Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How to restrict invoice quantity as per sales order in BUSY?
When you select a sales order in the sales invoice, the software automatically fills the quantity as per the order. However, you have the option to modify the quantity as per your requirement. BUSY does not have any option to restrict you from changing the quantity in the sales invoice.
How can I resolve the issue of incorrect price update in invoices?
To update the correct price in invoice, follow these steps:
Step 1: Go to transaction section then select required voucher type.
Step 2: Click on modify tab then specify the voucher series, date and number and open the invoice.
Step 3: Now, update the correct pricing of item then save the invoice.
The tax was coming automatically before, but now its not. What changed?
If the tax was coming automatically before, but now its not there could be a several reasons of it:
1. If you have modified your tax category in item master
2. If you are selecting wrong sale/purchase type in voucher
3. If you have save the voucher without applying tax rate properly.
How do I create a sale invoice of a party in BUSY?
To create a sale invoice of a party in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select sales voucher and click on Add.
Step 3: Enter all the necessary details such as date, Vch no., Party Name, Item, etc and save.
Can I modify a created voucher after it has been saved?
To modify the bill and upload it in BUSY, please follow below steps :
Step 1: Click onTransaction
Step 2: Select Purchase/Sale voucher type
Step 3: Click on it Modify
Step 4 : Change the detail as needed.
Step 5: Enter tax detils in bill sundry
Step 6: Save the voucher
How can i create a bill of future date in BUSY?
To create a bill of future date in BUSY, follow these steps:
Step 1: Go to transaction section then click on required voucher.
Step 2: Choose add tab then mention the details like voucher number, date, party details etc as per your preference..
Step 3: After update all details, save the voucher.
How do I re-enter item details in a voucher after cancellation in BUSY?
To re-enter item details in a voucher after cancellation in BUSY, you need to follow these steps:
Step 1: Open that cancelled voucher and click on Activate button or press ALT+X.
Step 2: Click on yes to activate that voucher and can enter the all details in voucher then save again.
I am unable to add customer details in invoice. What should I do?
Reasons for not able to add party details in invoice in BUSY can be following.
1. If you do not have the user rights for adding the voucher in BUSY.
2. If you do not enter or wrongly entered the all necessary details in account master like group name, state etc.
What is an IRP and why am I getting an error from it?
IRP stands for Invoice Registration Portal. It is a platform used for generating e-invoices. The error from IRP occurs when there is an issue with the provided ID or document date, or when there is a problem with the backend system. It can also be caused by antivirus software.
How do I correct the customer billing address on an invoice in BUSY
You can update the correct billing address of any customer in BUSY
Please follow the given steps
Step 1 Go on administration menu
Step 2 Click on accounts then modify
Step 3 Select here customer name and open the master
Step 4 Modify the address here and do save