Frequently Asked
Questions

Q: Why isnt the amount of SGST and CGST the same in the sales voucher?

If the sgst and cgst amount are not same in the voucher then make that sgst and cgst bill sundry configuration should be same. Please follow the below steps. Step 1: Click on administration and then masters Step 2: Then bill sundry and modify, select the cgst and sgst then open it. in the right side, amount of bill sundry to be fed as should be percentage of taxable amount.

Q: How do I add a narration or remarks when cancelling an order in BUSY?

You can add a narration or remarks when cancelling an order in BUSY by following these steps: Step 1: Go to tranasaction menu Step 2: Open the invoice from modify or list button whom you want to cancel Step 3: Then click on cancel button or press shortcut key ALT+X to cancel the invoice Step 4: Afterwards it will ask you to specify the narration and you can proceed after it

Q: How do I apply discount rules in BUSY for my customers?

To apply discount rules for your customers in BUSY, you can use the Party Item-wise Discount Structure option. This allows you to set up different discount structures based on the party selected. You can configure discounts on a party-wise, party group-wise, item-wise, or party group item-wise basis. By selecting the appropriate option and configuring the discounts, you can apply specific discounts to certain items for specific customers.

Q: What is the process for entering owner's equity contributions in BUSY?

Here's a general process for entering owner's equity contributions in BUSY: Step 1: Go to the Transaction menu Step 2: Select the Jouranal voucher Step 3: Add journal entry for owner,s equity Step 4: You would typically debit an equity account and credit the bank or cash account. Step 5: Specify the amount of the owner's equity contribution. Step 6: After entering all relevant information, save the voucher.

Q: Where do I enter the debit note details in the BUSY

In BUSY, We can pass Purchase Return with item. Also Debit Note can pass against Sales and Purchase without item. Pls Follow the Below Steps: Click On Step 1: Transactions Step 2: Purchase Return Step 3: Add Step 4: Debit Note w/o Items Step 5: Add Step 6: Specify the GST Nature details Step 7: Add the Accounting Entry - DEBIT the Party and CREDIT the Tax Account, Sale or Purchase Account.

Q: How can I modify and re-save vouchers in the accounting software?

You can open the voucher in the modify mode and can resave it either by click on save option or by Pressing the Shortcut Key F2. Pls follow the below steps for voucher modification : Step 1: Click on Transactions Step 2: Then select the required voucher type Step 3: Then Modify Step 4: Select the voucher and do the neccessary changes as per your need.

Q: What is the process for returns and credit/debit notes in BUSY?

For Return process, we can pass Purchase Return and Sales Return with item. Debit and Credit note against Sales and Purchase can pass without item. Pls Follow the Below Steps: Click On Step 1: Transaction Step 2: Sales Return and Purchase Return Step 3: Add Step 4: Debit Note w/o Items or Credit Note w/o Items Step 5: Add Step 6: Specify the GST Nature details Step 7: Add the Accounting Entry

Q: My invoice is not downloading properly. It shows up blank or cuts off halfway through. How can I get the full invoice to generate and download correctly?

To download the complete invoice instead of a blank or cut-off one, you need to ensure that all the necessary details are filled in correctly while generating the invoice. Once the invoice is generated, you can save it and choose the option to generate the invoice. If the invoice is still coming out blank or cut-off, you need to re create full invoice and save it.

Q: Where is the Item Pricing Mode setting in BUSY and how do I change it to pick the last price given to a customer

For pick the last price given to a customer, follow these steps: step 1: Go to adminstration menu Step 2: selct the option of configuration Step 3: then select the option of features & option. Step 4: Then click the option of inventories and then click the click on item pricing mode Step 5: Then mark the option of show party's last price in sales voucher and then press ok option.

Q: I am not seeing my new computer purchase show up under fixed assets. What do I need to do to have it recorded properly?

for record the Purchase of a fixed asset , fillow these step: Step 1: Create an item master for fixed assets and tag them with the specified purchase account. step 2: then Go to transaction menu Step 3: click on purchase voucher Step 4: enter all the information like party name, date, purchase type and vch no and name etc Step 5: After applying tax in VCH, please save the voucher.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why isnt the amount of SGST and CGST the same in the sales voucher?

If the sgst and cgst amount are not same in the voucher then make that sgst and cgst bill sundry configuration should be same.
Please follow the below steps.
Step 1: Click on administration and then masters
Step 2: Then bill sundry and modify, select the cgst and sgst then open it. in the right side, amount of bill sundry to be fed as should be percentage of taxable amount.

How do I add a narration or remarks when cancelling an order in BUSY?

You can add a narration or remarks when cancelling an order in BUSY by following these steps:
Step 1: Go to tranasaction menu
Step 2: Open the invoice from modify or list button whom you want to cancel
Step 3: Then click on cancel button or press shortcut key ALT+X to cancel the invoice
Step 4: Afterwards it will ask you to specify the narration and you can proceed after it

How do I apply discount rules in BUSY for my customers?

To apply discount rules for your customers in BUSY, you can use the Party Item-wise Discount Structure option. This allows you to set up different discount structures based on the party selected. You can configure discounts on a party-wise, party group-wise, item-wise, or party group item-wise basis. By selecting the appropriate option and configuring the discounts, you can apply specific discounts to certain items for specific customers.

What is the process for entering owner's equity contributions in BUSY?

Here's a general process for entering owner's equity contributions in BUSY:
Step 1: Go to the Transaction menu 
Step 2: Select the Jouranal voucher 
Step 3: Add journal entry for owner,s equity 
Step 4: You would typically debit an equity account and credit the bank or cash account.
Step 5: Specify the amount of the owner's equity contribution. 
Step 6: After entering all relevant information, save the voucher.

Where do I enter the debit note details in the BUSY

In BUSY, We can pass Purchase Return with item. Also Debit Note can pass against Sales and Purchase without item.
Pls Follow the Below Steps:
Click On
Step 1: Transactions
Step 2: Purchase Return 
Step 3: Add 
Step 4: Debit Note w/o Items
Step 5: Add
Step 6: Specify the GST Nature details 
Step 7: Add the Accounting Entry - DEBIT the Party and CREDIT the Tax Account, Sale or Purchase Account.

How can I modify and re-save vouchers in the accounting software?

You can open the voucher in the modify mode and can resave it either by click on save option or by Pressing the Shortcut Key F2.
 Pls follow the below steps for voucher modification :
 Step 1: Click on Transactions
 Step 2: Then select the required voucher type
 Step 3: Then Modify
 Step 4: Select the voucher and do the neccessary changes as per your need.

What is the process for returns and credit/debit notes in BUSY?

For Return process, we can pass Purchase Return and Sales Return with item. Debit and Credit note against Sales and Purchase can pass without item.
Pls Follow the Below Steps:
Click On
Step 1: Transaction
Step 2: Sales Return and Purchase Return 
Step 3: Add 
Step 4: Debit Note w/o Items or Credit Note w/o Items
Step 5: Add
Step 6: Specify the GST Nature details 
Step 7: Add the Accounting Entry

My invoice is not downloading properly. It shows up blank or cuts off halfway through. How can I get the full invoice to generate and download correctly?

To download the complete invoice instead of a blank or cut-off one, you need to ensure that all the necessary details are filled in correctly while generating the invoice. Once the invoice is generated, you can save it and choose the option to generate the invoice. If the invoice is still coming out blank or cut-off, you need to re create full invoice and save it.

Where is the Item Pricing Mode setting in BUSY and how do I change it to pick the last price given to a customer

For pick the last price given to a customer, follow these steps:
step 1: Go to adminstration menu
Step 2: selct the option of configuration
Step 3: then select the option of features & option.
Step 4: Then click the option of inventories and then click the click on item pricing mode
Step 5: Then mark the option of show party's last price in sales voucher and then press ok option.

I am not seeing my new computer purchase show up under fixed assets. What do I need to do to have it recorded properly?

for record the Purchase of a fixed asset , fillow these step:
Step 1: Create an item master for fixed assets and tag them with the specified purchase account.
step 2: then Go to transaction menu
Step 3: click on purchase voucher
Step 4: enter all the information like party name, date, purchase type and vch no and name etc
Step 5: After applying tax in VCH, please save the voucher.

Frequently AskedQuestions