Frequently Asked Questions

Yes, it is possible to modify a sales transaction after it has been converted into an invoice , follow the step to modify:
Step 1: Go to transaction then sales
Step 2: click on modify then mention the voucher number 
Step 3: Open the voucher then make chenges and save  

To ensure that freight charges do not reflect in the taxable value in BUSY, you need to configure the GST settings correctly. By enabling the right settings, you can separate freight charges from the taxable amount. This will prevent them from being included in the calculation of GST.

The brokerage amount not get include in the taxable amount as a seperate window get popup in the voucher to mention the brokerage amount. If you want to add the brokerage as a bill sundry or as an item master then get include it in the taxable amount.

To add a duplicate voucher for sales return, follow the below steps:
Step 1: Open the sales return voucher and click on copy button or press F12.
Step 2: Click on duplicate voucher button then if you want to change date can update otherwise can save on the same date.

It depends on the specific situation and accounting practices of the company. It may be possible to adjust the discount in the sales voucher itself or through a separate adjustment voucher. It is recommended to consult with a financial expert or accountant for guidance on the best approach.

The process to enter the suppliers credit note number in BUSY, follow these steps:
Step 1: Go to transactions and choose purchase return (debit note).
Step 2: Add the voucher and while saving the voucher GST reporting will pop up in that you can mention the suppliers credit note number.

To convert SGST to IGST for RCM entries in GST returns, you need to make a tax adjustment entry in your accounting software. Debit the SGST input account and credit the IGST input available RCM account. This will convert the SGST amount to IGST in your RCM entries.

To ensure the GST percentage taken in the voucher is correct then follow the below steps.
Step 1: Make sure you enter the correct tax category in the item master.
Step 2: Ensure that the sale type  is selected correct as per the party region and item tax category.

If Tax amount not calculate you can check these steps:
1. Check sale type configured properly or not 
2. You have to click on apply tax in voucher in sale type except item wise or tax inclusive.
3. Check proper tax Rate is mentioned or not in tax category master

We have to open the backdate purchase voucher manually then can add it tax in the voucher. If there are huge vouchers then export in the excel sheet, then import it in BUSY with tax rate. Excel import will be done on chargeable basis from the channel partner.