Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I view the item group list in my BUSY?
If you want to view the item group list in BUSY please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Then click on item group and click on list and select it as screen
Step 3: Then you will be able to see the list of item group
How do I record separate transactions for different branches in BUSY?
To record separate transactions for different branches in BUSY, you need to create separate branches in the software. Each branch will have its own voucher series and GST number. When making transactions, select the correct voucher series for the respective branch. This will ensure that the data is recorded under the correct branch.
Can you tell me an option for date-wise selection of invoices?
To select the invoice date wise you need to follow some steps:
Step 1: Go to the Transaction and then click on Voucher type.
Step 2: Now click on List option and then select screen option.
Step 3: Now enter the period or date for which you want to see invoice and click on OK option.
Can you help me find a voucher that is not showing up after I input its number?
If you find a voucher by its voucher number, you need to follow these steps:
Step 1: Open your company then click on Transactions menu.
Step 2: Select the voucher type such as Sales, Purchase, etc then click on Modify.
Step 3: Select the series and enter the Voucher No. then you can open that voucher.
What kind of problems can happen if I don't have a record of a cancelled voucher number?
If you dont have a record of a cancelled voucher numbers you may face below mentioned problems
1. You may face issue while reconciling your data
2. You may face issue in auditing of your data
3. If you want to track those bills that has been already cancel it may occur issue in it
I regenerate some purchase vouchers but the amounts are still incorrect. What could be causing this mismatch?
If you regenerate purchase voucher but still amount showing incorrect you may check following things:
1: Check accounting voucher of the invoice , so that you can know the ledger impact with the amount.
2: Check the bill sundry amount , if applied on voucher.
3: Check by re - enter master and then resave voucher.
How to Hold Voucher in BUSY ?
To Hold the Voucher follow the steps mentioned below:
Step 1: Enter the Details in Voucher .
Step 2: In the Bottom of Voucher option will show of Hold V/c.
Step 3 : After click on Hold V/c enter Voucher Identity.
Step4 : If Want to Restore then again click on Hold V/c and Restore .
I need to create a credit note for a customer. What is the process to create a credit note in BUSY?There is a discrepancy in the credit note amounts between my supplier's statement and the credit notes recorded in BUSY. How can I resolve this issue?
Create credit note in BUSY:
Step 1 : CLick on transactions
Step 2 : Credit note
Step 3 : Add
Step 4 : Select relevant account with amount and save
Discrepancy in credit note amount:
Step 1 : CHeck credit note entry
Step 2 : COntact supplier
Step 3 : Reconcile difference
One of my invoice entries shows as "cancelled" in BUSY but it was not actually cancelled. How can I modify the invoice status back to active?
To active a cancelled voucher in BUSY, you need to follow these steps:
Step 1: Open that cancelled invoice and click on Active button or press ALT+X.
Step 2: After activate the voucher you need to enter the details again because when you cancel a vouhcer the details in it will be removed.
When trying to make a new voucher in BUSY, I get warning saying "invalid voucher number". Why does this happen and how can I resolve it?
In vary situation it shows "Invalid Voucher Number" while creating new voucher in BUSY.
1: In case of voucher No. more than 16 digits.
2: In case of using special character in voucher numbering.
3: In case of blank vouhcer No.
4: If the vouhcer no. is already used.