Frequently Asked
Questions

Q: Where does BUSY save previously saved customer bills or invoices, and how can I access them?

Basically BUSY defualt path/folder for save invoice in PDF is BUSYwin folder. For PDF export of sales invoice in BUSY please follow below mention steps:- Step 1:- Transaction Tab Step 2:- Sales Step 3:- Modify, enter invoice no. After open invoice on the top of invoice click on export or press ""Alt+E"" key select forlmat PDF define folder for export file save

Q: I need to resave multiple sales invoices with changes made. What is the easiest way to do this in bulk?

If you want to resave multiple sales invoices with changes made please follow these steps to do this in bulk: Step 1: Take the backup of your data then Go to house-keeping menu Step 2: Then click on regenerate dual vouchers Step 3: Afterwards run this utility Step 4: After running regenerate dual voucher the changes you made will properly reflect in all the invoices in bulk

Q: I want to add the customer name to a cash sale in the return. What should I do?

To add the customer name to a cash sale in the return, you need to add and maintain the party master for the return transaction. For this, you need to follow the below steps: Step 1: Go to Administration. Step 2: then select Masters Step 3: then select Account, Step 4: then select Add and put the relevant information and save the master.

Q: How to make a sales return voucher entry in BUSY?

To create the sales return voucher in BUSY, you can follow these steps: Step 1: Go to transaction section then click on sales return. Step 2: Choose add tab then specify the voucher series, date, voucher number, sales type, party name, material center in header part of voucher. Step 3: Now, mention then item details with quantity and price then apply tax and save the invoice.

Q: How do i remove special character in vehicle number ?

To remove special character in vehicle then follow the given steps : Step 1: Go to Transaction menu Step 2: Click on Voucher option Step 3: Then click on List option Step 4: Open voucher in modify mode then in transport detail window Step 5: Go to vehicle number field and remove special or junk character from the respective one Step 6: then save the voucher

Q: How can I generate a list of my transactions?

You can generate the list of transactions in BUSY by following these steps: Step 1: Go to transactions menu then click on voucher such as sale,purchase etc Step 2: Now click on list button and select output on as screen Step 3: Now select the series and specify the date range and select appropriate options as required Step 4: Click on ok and generate the report

Q: How can we post interstate GST transaction in BUSY?

To post inter-state GST transactions in BUSY, follow the below steps: Step 1: Go to the Transactions menu and choose the required voucher type, such as sale, purchase, etc. Step 2: Click on Add and create the invoice with Central sales type or purchase type, ensuring the party belongs to another state. Step 3: Once your invoice is saved, your inter-state GST transaction will be ready.

Q: How to modify or delete the voucher in BUSY?

Here are steps to follow for modifying and deleting voucher in BUSY: Step 1: Go to Transactions tab then select the kind of voucher you want to delete or modify. Step 2: Open the list and select the voucher to modify. Step 3: And to delete the voucher select the voucher and Press F8 key from yout keyboard and then voucher get deleted.

Q: How do I record refunds or returns in BUSY

You can record refund and returns entries through our Journal Voucher. If return or refund is against sale and purchase without item please follow below mention steps:- Step 1:- Transaction Tab Step 2:- Dr. Note(w/o Items) Or Cr. Note (w/o Items) If return of sale purchase with item then please follow below mention steps:- Step 1:- Transaction Tab Step 2:- Sale return(Cr. Note) Or Purchase Return (Dr. Note)

Q: How to create the sales return in BUSY?

To create the sales return voucher in BUSY, you can follow these steps: Step 1: Go to transaction section then click on sales return. Step 2: Choose add tab then specify the voucher series, date, voucher number, sales type, party name, material center in header part of voucher. Step 3: Now, mention then item details with quantity and price then apply tax and save the invoice.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Where does BUSY save previously saved customer bills or invoices, and how can I access them?

Basically BUSY defualt path/folder for save invoice in PDF is BUSYwin folder. For PDF export of sales invoice in BUSY please follow below mention steps:-
 Step 1:- Transaction Tab
 Step 2:- Sales
 Step 3:- Modify, enter invoice no. 
 After open invoice on the top of invoice click on export or press ""Alt+E"" key select forlmat PDF define folder for export file save

I need to resave multiple sales invoices with changes made. What is the easiest way to do this in bulk?

If you want to resave multiple sales invoices with changes made please follow these steps to do this in bulk:
Step 1: Take the backup of your data then Go to house-keeping menu
Step 2: Then click on regenerate dual vouchers
Step 3: Afterwards run this utility
Step 4: After running regenerate dual voucher the changes you made will properly reflect in all the invoices in bulk

I want to add the customer name to a cash sale in the return. What should I do?

To add the customer name to a cash sale in the return, you need to add and maintain the party master for the return transaction.
 For this, you need to follow the below steps:
 Step 1: Go to Administration.
 Step 2: then select Masters
 Step 3: then select Account,
 Step 4: then select Add and put the relevant information and save the master.

How to make a sales return voucher entry in BUSY?

To create the sales return voucher in BUSY, you can follow these steps:
Step 1: Go to transaction section then click on sales return.
Step 2: Choose add tab then specify the voucher series, date, voucher number, sales type, party name, material center in header part of voucher.
Step 3: Now, mention then item details with quantity and price then apply tax and save the invoice.

How do i remove special character in vehicle number ?

To remove special character in vehicle then follow the given steps :
Step 1: Go to Transaction menu
Step 2: Click on Voucher option 
Step 3: Then click on List option 
Step 4: Open voucher in modify mode then in transport detail window
Step 5: Go to vehicle number field and remove special or junk character from the respective one 
Step 6: then save the voucher

How can I generate a list of my transactions?

You can generate the list of transactions in BUSY by following these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Now click on list button and select output on as screen 
Step 3: Now select the series and specify the date range and select appropriate options as required
Step 4: Click on ok and generate the report

How can we post interstate GST transaction in BUSY?

To post inter-state GST transactions in BUSY, follow the below steps:
Step 1: Go to the Transactions menu and choose the required voucher type, such as sale, purchase, etc.
Step 2: Click on Add and create the invoice with Central sales type or purchase type, ensuring the party belongs to another state.
Step 3: Once your invoice is saved, your inter-state GST transaction will be ready.

How to modify or delete the voucher in BUSY?

Here are steps to follow for modifying and deleting voucher in BUSY:
 Step 1: Go to Transactions tab then select the kind of voucher you want to delete or modify.
 Step 2: Open the list and select the voucher to modify.
 Step 3: And to delete the voucher select the voucher and Press F8 key from yout keyboard and then voucher get deleted.

How do I record refunds or returns in BUSY

You can record refund and returns entries through our Journal Voucher. If return or refund is against sale and purchase without item please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Dr. Note(w/o Items) Or Cr. Note (w/o Items)
If return of sale purchase with item then please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sale return(Cr. Note) Or Purchase Return (Dr. Note)

How to create the sales return in BUSY?

To create the sales return voucher in BUSY, you can follow these steps:
Step 1: Go to transaction section then click on sales return.
Step 2: Choose add tab then specify the voucher series, date, voucher number, sales type, party name, material center in header part of voucher.
Step 3: Now, mention then item details with quantity and price then apply tax and save the invoice.

Frequently AskedQuestions