Frequently Asked Questions

To re-enter item details in a voucher after cancellation in BUSY, you need to follow these steps:
Step 1: Open that cancelled voucher and click on Activate button or press ALT+X.
Step 2: Click on yes to activate that voucher and can enter the all details in voucher then save again.

Reasons for not able to add party details in invoice in BUSY can be following.
1. If you do not have the user rights for adding the voucher in BUSY.
2. If you do not enter or wrongly entered the all necessary details in account master like group name, state etc.

IRP stands for Invoice Registration Portal. It is a platform used for generating e-invoices. The error from IRP occurs when there is an issue with the provided ID or document date, or when there is a problem with the backend system. It can also be caused by antivirus software.

You can update the correct billing address of any customer in BUSY
 Please follow the given steps
 Step 1 Go on administration menu
 Step 2 Click on accounts then modify
 Step 3 Select here customer name and open the master
 Step 4 Modify the address here and do save

The additional cess is being charged in invoice based on the tax category mentioned in the item master or sale type used in voucher. To correct this you need to specify the correct tax category in the item master or select the correct sale type as per the requirement.

To update the correct price in invoice, follow these steps:
Step 1: Go to transaction section then select required voucher type.
Step 2: Click on modify tab then specify the voucher series, date and number and open the invoice.
Step 3: Now, update the correct pricing of item then save the invoice.

If the tax was coming automatically before, but now its not there could be a several reasons of it:
1. If you have modified your tax category in item master
2. If you are selecting wrong sale/purchase type in voucher
3. If you have save the voucher without applying tax rate properly.

To create a sale invoice of a party in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select sales voucher and click on Add.
Step 3: Enter all the necessary details such as date, Vch no., Party Name, Item, etc and save.

To modify the bill and upload it in BUSY, please follow below steps :
Step 1: Click onTransaction
Step 2: Select Purchase/Sale voucher type 
Step 3: Click on it Modify 
Step 4 : Change the detail as needed. 
Step 5: Enter tax detils in bill sundry 
Step 6: Save the voucher

To create a bill of future date in BUSY, follow these steps:
Step 1: Go to transaction section then click on required voucher.
Step 2: Choose add tab then mention the details like voucher number, date, party details etc as per your preference..
Step 3: After update all details, save the voucher.