Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How can i enter a purchase that comes in multiple tax rates items?
To enter a purchase that comes in multiple tax rates items, you need to follow these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select purchase voucher then click on add and enter the required details such as date, voucher number and select the purchase type as either multirate or itemwise.
Step 3: Enter item details then apply tax. The tax rates should be mentioned in the item masters.
Can you explain the complete sales process flow in BUSY for new users?
In BUSY, we have to pass the sales voucher from Transaction Menu. When we receive the payment amount from the customer then have to pass the receipt Voucher.
If the payment has been received from the customer against sales, then we have to pass the Receipt Voucher.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Receipt Voucher
Step 3: Add the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account.
What are the possible reasons for incorrect values in reports generated by BUSY?
The possible reason for reflecting incorrect value in report is the incorrect data entry.
Further If you face mismatches, such as values appearing differently in reports compared to after entering on a specific grid, follow these steps:
Step 1: Take the latest backup of your data
Step 2: Now, Go to Housekeeping then click on Update master balances
Step 3: After complete the process, check the report once again.
Can you guide me on how to record purchases made from another state?
To record a purchases made from another state in BUSY, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as Central if the purchase made from another state.
Step 3: After that select party and enter item details in voucher and apply tax then save the voucher.
Can i change the caption of party name field in sales voucher?
If you want to change the caption of party name field in sales voucher please follow these steps:
Step 1: Go to transactions menu then open the voucher such as sale
Step 2: Click on add button to create it after that press the shortcut key ALT+CONTROL+SHIFT+C
Step 3: Select set caption option as Y available in the right side of material centre field
Step 4: Then specify the new caption and save the changes
How do I correct errors or issues with invoice generation in BUSY?
If you encounter an error or issue while generating and invoice. then follow the steps.
1. Ensure that have you enter the correct details in invoice such as Date of invoice, Party
name, Saletype, Item details or its price.
2. Check that, is there any features or warning has enabled or not ? may some windows
are showing and customer think that this is error but actually it is not.
How can I edit or delete a wrong debit note/credit note entered earlier?
To edit or delete a debit and credit note in BUSY you can follow below given steps.
Step 1: Take a latest backup of the company before deleting any voucher.
Step 1: Go to transcation menu and select debit or credit note option.
Step 2: After selecting the voucher click on modify option.
Step 3: After opening the voucher in modify mode Press f8 key to delete the voucher.
How do I modify the party name in the billing and shipping window?
To modify the party name in the billing and shipping window follow below steps:
Step1: Go to Transaction menu and then click on voucher option
Step2: Then click on list option and select particular invoice and open it
Step3: Now put coursor on party name and press enter key and then you will see a pop-up of billing shipping window
Step4: After that modify party name and press Ok and then save the invoice
How do I ensure that GST is calculated after applying the freight charges?
To ensure that GST is calculated after applying the freight charges in BUSY, you should follow these steps:
1. If you have applied tax in bill sundry then should add freight and forwarding charges bill sundry before the tax bill sundry.
2. If you have applied tax as itemwise or taxinclusive then you need to create an item for freight and forwarding charges with tax category and apply tax on item level.
I need to edit/delete a transaction in BUSY. How can I do that?
to edit or delete a transactions in BUSY follow these steps:
Step 1: Go to transactions tab
Step 2: Then click on invoice you want to delete such as sale and purchase etc
Step 3: Then click on modify or list option then open that invoice you want to delete or modify from there then you can made changes or save it and you can press F8 key to delete the invoice