Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How long does it take to regenerate dual vouchers for my company data in BUSY? Is there a way to estimate this before starting the process?

The Regenerate dual voucher process depends on the data size of the company. If the data size is heavy then will take time and popup will show that the data size is more than 500 mb so will take time.Always run the process after taking the data backup.

How do I check print preview before printing the final invoice?How do I handle refunds/returns in BUSY when orders come from my website?

You can see how your invoice will look before printing it from BUSY. Just click on the preview button in the print window.
If you have any goods returned, you can record them in the Sales Return voucher in BUSY. You can find this voucher in the transaction menu.

The narration in my sales vouchers is not populating automatically anymore. How can I set up the app to auto populate narrations?

To create pre defined naaration , follow the steps mentioned below:
Step 1: Go to adminitration then click on masters
Step 2: Now select standard narration and click on add
Step 3: Select voucher type and mention narration and save
Step 4: When adding voucher you can pick narration by f4 key.

Where do I go in the software to view and select from preset narrations to use in vouchers?

To see pre defined narration , follow the steps mentioned below:
Step 1: Go to adminitration then click on masters
Step 2: Now select standard narration and click on add
Step 3: Select voucher type and mention narration and save
Step 4: When adding voucher you can pick narration by f4 key.

Do I need to select IGST % for my vendor who is not in a Special Economic Zone?

It depends on the type of transaction:
1.Determine if the transaction is inter-state or intra-state.
2.If it's inter-state, select IGST.
3.If it's within the state, choose CGST and SGST.
4.Decide the GST percentage based on the goods or services.
By following these steps, you can accurately select the appropriate GST for your vendor.

How do I find out which sale invoice number was last issued in the company in BUSY?

To find out which sale invoice number was last issued in the company you can follow below steps:
Step 1: Go to transaction menu and then select sale invoice option.
Step 2: Then select modify option and after that select voucher series then your last voucher number will be shown.

What kind of modifications can be made to existing orders in the system once they are processed?

In BUSY, after an order has been processed and a relevant voucher has been adjusted, modifications to the existing order are not allowed. To make changes, it is necessary to first remove the adjusted voucher. Once the voucher is removed, you can then edit the order as needed.

Is there a way to see a list of previous invoices when entering a purchase return voucher?

Yes,there is a way to see previous invoices while entering purchase return invoice for that follow:
Step 1 : While adding purchase return voucher in top panel click on white arrow
Step 2 : Go to transactions
Step 3 : Select purchase return go to list
Step 4 : Check previous invoices.

I made purchase but it is not reflected in my purchase ledger. What should I do?

If the purchases made by you is not reflecting the purchase ledger, you need to follow these steps:
Step 1: Resave that purchase voucher and then check.
Step 2: Open that purchase voucher and check if any other account tagged in purchase type and items other than the purchase account.

What should be done if theres an issue with credit card transactions not being recorded properly?

If credit card transaction is not recorded properly so you ensure some points and these are :
1. In settlement configuration accounts should be tag for credit card accounting.
2. Post data along with party data option should be enable in settlement configuration.
3.You can resave voucher again and check ledger.
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