the correct tax type in the IGST account.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Modify
Select the IGST account and in the tax type option mention as IGST.
During the purchase voucher entry, select the correct ITC Eligibility and charge tax as per the correct sale purc type.
I am registered in Chennai but shipping products from Varanasi. How do I update Varanasi address in e-way bill through BUSY?
To enable the billing shipping details in BUSY follow below steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: Then select voucher series configuration option and then select the relevant voucher type and series.
Step 3: After selecting the voucher series click on voucher configuration option.
Step 4: Then from left hand side mention Y on separte billing shipping details option.
Step 5: Lastly click on save button to save the cofiguration.
What do I do if my customer doesn't have a GSTIN but wants a bill from BUSY?
Find out the steps to create invoice in case of unregistered party
Step 1 : First go to Administration
Step 2 : Then go to masters
Step 3 : Then add account master and set type of dealer as unregistered
Step 4 : Then go to transaction
Step 5 : Then go to sales
Step 6 : Then add sales voucher with that party and print sales invoice through alt+p
Is it necessary to make an adjustment payment in BUSY Accounting Software when creating a receipt voucher?
To make an adjustment payment in BUSY when creating a receipt voucher,please check below steps :
Step 1: Open BUSY go to the Transactions menu.
Step 2: Choose the Receipt Voucher and click on Add to record the expense.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher.
Step 4: Adjust the Bill reference no. in Bill by Bill window to get better tracking bill wise.
I need the sale rate to show in supply outwards returns. How can I get this?
To show the sales rate in sales return voucher entry, follow these steps:
Step 1: Go to administration then click on configuration menu
Step 2: Choose the features and option then select inventory tab
Step 3: Tick on show last transaction during sales and save the configuration.
Step 4: After configuration, create the sales return entry and specify the item details. A window in which the last transaction will appear with the item and its price.
My sales invoice is not getting generated after I made some changes. What could be going wrong?
There could be several reasons why your sales invoice is not getting generated after making changes, you need to follow below steps:
Stesp 1: Some possible reasons could be incorrect settings or configurations, missing or incorrect data entry, or a technical issue with the software.
Stesp 2: It is recommended to check your settings and data entry, and if the issue persists, then you need to clarify what exact changes you have made.
Can I change the voucher type for an existing entry?
Yes, you can change the voucher type for existing entry by F6 shortcut key in BUSY, You can follow these step to change voucher type.
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Choose modify tab then access the invoice in modify mode.
Step 3: Now, Press F6 shortcut key to change voucher type then select the required voucher type and save the voucher.
Errors in bulk sales invoices in BUSY. Why and fix?
If error showing in bulk sales invoice during process of Bulk voucher creation and modification.
Pls follow the below steps :
Step 1: Make sure that you have selected all the required field which is used in the voucher.
Step 2: Make sure to select the correct item price value with gst tax rate.
If Still issue presists, can contact customer support 24X7 on 8282828282 or email at support@busy.in
What is the process to regenerate all vouchers together?
If you want to regenerate all vouchers together you can do this by following these steps:
Step 1: First of all take the latest backup of your data
Step 2: Then go to house keeping menu
Step 3: Then click on regenerate dual vouchers option and run this
Note: If you did some changes in your voucher only in that case run this option otherwise its not required