Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How can I avoid picking up old distance values in new orders automatically?
To avoid picking up old distance values in new orders automatically, set the distance value to zero in the master of the party and in the relevant fields. This will prompt the software to calculate the distance automatically based on the pin code when you click on check Distance on Transport window.
What details do I need to generate invoices with QR codes in BUSY?
To generate invoices with QR codes in BUSY, you will need the following details:
Step 1 : Invoice number
Step 2 : Customer details (name, address, GSTIN)
Step 3 : Product details (name, quantity, rate, GST rate)
Step 4 : Invoice amount
Step 5 : IRN (Invoice Reference Number)
Step 6 : QR code image containing invoice details
How can I mention manually voucher number in sale voucher?
For maintain manual voucher number follow below steps:
Step 1: Go to administration then go to configuration
Step 2: In configuration menu go to voucher series configuration
Step 3: Select voucher type and then select series and click on voucher numbering which was given on right side
Step 4: Select numbering type manual and save configuration.
Why am I unable to enter data from last year?
If you want to enter the data last year you need to go Last year ,please follow below steps:
Step 1: go to the administration section
Step 2: select the Change Financial Year option.
Step 3: From there, you can choose the desired financial year and make the necessary changes to the voucher dates.
How do I make TCS charges additive instead of subtractive?
If you want to make TCS charges additive instead of subtractive please follow below steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Click on bill sundry and open the TCS bill sundry from modify or list button
Step 3: Select bill sundry type as additive and save the changes
How to amend an invoice if there is any error?
To amend an invoice if there is any error, you can cancel the existing invoice and generate a new one with the correct details. Unfortunately, it is not possible to directly amend the invoice in BUSY. You can consult your accountant or CA for assistance in making amendments on the GST portal.
Where do I find the menu for editing past invoices?
For finding the menu for editing past invoices in BUSY you need to follow below steps.
Step 1: Go to transcation menu and select sales.
Step 2: In sales select modify option after that modify sales invoice window will open.
Step 3: Make the necessary changes and click on save button.
My invoice amount is not calculating properly, what's wrong?
There could be several reasons why your invoice amount is not calculating properly in BUSY
Some reasons includes :
1. Incorrect tax setting
2. Incorrect item quantity
3. Incorrect price
4. Incorrect Sale type selected
5. Incorrect bill sundry configuration
6. Issue with discount or rounding off
Check these all fields it should be properly mentioned
How do I add/update/remove items on an existing e-bill?
To update edit or delete item in bill go to:
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : Put cursor on item name and press ALT + M key and modify it
Step 5 : To delete press ALT + M then F8 key to delete
Why purchase type is not showing in purchase voucher.
If the purchase type field not showing in purchase voucher that means you have disabled the gst option, so you may enable the option by following ways:
Step:1 Go to administration then feature option and press enter in gst vat tab.
Step: 2 Enable the GST Option and save the configuration and restart BUSY.