Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why am I unable to save or generate a new invoice on the software?
If you are facing issues while saving or generating a new sale voucher in BUSY, there could be several reasons behind it. Some of these reasons are:
Step 1: There might be an error in the data that you have entered. Check the data carefully and correct any mistakes.
Step 2: If you have set the direct print option to print after clicking on the sale save button, you might face an error if your printer is not installed or registered with the system.
Step 3: If you are logged in from a sub-user account that does not have the rights to add a voucher, you might face issues in saving or generating a new sale voucher.
There might be other reasons as well which could be causing the error. In such cases, you can contact the customer support team at 8282828282 for further assistance.
Why is the system automatically calculating a lower GST rate than the one I entered for my items in BUSY? How can I ensure the correct rate is applied?
If you notice that the system in BUSY is automatically applying a lower GST rate than the one you entered for your items, and you want to make sure the correct rate is used, follow these steps:
Step 1: Check the tax category settings in the item master. Ensure that the tax rate is set to change based on the price. For example, in a garment business, if the MRP goes above Rs. 1000, 12% GST should be applied, and if the MRP is below Rs. 1000, 5% GST should be applied.
Step 2: If you're using sales types at the voucher level, such as Local/Central GST 12%, 5%, 28%, the system will calculate the GST amount accordingly. In this case, select the sales type as Local/Central Itemwise or Local/Central TaxIncl to ensure the correct GST rate is applied to your items.
What is the right way to account for freight, insurance etc. in sales?
To include freight & insurance charges in your sales voucher, you can use the Bill Sundry option in the sales voucher. There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the freight charges. This will add the freight charges to your voucher. If you want to create a new bill sundry with the name of Insurance, etc , you can do so by pressing F3 in the voucher on the bill sundry rows. This will open the Bill Sundry Master window, where you can enter the name, type, nature, and rate of the new bill sundry. You can also set up the accounting effects for the new bill sundry. After creating the new bill sundry, you can select it in the invoice and enter the amount of that charges.
Why doesn't the discount get included in the taxable value when I apply tax at the item level?
If you apply tax at the item level and charge discounts in bill sundry, the discount may not be included in the taxable value. To ensure that the discount is included in the taxable value, follow these steps:
1.Enable the item wise discount feature.
Step 1: Go to administration menu and select configuration option.
Step 2: Then select voucher series configuration option then select the required voucher type and select relevant series.
Step 3: Then click on voucher configuration button and in next window of voucher configuration mention Y on item wise discount option and then click on save button.
2.Apply item wise discount at voucher.
Step 1: Go to Transaction section then select the required voucher type.
Step 2: Click on add option
Step 3: While creating voucher, You need to mention item wise discount in the discount window that will display after enter item name and its quantity.
I am unable to add a custom column in my purchase reports. How can I add custom columns?
To add custom columns in your purchase reports, you can follow these steps:
1. Open the purchase report in BUSY Software.
2. Click on the Custom Column option which is available at the top right on the report
3. Then enter the name of the format and then press enter
4. After this click on Add new column/row
5. Enter the column title, then specify the position after which column you want to add the new column
6. Select the data type and then choose alignment and enter charcter
7. Click on the data field and then select the category from which you want the data to appear in a new column
8. Click on filed & select then field accordingly and then save field & then save then column
9. Re-open the purchase report with new created format name.
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Why is the stock value not reflecting correctly after raising a voucher with transportation charges?
Stock value not show correct after raising voucher with transportation due to following reason.
1. If in transport charge bill sundry Affect the cost of goods in purchase no then cost of transportation not affect in stock.
2. If you charge expense through journal entry expense group must be direct expense and enable feature allocate expense/purchase to item
For enable this feature follow thse steps:
step 1: Go in administration then go in configuration
step 2: Go in features/options then go in inventory
step 3: Enable allocate expense/purchase to item
step 4: Go in administration then go in master
step 5: Go in account then go in modify
step 6: select account transportation and allocate amount to item y and save master
3. when you pass journal entry of that exp show window allocation of exp in which you can mention item name and quantity
How can i post purchase entry with tax inclusive item price and configure the pos data entry for sales voucher in BUSY?
To post purchase entry with tax inclusive item price, follow these steps:
Step 1: Go to transaction section then click on purchase voucher
Step 2: Click on add then specify the voucher number, series, voucher date, select tax inclusice purchase type, party name and material center in heading.
Step 3: Now, Specify the item with its quantity and prices then press enter key on amount of each item row to apply tax and save the invoice.
To configure the POS in sales voucher, follow these steps:
Step 1: Go to administration menu and click on configuration.
Step 2: Select voucher series configuration and choose sales voucher type.
Step 3: Select the voucher series and click on voucher configuration then set Y on enable advanced pos data entry option at right side bottom.
Step 4: Click on configure advanced pos option button and configure it as per the requirements then save.
How can I make a sale entry in BUSY for a purchase I already booked from the same customer?
To make a sale entry in BUSY for a purchase already booked from the same customer, you can follow these steps:
1. Open the BUSY and go to the Sales Voucher section.
2. Select the appropriate voucher type for the sale entry, such as Sales Invoice or Sales Return.
3. Enter the necessary details for the sale, including the customer's name, invoice number, date, and item details.
4. In the item details section, select the item that was previously purchased from the customer.
5. Enter the quantity and rate for the item, as well as any applicable taxes or discounts.
6. Save the sale entry and it will be recorded in your books as a separate transaction from the original purchase.
Please note that it is important to accurately record both the purchase and sale transactions to maintain proper accounting records.
How do I set up and configure taxes properly in BUSY? I am unable to charge taxes on invoices.
If you want to correct tax calculation errors in BUSY, you can follow these steps:
Step 1: Choose the correct Tax category for each item in the Item Master.
Step 2: Verify that the Sale/Pur Type is correct for each voucher.
Step 3: If the invoice includes any additional charges, check that the tax is applied correctly to them.
If you want to modify a sales invoice in BUSY, you can follow these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
Step 3: You can also open that voucher from the list of sale vouchers.
My supplier gave me tax invoice. How to enter it in BUSY as composition firm?
To enter tax invoice in BUSY as a composition dealer, here's a step-by-step guide:
Step 1: Go to the Transaction option in the software.
Step 2: Open the purchase voucher in BUSY.
Step 3: Select the series, enter the date, and voucher number. You can use the vendor's invoice number for this.
Step 4: Choose the purchase type as either Local or Central Multirate / Itemwise
Step 5: Enter the details of the purchase, including the vendor's name, item, quantity, and rate.
Step 6: In the Bill Sundry option, select Apply Tax (F4) and ensure that ITC-None is selected for bill sundry.
Step 7: Complete the voucher with all the necessary information and save it.
Following these steps will allow you to correctly enter tax invoice in BUSY as a composition dealer.
