Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How can i post purchase entry with tax inclusive item price and configure the pos data entry for sales voucher in BUSY?

 To post purchase entry with tax inclusive item price, follow these steps:
Step 1: Go to transaction section then click on purchase voucher
Step 2: Click on add then specify the voucher number, series, voucher date, select tax inclusice purchase type, party name and material center in heading.
Step 3: Now, Specify the item with its quantity and prices then press enter key on amount of each item row to apply tax and save the invoice.
To configure the POS in sales voucher, follow these steps:
Step 1: Go to administration menu and click on configuration.
Step 2: Select voucher series configuration and choose sales voucher type.
Step 3: Select the voucher series and click on voucher configuration then set Y on enable advanced pos data entry option at right side bottom.
Step 4: Click on configure advanced pos option button and configure it as per the requirements then save.

How can I make a sale entry in BUSY for a purchase I already booked from the same customer?

 To make a sale entry in BUSY for a purchase already booked from the same customer, you can follow these steps:
1. Open the BUSY and go to the Sales Voucher section.
2. Select the appropriate voucher type for the sale entry, such as Sales Invoice or Sales Return.
3. Enter the necessary details for the sale, including the customer's name, invoice number, date, and item details.
4. In the item details section, select the item that was previously purchased from the customer.
5. Enter the quantity and rate for the item, as well as any applicable taxes or discounts.
6. Save the sale entry and it will be recorded in your books as a separate transaction from the original purchase.
Please note that it is important to accurately record both the purchase and sale transactions to maintain proper accounting records.

How do I set up and configure taxes properly in BUSY? I am unable to charge taxes on invoices.

 If you want to correct tax calculation errors in BUSY, you can follow these steps:
Step 1: Choose the correct Tax category for each item in the Item Master.
Step 2: Verify that the Sale/Pur Type is correct for each voucher.
Step 3: If the invoice includes any additional charges, check that the tax is applied correctly to them.
If you want to modify a sales invoice in BUSY, you can follow these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
Step 3: You can also open that voucher from the list of sale vouchers.

My supplier gave me tax invoice. How to enter it in BUSY as composition firm?

 To enter tax invoice in BUSY as a composition dealer, here's a step-by-step guide: 
Step 1: Go to the Transaction option in the software.
Step 2: Open the purchase voucher in BUSY.
Step 3: Select the series, enter the date, and voucher number. You can use the vendor's invoice number for this.
Step 4: Choose the purchase type as either Local or Central Multirate / Itemwise
Step 5: Enter the details of the purchase, including the vendor's name, item, quantity, and rate.
Step 6: In the Bill Sundry option, select Apply Tax (F4) and ensure that ITC-None is selected for bill sundry.
Step 7: Complete the voucher with all the necessary information and save it.
Following these steps will allow you to correctly enter tax invoice in BUSY as a composition dealer.

Do I need to create a separate entry for warranty charges?

 If you want to create a service charges invoice please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Click on item Now click on add button
Step 3: Specify the item name such as warranty charges and its group
Step 4: Then mention the unit as NA
Step 5: Afterwards specify the other details such as hsn code and tax category etc
Step 6: Then select the don't maintain stock balance option as Y and save the master
Step 7: Now go to transactions menu then click on voucher such as sale,purchase etc
Step 8: Click on add option and specify the necessary details such as voucher number,series,date and party name etc
Step 9: Now go to item grid and do select the item name as warranty charges or any other charges that you have created
Step 10: Now do the entry accordingly

Invoices are missing in the series in BUSY. How can I fix this?

 If invoices are missing in the series in BUSY, you can try the following Steps to fix the issue:
Step 1 : click on display
Step 2:check list
Step 3 : voucher numbering reports
Step 4 : missing voucher nos.
Step 5 : select voucher type and check missing voucher
Step 6: Check if the invoice series is properly configured.
Step 7 : Verify if the invoices are being generated in the correct series.
Step 8 : Ensure that there are no filters or search criteria applied that might be hiding the missing invoices.
Step 9 : If the invoices are still missing, try refreshing or reloading the software to see if they appear.
OR
Step 1 : can check by putting voucher number in modify mode voucher.

if you still facing issue, you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

Is there any difference in the new regenerated bill and the cancelled one?

 Yes, a regenerated bill and a cancelled bill represent two different states of a transaction:
Regenerated Bill: This refers to a bill that has been recreated or generated again, usually due to some changes or updates required in the original bill. It might occur when there are errors in the initial billing, adjustments needed, or modifications to the transaction details. The regenerated bill contains the corrected or updated information compared to the original bill.
Cancelled Bill: A cancelled bill, on the other hand, indicates that the bill has been voided or annulled. It means the original bill is no longer valid and won't be processed further for payment. This can happen for various reasons such as errors, duplicate billing, or if the transaction needs to be completely reversed for some reason. A cancelled bill essentially negates the financial impact of the original bill.

How can I correct an invoice in BUSY if I made a mistake on it originally?

 To correct an invoice in BUSY if made a mistake on it originally. If you have generated e-invoice on same invoice than you can not modify invoice, for the same you need to cancel invoice with e-invoice and regenerate same invoice with e-invoice other new invoice number. if you don’t have e-invoice or still you don’t have generated e-invoice than only you can modify invoice and correct your mistake.
Step 1: To correct an invoice in BUSY Go to Transactions Menu.
Step 2: Click on sales voucher option.
Step 3: Choose the modify option to make changes to an existing voucher.
Step 4: Select Voucher Series Name and voucher number which you want to modify correct invoice.
Step 5: After modify Make the necessary corrections to the invoice, such as updating details and Save the modified voucher to apply the corrections.

I am unable to create post sale purchase discount voucher How can i resolve this?

 If you are unable to create discount vouchers then please follow the given steps 
Step 1: Go to the transaction then select the Credit note without item voucher
Step 2: Then add credt note
Step 3: Then in the GST nature select Cr. note issue against sale
Step 4: Then after enter all details while saving adjustment of debit note credit note window will appear
Step 5: Here in reason you have to select post/sale purchase discount and and save after enter all details.
Step 6: If you want to enter the discount received voucher then you have to add the debit note without voucher.
If you encounter the any issue, you can contact us through our centralized helpline at 8282828282
or 11 4096 4096, or you can email us at support@busy.in.

I am unable to edit tax rates for existing products. How can I modify tax rates after creating the products?

 If you want to correct tax calculation errors in BUSY, you can follow these steps:
Step 1: Choose the correct Tax category for each item in the Item Master.
Step 2: Verify that the Sale/Pur Type is correct for each voucher.
Step 3: If the invoice includes any additional charges, check that the tax is applied correctly to them.
If you want to modify a sales invoice in BUSY, you can follow these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
Step 3: You can also open that voucher from the list of sale vouchers.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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