Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What is the best way to record business expenses when the related input tax credit is ineligible for claiming?
There is an option to mark the input tax credit as ineligible when booking expenses through the journal entry. By selecting the Ineligible ITC option while creating the expense voucher, the software will record the expense but will not allow the input tax credit to be claimed on it.
My internet is not working, how do I access BUSY without an internet connection? Is there an offline mode?
The BUSY doesnot required internet connection. You require internet when you want to sync data from HO to BO, when you send any sms or email to the customer from the BUSY,for softlock license security in a month and if you using BUSY mutli user then LAN is required.
What are the steps to create new transactions in BUSY? I am unable to add new transactions.
For creation of new sale transaction please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales
Step 3:- Add, enter details of party and item and then save. Your transaction is saved follow same steps for other vouchers like purchase, sale return, purchase return, payment, receipt, journal,etc
I created a voucher but did not generate e-way bill for it. How to cancel such voucher?
To cancel voucher in BUSY whose e waybill is not not generated , you can folllow the below steps:
Step 1: Open the voucher you want to cancel
Step 2: Press ctrl/alt+x , window will appear asking do you want to cancel this voucher
Step 3: Select yes and mention cancel narration
What details should I enter in Party Master and Billing Shipping Details fields while generating bills?
In the Party Master field, you should enter the name of the party that needs to reflect on the final bill. In the Billing Shipping Details field, you should enter the shipping address where the stock is actually going. This will generate the bill with the correct party name.
How do I configure BUSY to automatically calculate and apply GST tax rates for my invoices?
To configure BUSY to automatically calculate and apply GST tax rates for your invoices, you need to properly configure the tax category for your inventory items in the software. By tagging the items with the correct GST tax category, the software will calculate the tax automatically on your invoices.
I made a transaction in BUSY how can i see the list of those transactions
If you want to see the list of those transactions please follow given below steps:
Step 1: Go to Transactions menu
Step 2: Then click on invoice such as sale,purchase etc
Step 3: Then open the list of those invoices
Step 4: Then you can see the vouchers list you have created
How do I correct a mistake in a transaction that has already been recorded?
To modify or correct the transaction in BUSY, follow these steps:
Step 1: Go to administration section then click on transaction option
Step 2: Now, choose the required voucher type then select the modify option.
Step 3: After access the invoice in modify mode, update the required details and save the invoice.
Why is BUSY asking for a Bill reference number while making a new voucher?
If the bill by bill feature is enabled in the company, you have to enter the bill reference number in the voucher, and the default voucher number will be picked as the reference number. The same reference number will be adjusted at the time of payment or receipt voucher.
Is there a way to set alerts when wrong units are used in BUSY?
By default in BUSY you can proceed or add any voucher with wrong item unit , while you adding a voucher if you try to change unit which not saved with same item master then BUSY showing invalid unit window to you so, you don't need to enable alerts